Skip to main content

Store Web Reports

Overview

Path: Enactor POS > Sale > Management > Reports > Web Reports

Store Web Reports can generate data for a wide range of reports.

These include product reports for checking best and worst sellers, MMG reports, product sales, returns, sales transactions, and trading summaries.

Sales reports include user sales, sale analysis by hour, average transaction value, trading summary, and promotion summary.

Tender reports include tender totals, tender totals pie chart, card transactions, as well as credit notes, gift card, and voucher balances.

Exception reports include terminal exceptions, user exceptions analysis, and reason code by weekday.

Employee reports include employee balance information.

Cash management reports include terminal discrepancies, cash on hand, income and expense transactions, safe discrepancies, and banking transactions.

ICC reader reports include duplicated ICC readers, ICC reader connections, and unexpected ICC readers.

Operators can also check saved reports previously saved against users or locations.

Product Reports

Path: Web Reports > Product Reports

Product Reports includes best / worst sellers, MMG reports, product sales, returns, sales transactions, trading summary, and replenishment reports.

Best / Worst Sellers

Path: Product Reports > Best / Worst Sellers

Best / Worst Sellers includes best / worst sellers by units, best / worst sellers by value, best / worst sellers styles by units, and best / words selling styles by value reports.

Best / Worst Sellers by Units

Path: Best / Worst Sellers > Best / Worst Sellers by Units

This report enables the User to view best / worst selling by units product information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
TerminalDropdown selection from a list of all Terminals at the Location specified in the previous field. If no Location is specified all Terminals configured are shown.
MM GroupDropdown list selection of defined MM Groups.
TopNumeric value; indicating the number of best sellers to display. The default value is 10.
BottomNumeric value; indicating the number of worst sellers to display. The default value is 10.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in two tables one for the Best Sellers and one for the Worst Sellers with the following columns:

PropertyDescription
Product IDProduct ID of the Best/Worst Seller.
Style IDStyle ID of the Best/Worst Seller if applicable.
DescriptionProduct description of the Best/Worst Seller.
MMG IDMMG ID of the Best/Worst Seller.
MMG DescriptionMMG description of the Best/Worst Seller.
ColourColour of the Best/Worst Seller if applicable.
SizeSize of the Best/Worst Seller if applicable.
Sales ValueThe total value of sales of the Best/Worst Seller in the specified date range.
Sales QtyThe total quantity of the product sold in the specified date range

Best / Worst Sellers by Value

Path: Best / Worst Sellers > Best / Worst Sellers by Value

This report enables the User to view best / worst selling product information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
TerminalDropdown selection from a list of all Terminals at the Location specified in the previous field. If no Location is specified all Terminals configured are shown.
MM GroupDropdown list selection of defined MM Groups.
TopNumeric value; indicating the number of best sellers to display. The default value is 10.
BottomNumeric value; indicating the number of worst sellers to display. The default value is 10.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in two tables one for the Best Sellers and one for the Worst Sellers with the following columns:

PropertyDescription
Product IDProduct ID of the Best/Worst Seller.
Style IDStyle ID of the Best/Worst Seller if applicable.
DescriptionProduct description of the Best/Worst Seller.
MMG IDMMG ID of the Best/Worst Seller.
MMG DescriptionMMG description of the Best/Worst Seller.
ColourColour of the Best/Worst Seller if applicable.
SizeSize of the Best/Worst Seller if applicable.
Sales ValueThe total value of sales of the Best/Worst Seller in the specified date range.
Sales QtyThe total quantity of the product sold in the specified date range.

Best / Worst Selling Styles by Units

Path: Best / Worst Sellers > Best / Worst Selling Styles by Units

This report enables the User to view best / worst selling styles by units product information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
TerminalDropdown selection from a list of all Terminals at the Location specified in the previous field. If no Location is specified all Terminals configured are shown.
MM GroupDropdown list selection of defined MM Groups.
TopNumeric value; indicating the number of best sellers to display. The default value is 10.
BottomNumeric value; indicating the number of worst sellers to display. The default value is 10.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in two tables one for the Best Selling Styles and one for the Worst Selling Styles with the following columns:

PropertyDescription
Product IDProduct ID of the Best/Worst Selling Style.
DescriptionProduct description of the Best/Worst Selling Style.
MMG IDMMG ID of the Best/Worst Selling Style.
MMG DescriptionMMG description of the Best/Worst Selling Style.
Sales ValueThe total value of sales of the Best/Worst Selling Style in the specified date range.
Sales QtyThe total quantity of the product sold in the specified date range.

