How-to Guide - Configuring a Merchandise Product
Introduction
Product configuration defines the Product range by specifying a Product ID and defining the properties that determine how the Product is processed within the application. While the Enactor solution offers a range of Product Types, the purpose of this guide is to provide an understanding of the options and capabilities available when configuring a Merchandise Product.
The Merchandise Product Type represents the basic, tangible, sellable Product, the sale of which involves relation to an actual, physical object and therefore may involve Inventory Management Processing and related inventory configuration.
Merchandise Products also involve configuration and processing relating to physical characteristics such as Dimensions, Warranty provisions, Seasonality and Product Images.
Overview
This guide will cover the configuration for the following:
- Merchandise Product - Allows configuring a Product of type Merchandise Product. This includes updating Product Images, Product Prices, and Product Groups.
Prior Training / Experience
You should be familiar with the following:
- Estate Manager Configuration
- Data Broadcasting
Configuration Steps
Configuring a Merchandise Product
Navigate to, or select the path:
Main Menu > Configuration > Merchandise > Products
To create a new Merchandise Product, select Create a new Product on the Product Maintenance page.
Select Merchandise Product from the Product Type drop-down.
No selection should be made for Template. This document covers how to manually configure the mandatory and common settings relating to a Merchandise Product.
Enter a unique Product ID which can be alphanumeric and contain a maximum of 20 characters.
Select Create.
The Product ID cannot be changed once the Product has been created.
Numerous tabs and sub-tabs are presented under Product Maintenance. This guide focuses on the core aspects and primarily on General, Merchandise, Prices, and Product Media.
General tab - General sub-tab
The General tab records all the basic information that captures the identity of the Merchandise Product.
Set the appropriate values on the General tab as follows:
| # | Configuration | Description |
|---|---|---|
| 1 | Product Description | Enter a user-friendly, meaningful name for the Product that can be alphanumeric with a maximum of 30 characters. |
| 2 | Product Description - Locale | Select the locale from the dropdown list of all configured locales. |
| 3 | Product Long Description | Enter a long description of the Product, if necessary, that can be alphanumeric with a maximum of 30 characters. |
| 4 | Product Long Description - Locale | Select the Locale from the dropdown list of all configured Locales. |
| 5 | Product Long Description URL | Enter a URL pointer to an externally defined, usually HTML-formatted, description of the Product. |
| 6 | Product Information URL | Enter a URL pointer to an externally defined, usually HTML-formatted, set of information of the Product. |
| 7 | Image (Preloaded) | Select the ID of an image from the drop-down list to choose the Product display image. Images are managed through Image Maintenance (this is described in a separate How-to Guide). |
| 8 | Image URL | Add a URL that points to an externally stored image. |
| 9 | Product Status | Select an appropriate status of the Product from a drop-down list populated with Product Statuses configured in Product Status Maintenance. |
This completes the General tab - General sub-tab configuration.
General tab - Label sub-tab
The Label sub-tab records all the information that captures a text description of the Product suitable for printing in labels pertaining to the Merchandise Product.
Set the appropriate values on the Label tab as follows:
| Configuration | Description |
|---|---|
| Product Label | Enter text identifier for the Product suitable for use in a label, that can be alphanumeric with a maximum of 200 characters. Select the Locale in the second field from a dropdown list of all configured Locales. |
This completes the General tab - Label sub-tab configuration.
General tab - Information sub-tab
The Information sub-tab records extended information of the Merchandise Product such as technical specifications and any distinctive Product characteristics.
Set the appropriate values on the Information tab as follows:
| Configuration | Description |
|---|---|
| Product Information | Enter information about the Product available for presentation to the POS Operator and/or the Customer, that can be alphanumeric with a maximum of 500 characters. Select the Locale in the second field from a dropdown list of all configured Locales. |
This completes the General tab - Information sub-tab configuration.
General tab - Product Group sub-tab
Product Groups are defined in Groups configuration and a Product may be associated with one or more Product Groups using the Product Group sub-tab.
Configured Product Groups will be populated to the dropdown list and clicking on Add after dropdown list selection will add the Product to the selected Product Group. One Product could be mapped to many Product Groups.
This completes the General tab - Product Group sub-tab configuration.
General tab - Selling Codes sub-tab
A Selling Code essentially is an alias for the Product ID, which uniquely identifies the Product. Selling Codes are regionalised in that different Selling Codes can be defined for the same Product, for different regions.
Enter an arbitrary but unique code as the Selling Code, select the appropriate Region, define the applicable duration of the Selling Code and click on Add.
For more information on Selling Codes, refer to the How-to Guide on Selling Codes.
This completes the General tab - Selling Codes sub-tab configuration.
Merchandise Tab
The Merchandise tab applies only to Merchandise Products and captures properties relating to the activity of promoting the sale of the Product and its maintenance and presentation in stores. Configurations can be added in five different sub-tabs which are discussed below.
Merchandise tab - General sub-tab
The General sub-tab records all the high-level merchandising aspects of the Product.