Best / Worst Selling Styles by Value

Path: Best / Worst Sellers > Best / Worst Selling Styles by Value

This report enables the User to view best / worst selling styles product information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
TerminalDropdown selection from a list of all Terminals at the Location specified in the previous field. If no Location is specified all Terminals configured are shown.
MM GroupDropdown list selection of defined MM Groups.
TopNumeric value; indicating the number of best sellers to display. The default value is 10.
BottomNumeric value; indicating the number of worst sellers to display. The default value is 10.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in two tables one for the Best Selling Styles and one for the Worst Selling Styles with the following columns:

PropertyDescription
Product IDProduct ID of the Best/Worst Selling Style.
DescriptionProduct description of the Best/Worst Selling Style.
MMG IDMMG ID of the Best/Worst Selling Style.
MMG DescriptionMMG description of the Best/Worst Selling Style.
Sales ValueThe total value of sales of the Best/Worst Selling Style in the specified date range.
Sales QtyThe total quantity of the product sold in the specified date range.

MMG Reports

Path: Product Reports > MMG Reports

MMG Reports includes MMG summary and MMG summary pie chart reports.

MMG Summary

Path: MMG Reports > MMG Summary

This report enables the User to view MMG Summary information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
MMG LevelDropdown list selection of fixed options: of levels 1 to 10.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
MMG IDMMG ID.
MMG DescriptionMMG description.
Sales ValueTotal value of sales for the MMG.
Sales QtyTotal quantity of sales for the MMG.
Orders ValueTotal value of orders for the MMG.
Orders QtyTotal quantity of orders for the MMG.
Discounts ValueTotal value of any discounts applied to the MMG.
Discount QtyTotal quantity of any discounts applied to the MMG.
Promotions valueTotal value of any promotions applied to the MMG.
Price Overrides ValueTotal value of any price overrides applied to the MMG.
Returns ValueTotal value of returns for the MMG.
Returns QtyTotal quantity of returns for the MMG.
% Returns of TotalTotal value of returns for the MMG expressed as a percentage.
Net Sales ValueTotal value of sales - total value of returns. A negative value indicates more returns than sales.
Net Sales QtyTotal quantity of sales - total quantity of returns. A negative quantity indicates more returns than sales.
% Net Sales of TotalTotal net sales value for the MMG expressed as a percentage.

MMG Summary Pie Chart

Path: MMG Reports > MMG Summary Pie Chart

This report enables the User to view MMG Summary information in pie chart form according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
MMG LevelDropdown list selection of fixed options: of levels 1 to 10.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
MMG IDMMG ID.
MMG DescriptionMMG description.
Net Sales ValueTotal value of sales - total value of returns. A negative value indicates more returns than sales.
Net Sales QtyTotal quantity of sales - total quantity of returns. A negative quantity indicates more returns than sales.

Product Sales

Path: Product Reports > Product Sales

This report enables the User to view product sales information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
MM GroupDropdown list selection of defined MMG Groups.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
Product IDThe ID of the product sold.
DescriptionThe description of the product sold.
Sales ValueTotal value of sales for the product.
Sales QtyTotal quantity of sales for the product.
Orders ValueTotal value of orders for the product.
Orders QtyTotal quantity of orders for the product.
Returns ValueTotal value of returns for the product.
Returns QtyTotal quantity of returns for the product.
Price Overrides ValueTotal value of any price overrides applied to the product.
Discounts ValueTotal value of any discounts applied to the product.
Promotions ValueTotal value of any promotions applied to the product.
Tax ValueTotal value of tax for the product.

Returns

Path: Product Reports > Returns

This report enables the User to view return information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
MM GroupDropdown list selection of defined MMG Groups.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
LocationID of the location at which the return took place.
TerminalID of the terminal at which the return took place.
TransactionTransaction number which contained the return.
Product IDID of the product returned.
DescriptionDescription of the product returned.
TypeThe type of return i.e. receipt or no receipt.
Returns ValueTotal value of returns for the product.
Returns QtyTotal quantity of returns for the product.
Price Overrides ValueTotal value of any price overrides applied to the product.
Discounts ValueTotal value of any discounts applied to the product.
Promotions ValueTotal value of any promotions applied to the product. Grand totals for each location are shown at the bottom of each column.

Sales Transactions

Path: Product Reports > Sales Transactions

This report enables the User to view sales transaction information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
MM GroupDropdown list selection of defined MM Groups.
UserDropdown list selection of defined Users.
SalespersonDropdown list selection of defined Salespersons.
TenderDropdown list selection of defined Tenders.
Group ByDropdown list selection of fixed options: i.e. MM Group Location or Transaction. Indicates how the sales transaction information is to be grouped.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
MMG Hierarchy IDID of the MMG hierarchy.
MMG IDID of the MMG group.
MMG DescriptionDescription of the MMG group.
LocationLocation where the sale took place.
TerminalTerminal on which the sale took place.
TransactionTransaction number which contained the sale.
Product IDID of the product sold.
DescriptionDescription of the product sold.
Sales ValueTotal value of sales for the product.
Sales QtyTotal quantity of sales for the product.
Orders ValueTotal value of orders for the product.
Orders QtyTotal quantity of orders for the product.
Returns ValueTotal value of returns for the product.
Returns QtyTotal quantity of returns for the product.
Price Overrides ValueTotal value of any price overrides applied to the product.
Discounts ValueTotal value of any discounts applied to the product.
Promotions ValueTotal value of any promotions applied to the product.
Net ValueNet value of the sale i.e. sales value - returns value. The grand total of each column is also shown for each MM group.

Trading Summary

Path: Product Reports > Trading Summary

This report enables the User to view trading summary information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with a column for each day of the week.

PropertyDescription
MerchandiseThis includes sales returns net sales discounts promotions and total merchandise.
Non MerchandiseThis includes non merchandise sales, non merchandise returns, net non merchandise, non merchandise discounts, and total non merchandise.
Account MovementsThis shows the totals for all customer account payments and withdrawals.
All SalesThis shows the totals for all merchandise and non merchandise sales.
Terminal Cash ManagementThis includes incomes expenses net incomes/expenses total trading and customer count.
Terminal DeclarationThis includes opening floats extra floats pickups closing float total receipts total trading overs and unders.
Safe Cash ManagementThis includes incomes expenses adjustments and currency purchases.
Safe DeclarationThis includes opening balance banking closing balance and total accounted for.
Closing Store FloatsThis includes cash in safe other tenders in safe cash in drawers other tenders in drawers and total monies in store. There is also a total value for each item for each week in the far right-hand column.

Replenishment Report

Path: Product Reports > Replenishment Report

Replenishment Report includes replenishment and rolling replenishment reports.

Replenishment

Path: Replenishment Report > Replenishment

This report enables the User to view replenishment information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
MM GroupDropdown list selection of defined MM Groups. The reset button will reset all the filters to their default value.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
Product IDID of the product.
MMGMM group of the product if applicable.
Style IDStyle ID of the product if applicable.
DescriptionDescription of the product.
ColourColour of the product if applicable.
SizeSize of the product if applicable.
SalesThe total sales of the product.
ValueThe total value of the product sold.
Current Stock LevelThe current recorded stock level of the product.
In TransitThe recorded in transit level of the product.

Rolling Replenishment

Path: Replenishment Report > Rolling Replenishment

This report enables the User to view rolling replenishment information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
MM GroupDropdown list selection of defined MM Groups. The reset button will reset all the filters to their default value. The back button will return the User to the previous screen. The next button will create a Scheduled Job to run the report.

The information is displayed in a table with the following columns:

PropertyDescription
Product IDID of the product.
MMGMM group of the product if applicable.
Style IDStyle ID of the product if applicable.
DescriptionDescription of the product.
ColourColour of the product if applicable.
SizeSize of the product if applicable.
QuantityThe total quantity of the product sold.
ValueThe total value of the product sold.
Current Stock LevelThe current recorded stock level of the product.

Sales Reports

Path: Web Reports > Sales Reports

Sales Reports includes user sales, sales analysis by hour, average transaction, trading summary, and promotion summary reports.

User Sales

Path: Sales Reports > User Sales

This report enables the User to view user sales information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
User/SalespersonDropdown list selection of defined Users.
User ModeIndicates whether User or Salesperson information is required. It is Dropdown list selection of fixed options: . It defaults to User.
CustomerDropdown list selection of defined Customers.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
UserID of the User.
NameName of the User.
Trans CountTotal number of transactions for the User.
Sales ValueTotal value of sales for the User.
Sales QtyTotal quantity of sales for the User.
Orders ValueTotal value of orders for the User.
Orders QtyTotal quantity of orders for the User.
Returns ValueTotal value of returns for the User.
Returns QtyTotal quantity of returns for the User.
Price OverridesTotal value of price overrides applied by the User.
DiscountsTotal value of discounts applied by the User.
PromotionsTotal value of promotions applied by the User.
1 Qty SalesTotal number of 1 quantity sales for the User.
2 Qty SalesTotal number of 2 quantity sales for the User.
3 Qty SalesTotal number of 3 quantity sales for the User.
Other Qty SalesTotal number of 4 or more quantity sales for the User. The grand totals for each column are shown on the bottom of the page.

Sales Analysis by Hour

Path: Sales Reports > Sales Analysis by Hour

This report enables the User to view sales analysis by hour information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in the previous field. If no Location is specified all Terminals configured are shown.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
DateDate to which figures apply.
HourHour to which figures apply.
Trans CountTransaction count.
Sales ValueTotal value of sales.
Sales QtyTotal quantity of sales.
Orders ValueTotal value of orders.
Orders QtyTotal quantity of orders.
Avg Trans Sales ValueAverage sales value per transaction (excluding Returns).
Avg Trans Sales QtyAverage sales quantity per transaction (excluding Returns).
Returns ValueTotal value of returns.
Returns QtyTotal quantity of returns.

Average Transaction

Path: Sales Reports > Average Transaction

This report enables the User to view average transaction information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in the previous field. If no Location is specified all Terminals configured are shown.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
DateDate on which the transaction was performed.
UserID of the user who performed the transaction.
NameName of the user who performed the transaction.
ATV This WeekAverage transaction value for the week containing the date specified in the first column.
ATV Last WeekAverage transaction value for the previous week.
% +/-The value of change expressed as a percentage.

Trading Summary

Path: Sales Reports > Trading Summary

This report enables the User to view trading summary information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with a column for each day of the week.

PropertyDescription
MerchandiseThis includes sales returns net sales discounts promotions and total merchandise.
Non MerchandiseThis includes non merchandise sales, non merchandise returns, net non merchandise, non merchandise discounts, and total non merchandise.
Account MovementsThis shows the totals for all customer account payments and withdrawals.
All SalesThis shows the totals for all merchandise and non merchandise sales.
Terminal Cash ManagementThis includes incomes expenses net incomes/expenses total trading and customer count.
Terminal DeclarationThis includes opening floats extra floats pickups closing float total receipts total trading overs and unders.

Safe Cash

Management

This includes incomes expenses adjustments and currency purchases.
Safe DeclarationThis includes opening balance banking closing balance and total accounted for.
Closing Store FloatsThis includes cash in safe other tenders in safe cash in drawers other tenders in drawers and total monies in store. There is also a total value for each item for each week in the far right-hand column.

Promotion Summary

Path: Sales Reports > Promotion Summary

This report enables the User to view promotion summary information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
TerminalDropdown selection from a list of all Terminals at the Location specified in the previous field. If no Location is specified all Terminals configured are shown.
PromotionDropdown list selection of defined Promotions.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
LocationThe ID of the location.
PromotionThe ID of the promotion.
DescriptionThe description of the promotion.
Reward TypeThe type of reward.
QuantityThe total quantity from triggers.
HitsThe total number of hits for the promotion.
ValueThe reward value or points from triggers depending on the reward type. The grand totals for Quantity Hits and Value are shown on the bottom of the page.

Tender Reports

Path: Web Reports > Tender Reports

Tender Reports includes tender totals, tender totals pie chart, card transactions, credit note outstanding balances, gift card outstanding balances, voucher outstanding balances reports.

Tender Totals

Path: Tender Reports > Tender Totals

This report enables the User to view tender total information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
Minimum ValueThe minimum value of the tender to be included in the report.
UserDropdown selection from a list of all Users at the Location specified in a previous field. If no Location is specified all Users configured are shown.
CustomerDropdown list selection of defined Customers.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

Show Card TypesDropdown list selection to show or hide card types.
Show Card EntryDropdown list selection to show or hide card entry.
Show UserDropdown list selection to show or hide user.

The information is displayed in a table with the following columns:

PropertyDescription
UserThe description of the user.
TenderThe description of the tender.
Card TypeThe card type used.
Card EntryThe card entry used.
QuantityThe number of times the tender has been used for the specified criteria.
Currency IDID of the foreign currency if applicable.
Foreign ValueValue in the foreign currency if applicable.
RoundingThe amount rounding applied.
ValueThe total value of the tender in base currency for the specified criteria. A grand total is shown at the bottom of each column.

Tender Totals Pie Chart

Path: Tender Reports > Tender Totals Pie Chart

This report enables the User to view tender total information in pie chart form according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
Minimum ValueThe minimum value of the tender to be included in the report.
UserDropdown selection from a list of all Users at the Location specified in a previous field. If no Location is specified all Users configured are shown.
CustomerDropdown list selection of defined Customers.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is also displayed in a table with the following columns:

PropertyDescription
TenderThe description of the tender.
QuantityThe number of times the tender has been used for the specified criteria.
ValueThe total value of the tender for the specified criteria.

Card Transactions

Path: Tender Reports > Card Transactions

This report enables the User to view card transaction information according to the following criteria:

PropertyDescription
View Full PanDetermines whether the full pan should be shown. Dropdown list selection of fixed options: i.e. True or False.
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
AcquirerDropdown list selection of defined Acquirers.
UserDropdown list selection of defined Users at the Location specified in a previous field. If no Location is specified all Users are shown.
CustomerDropdown list selection of defined Customers.
Card NumberThe PAN of the card must be a Numeric value; between 9 and 22 digits in total.
Min Card Usage CountThe minimum number of times the card has been used.
Min ValueThe minimum value of the tender in the transaction.
Max ValueThe maximum value of the tender in the transaction.
Min Transaction NumberThe transaction number from which the information is required.
Max Transaction NumberThe transaction number to which the information is required.
Sales/ReturnsDropdown list selection of fixed options: i.e. Sales or Returns. If no value is selected then ALL sales and returns will be shown.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
LocationThe ID of the location where the card transactions took place.
TerminalThe terminal number where the card transactions took place.
AcquirerThe description of the acquirer used to perform the card transaction.
Card Entry MethodThe description of the card entry method used.
Trans NumThe number of the transaction which contained the card transaction.
Date/TimeThe date and time at which the transaction occurred.
Customer IDThe ID of the customer entered against the transaction if applicable.
Customer SurnameThe surname of the customer entered against the transaction if applicable.
ValueThe value of the card transaction.
Foreign ValueThe value of the card transaction in a foreign currency.
Foreign CurrencyThe ID of the foreign currency.
Mangled Card NumberThe PAN of the card used with only the last four digits displayed. All other digits are shown as asterisks.
Card TypeThe type of card e.g. Visa Debit Mastercard etc.
Merchant IDThe ID of the merchant used to authorise the card transaction.

Credit Note Outstanding Balances

Path: Tender Reports > Credit Note Outstanding Balances

This report enables the User to view credit note outstanding balance information according to the following criteria:

PropertyDescription
StatusCurrent status of the credit note(s) Dropdown selection from a list i.e. Active Expired Closed or Voided.
Start expiry dateThe expiry date from which the information is required.
End expiry dateThe expiry date to which the information is required.
Start date createdThe creation date from which the information is required.
End date createdThe creation date to which the information is required.
Start date closedThe closure date from which the information is required.
End date closedThe closure date to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
Serial NumberThe serial number of the credit note.
Date CreatedThe date the credit note was created.
Date ClosedThe date the credit note was closed.
Expiry DateThe expiry date of the credit note.
AmountThe value of the credit note.

Gift Card Outstanding Balances

Path: Tender Reports > Gift Card Outstanding Balances

This report enables the User to view gift card outstanding balance information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
Gift Card TypeDropdown list selection of defined Gift Card Types.
Last Transaction Date

The last transaction date required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
Gift Card TypeThe ID of the gift card type.
Last TransactionThe last time the gift card was used.
Account IDThe ID of the gift card account.
Account BalanceThe current balance of the gift card account.

Voucher Outstanding Balances

Path: Tender Reports > Voucher Outstanding Balances

This report enables the User to view voucher outstanding balance information according to the following criteria:

PropertyDescription
Issue Date FromThe issue date from which the information is required. It defaults to the current date.
Issue Date ToThe issue date to which the information is required. It defaults to the current date.
Expiry Date FromThe expiry date from which the information is required.
Expiry Date ToThe expiry date to which the information is required.
Voucher TypeDropdown list selection of defined Voucher Types.

The information is displayed in a table with the following columns:

PropertyDescription
Voucher TypeThe ID of the voucher.
Serial NumberThe serial number of the voucher.
Issue DateThe issue date of the voucher.
Expiry DateThe expiry date of the voucher, if applicable.
ValueThe monetary value of the voucher.

Exception Reports

Path: Web Reports > Exception Reports

Exception Reports includes terminal exceptions, user exception analysis, and reason code by weekday reports.

Terminal Exceptions

Path: Exception Reports > Terminal Exceptions

This report enables the User to view terminal exception information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Safes and Terminals configured are shown.
User- Dropdown list selection of defined Users at the Location specified in a previous field. If no Location is specified all Users configured are shown.
Auth UserDropdown list selection of defined Users at the Location specified in a previous field. If no Location is specified all Users configured are shown.
Exception TypeDropdown list selection of fixed options: of applicable exception reason types. Please note that multiple exception types can be selected by holding down the control key when selecting.
Exception ReasonDropdown selection from a list of reasons for the exception type (reason) specified in the previous field. If no exception is specified the list will be of all relevant terminal exception reasons configured.
TenderDropdown list selection of defined Tenders.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
LocationThe Location(s) selected on the criteria page.
UserThe User(s) selected on the criteria page.
Auth UserThe Authorising User(s) selected on the criteria page.
Exception TypeThe type of exception e.g. keyed item keyed card etc.
Exception ReasonThe description of the associated reason for the exception if applicable.
TerminalThe number of the terminal on which the exception occurred.
Original TransactionThe number of the original transaction containing the exception.
TransactionThe number of the transaction containing the exception.
Date/TimeThe date and time at which the exception occurred.
Customer IDThe ID of the customer present in the transaction.
Customer SurnameThe customer surname present in the transaction.
MMGThe MMG description associated with the exception if applicable.
Product IDThe ID of the product associated with the exception if applicable.
DescriptionThe description of the product associated with the exception if applicable.
QtyThe quantity of the product associated with the exception. A positive value indicates a sale a negative value indicates a return.
Original PriceThe original price of the item used for price overrides only.
ValueThe value of the exception.
New PriceThe new price of the item used for price overrides only.
Card NumberThe card number used for the exception if applicable. N.B. This column only applies for card payments.
Card TypeThe card type used for the exception if applicable. N.B. This column only applies for card payments.
Entry MethodThe type of entry method e.g. keyed swiped. N.B. This column only applies for card payments.

User Exception Analysis

Path: Exception Reports > User Exception Analysis

This report enables the User to view user exception analysis information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Safes and Terminals configured are shown.
UserDropdown list selection of defined Users at the Location specified in a previous field. If no Location is specified all Users configured are shown.
Auth UserDropdown list selection of defined Users at the Location specified in a previous field. If no Location is specified all Users configured are shown.
Exception TypeDropdown list selection of fixed options: of applicable exception reason types. Please note that multiple exception types can be selected by holding down the control key when selecting.
Exception ReasonDropdown selection from a list of reasons for the exception type (reason) specified in the previous field. If no exception is specified the list will be of all relevant terminal exception reasons configured.
Min Total ExceptionsField to input the min total exceptions to be displayed.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
LocationThe Location(s) selected on the criteria page.
UserThe User(s) selected on the criteria page.
Auth UserThe Authorising User(s) selected on the criteria page.
ReturnsThe number of returns associated with the user.
Item VoidsThe number of items voided by the user.
Trans VoidsThe number of transactions voided by the user.
Item DiscountsThe number of item discounts applied by the user.
Trans DiscountsThe number of transaction discounts applied by the user.
Price OverridesThe number of price overrides applied by the user.
Keyed ItemsThe number of items keyed by the user.
Keyed CardsThe number of cards keyed by the user.
Deleted Stored TransThe number of stored transactions deleted by the user.
Training Mode TransThe number of transactions performed in training mode by the user.
No SalesThe number of no sales performed by the user.
Post VoidsThe number of post voids performed by the user.
TotalThe total of all exceptions associated with the user.

Reason Code by Weekday

Path: Exception Reports > Reason Code by Weekday

This report enables the User to view reason code information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations.
TerminalDropdown selection from a list of all Terminals at the Location specified in a previous field. If no Location is specified all Terminals configured are shown.
UserDropdown list selection of defined Users at the Location specified in a previous field. If no Location is specified all Users configured are shown.
Reason TypeDropdown list selection of fixed options: of applicable reason types.
ReasonDropdown selection from a list of reasons for the reason type specified in the previous field. If no Reason is specified all Reasons configured are shown.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
Reason TypeThe type of reason.
Reason IDThe ID of the reason.
DescriptionThe description of the reason. The information is displayed in a table with a column for each day of the week. There is a total value for each reason for each week in the last right-hand column and a daily total at the bottom of the column for each reason.

Employee Reports

Path: Web Reports > Employee Reports

Employee Reports includes employee balance report.

Employee Balance

Path: Employee Reports > Employee Balance

This report enables the User to view employee balance information according to the following criteria:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

Account TypeDropdown list selection of defined Account Types. The back button will return the User to the previous screen. The next button will create a Scheduled Job to run the report.

The information is displayed in a table with the following columns:

PropertyDescription
ViewThis icon enables the User to view the employee information for the selected employee.
Employee NoThe ID of the employee.
NameThe name of the employee.
Card NoThe card number of the employee if applicable.
Discount AllowanceThe amount of monthly discount allowance for the employee.
Total SpendThe total spend of the employee in the date range specified.
Remaining BalanceThe remaining balance of the employee account.
Last SpendDate and time of the last spend for the employee.
StatusThe current status of the employee account.

Cash Management Reports

Path: Web Reports > More Reports > Cash Management Reports

Cash Management Reports includes terminal discrepancies, cash on hand, income expense transactions, safe discrepancies, and banking transactions reports.

Terminal Discrepancies

Path: Cash Management Reports > Terminal Discrepancies

This report enables the User to view terminal discrepancy information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

Session OwnerDropdown list selection of defined Session Owners.
Minimum Discrepancy ThresholdInput field to filter by minimum discrepancy threshold.

The information is displayed in a table with the following columns:

PropertyDescription
LocationThe Location(s) selected on the criteria page.
TerminalThe Terminal(s) selected on the criteria page.
Date/TimeThe date and time at which the discrepancy was recorded i.e. when the terminal finalise was performed.
TenderThe type of tender.
ExpectedThe expected value of the tender. For foreign tenders values are shown in both sterling and the foreign tender but only the sterling figures are included in the column totals.
DeclaredThe counted value of the tender. For foreign tenders values are shown in both sterling and the foreign tender but only the sterling figures are included in the column totals.
DiscrepancyThe recorded discrepancy for the tender i.e. declared value - expected value.

Cash on Hand

Path: Cash Management Reports > Cash on Hand

This report enables the User to view cash on hand information i.e. what was declared at the last terminal cashup according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
DateThe date and time at which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
LocationThe Location(s) selected on the criteria page.
TerminalThe Terminal(s) selected on the criteria page.
Customer AccountThe total value for customer accounts.
TendersThe total values for each tender configured is shown in a separate column.
TotalThe total value of all the tenders. The grand total for each tender is shown at the bottom of each column.

Income Expense Transactions

Path: Cash Management Reports > Income Expense Transactions

This report enables the User to view income and expense transactions information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
UserDropdown list selection of defined Users at the Location specified in the previous field. If no Location is specified all Users configured are shown.
Safe / TerminalDropdown selection from a list of all Safes and Terminals at the Location specified in a previous field. If no Location is specified all Safes and Terminals configured are shown.
ReasonDropdown list selection of defined Income and Expense Reasons.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is displayed in a table with the following columns:

PropertyDescription
LocationThe Location(s) selected on the criteria page.
Terminal / SafeThe Terminal(s) or Safe(s) selected on the criteria page.
OperationThe type of operation performed e.g. Terminal/Safe Income/Expense.
UserThe User who performed the action.
Auth UserThe name of the User who authorised the action if applicable.
ReasonThe reason for the income/expense transaction.
Date / TimeThe date and time at which the action was performed.
TenderThe type of tender used for the action.
ValueThe value of the tender used for the action.
Terminal / Safe TotalThe total value of the income/expense transaction for the terminal/safe.
Location TotalThe total value of the income/expense transaction for the location.

Safe Discrepancies

Path: Cash Management Reports > Safe Discrepancies

This report enables the User to view safe discrepancy information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

SafeDropdown selection from a list of all Safes at the Location specified in a previous field. If no Location is specified all Safes configured are shown.

The information is displayed in a table with the following columns:

PropertyDescription
LocationThe Location(s) selected on the criteria page.
SafeThe Safe(s) selected on the criteria page.
Date/TimeThe date and time at which the discrepancy was recorded i.e. when the safe finalise was performed.
TenderThe type of tender.
ExpectedThe expected value of the tender. For foreign tenders values are shown in both sterling and the foreign tender but only the sterling figures are included in the column totals.
DeclaredThe counted value of the tender. For foreign tenders values are shown in both sterling and the foreign tender but only the sterling figures are included in the column totals.
DiscrepancyThe recorded discrepancy for the tender i.e. declared value - expected value.

Banking Transaction

Path: Cash Management Reports > Banking Transaction

This report enables the User to view banking transactions information according to the following criteria:

PropertyDescription
LocationDropdown list selection of defined Locations.
SafeDropdown list selection of defined Safes at the Location specified in the previous field. If no Location is specified all Safes are shown.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

The information is presented in table format with the following columns:

PropertyDescription
LocationThe Location(s) selected on the criteria page.
SafeThe Safe(s) selected on the criteria page.
OperationThe type of operation performed i.e. Currency Purchase or Banking.
UserThe User who performed the action.
Date / TimeThe date and time at which the operation was performed.
Banking BagThe banking bag reference if applicable.
Banking SlipThe banking slip reference if applicable.
Bag NumberThe number of the bag used if applicable.
TenderThe type of tender.
ValueThe value of the tender. The grand totals for the safe and location are shown at the bottom of the page.
Base ValueThe base value of the tender.

ICC Reader Reports

Path: Web Reports > More Reports > ICC Reader Reports

ICC Reader Reports includes duplicated ICC readers, ICC reader connections, and unexpected ICC readers reports.

Duplicated ICC Readers

Path: ICC Reader Reports > Duplicated ICC Readers

This report references the master list of all ICC Readers and also the status data recorded from processing startup connection and disconnection messages. A device is listed under the following circumstances:

- Any device that is active in the status table and either not flagged in a "Live" status or not listed in the master list at all.

- Any ICC Reader in the master list but not actually flagged as connected in the status table.

- Any ICC Reader that has an error flagged in the status table.

- Any ICC Reader connected that is flagged for repair.

- Any duplicate serial numbers.

The criteria are:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.

The information is displayed in a table with the following columns:

PropertyDescription
Serial NumberThe serial number of the ICC Reader.
LocationThe location where the ICC Reader is located.
DeviceThe device to which the ICC Reader is connected.
Host NameThe IP address of the host.

ICC Reader Connections

Path: ICC Reader Reports > ICC Reader Connections

This report will list for each till if an ICC Reader has been disconnected and then reconnected. The criteria are:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.
Date Range

The date range required is selected according to the following fields:

- the first three fields are type of Date Range i.e. Date Range Month in Year Week in Year Season or Quarter the year (if required) and the month week season or quarter according to the type of date range selected.

- the dates from/to which the information is required.

Order ByDropdown selection from a list i.e. Duration Disconnected or Device ID and indicates which order the data is to be displayed in.

The information is displayed in a table with the following columns:

PropertyDescription
DeviceThe device to which the ICC Reader is connected.
Host NameThe IP address of the host.
Serial NumberThe serial number of the disconnected ICC Reader.
DisconnectedThe date and time at which the ICC Reader was disconnected.
Serial NumberThe serial number of the connected ICC Reader.
ConnectedThe date and time at which the ICC was connected.
Duration Disconnected (s)The total time in that the ICC Reader was disconnected in seconds i.e. the difference between the disconnected and connected times.

Unexpected ICC Readers

Path: ICC Reader Reports > Unexpected ICC Readers

This report references the master list of all ICC Readers and the status data recorded from processing startup connection and disconnection messages. A device is listed under the following circumstances:

  • Any device that is active in the status table and either not flagged in a "Live" status or not listed in the master list at all.

  • Any ICC Reader in the master list but not actually flagged as connected in the status table.

  • Any ICC Reader that has an error flagged in the status table.

  • Any ICC Reader connected that is flagged for repair.

  • Any duplicate serial numbers.

The criteria are:

PropertyDescription
RegionDropdown list selection of defined Regions.
LocationDropdown list selection of defined Locations in the Region specified in the previous field. If no Region is specified all Locations configured are shown.

The information is displayed in a table with the following columns:

PropertyDescription
LocationThe location where the ICC Reader is located.
DeviceThe device to which the ICC Reader is connected.
Host NameThe IP address of the host.
Serial NumberThe serial number of the ICC Reader.
StatusThe status of the ICC Reader i.e. Not On List Repair Decommissioned Duplicate Serial Number or Not Connected Anywhere.

Saved Reports

Path: Web Reports > Saved Reports

Successfully save reports can be viewed, saved, removed, and printed using the saved reports viewer.