Set the appropriate values on the General tab as follows:
| Configuration | Description |
|---|---|
| MM Group | Select the appropriate MM Group from a dropdown list of all configured MM Groups. Products are associated with Merchandise Management Group identifiers and ordered into a hierarchal categorisation of the Business' Product Range (configuring MM Groups are covered in a separate How-to Guide). |
| Brand | Select the applicable Brand from a dropdown list of all configured Brands. |
| Range | Select the applicable Range from a dropdown list of all configured Ranges. |
| Season | Select an applicable Season from a dropdown list of all configured Seasons if the Product associates with a specific Season. |
| Measure System | Select a Measure System if applicable from a dropdown list of all configured Measure Systems. |
| Sales Units | The applicable Sales Units will be determined based on the selection for the previous field Measure System. Select the appropriate Sales Unit if applicable. |
| Standard Cost Price | Enter a numeric value for the cost price of this Product. |
| Standard Margin | Enter a numeric value ranging from 0-100 representing the margin percentage for this Product. |
| Allow For Loan | Checkbox - if marked true, indicates that this Product can be loaned. |
| Allow Customer Order | Checkbox - if marked true, indicates that this Product can be ordered by a Customer. |
This completes the Merchandise tab - General sub-tab configuration.
Merchandise tab - Inventory sub-tab
The Inventory sub-tab records inventory-related aspects of the Product.
Properties captured in the Inventory sub-tab are described in the following table:
| Configuration | Description |
|---|---|
| Is Stocked | Checkbox - if marked true, indicates that Stock Levels of this Product should be managed. |
| Inventory Management Type | Dropdown list selection from all configured Inventory Management Types. |
| Allow Purchase Order | Checkbox - if marked true, indicates that Purchase Orders may be raised for this Product. |
| Customer Order Only | Checkbox - if marked true, indicates that this Product may only be purchased by Customer Order (not sold from stock). |
| Direct to Store Delivery | Checkbox - if marked true, indicates that this Product may be delivered directly to Stores from the Supplier. |
| Purchase Order Start Date | Defines a Start Date after which it is permissible to raise Purchase orders. |
| Purchase Order End Date | Defines an End Date after which it is no longer permissible to raise Purchase orders. |
| Inventory Units | Dropdown list selection from all configured Units defined for the Measure System configured for this Product. |
| Warehouse Unit of Measure | Dropdown list selection from all configured Units defined for the Measure System configured for this Product. |
This completes the Merchandise tab - Inventory sub-tab configuration.
Merchandise tab - Dimensions sub-tab
The Dimensions sub-tab provides for the capture of the Dimensions of the Product. The Units of these dimensions currently are open to the business to determine, although the choice should be consistently applied.
Properties captured are the Height, Length, Width and Weight as numeric values along with an arbitrary name if applicable, which is alphanumeric.
This completes the Merchandise tab - Dimensions sub-tab configuration.
Merchandise tab - Warranty sub-tab
The Warranty sub-tab captures Warranty Information for the Product.
Properties captured in the Warranty sub-tab are described in the following table:
| Configuration | Description |
|---|---|
| Warranty Period Months | Numeric value. The period of the standard warranty for this Product. Zero means unlimited. |
| Extended Warranty Available | Checkbox - if marked true, indicates that the option is available to extend the warranty on this Product. |
| Warranty Information | A body of text information pertaining to the Product Warranty. |
This completes the Merchandise tab - Warranty sub-tab configuration.
Merchandise tab - Movements sub-tab
The Movements sub-tab provides access to view the stock ledger for the selected Product.
Clicking on the binocular icon will open the Stock Ledger Details for the Product.
This completes the Merchandise tab - Movements sub-tab configuration.
Prices Tab
The Prices tab records all the price details of the Product.
Select Add, and the User will be navigated to the Product Price Maintenance screen as shown below:
Set the appropriate values on the Product Price Maintenance as follows:
| # | Configuration | Description |
|---|---|---|
| 1 | Product ID | Product ID of the product that you wish to set the price for; will be automatically populated here if accessed through the Prices tab in Product Maintenance. |
| 2 | Location | Select the appropriate Location from the dropdown list. Do not select if a Price Group is already set. |
| 3 | Price Group | Select the appropriate Price Group from the dropdown list. Set to United Kingdom (All Regions) under ALL (All Regions). Do not select if a Location is already set. |
| 4 | Currency | Select Pound Sterling from the dropdown list (or the applicable currency). |
| 5 | Start Date | Defines the date from when the configured Product price is applied. Defaults to the date of creation of the Product price entry. |
| 6 | End Date | Defines the end date the configured Product price is applicable. Defaults to indefinite. |
| - | Price Type | Select Retail Unit from the dropdown list. |
Location and Price Group are mutually exclusive selections and cannot be set at the same time.
Select Create.
The User is presented with the following options to complete creating the new Product price:
Enter a positive numeric value for the Product price and select Save. The User will be rerouted to the Prices tab of Product Maintenance where the configured Product price will be visible with the options to edit or delete same.
This completes the Prices tab configuration.
Product - Product Media Tab
The Product Media tab captures all Product presentation Media of the selected Product that may be used by the POS, if available.
Set the appropriate values on the Product Media tab as follows:
| Configuration | Description |
|---|---|
| Product Media ID | Enter a user-defined identifier that can be alphanumeric with a maximum of 30 characters; for the Product-Media Entity which either stores the URL or a reference to an image uploaded using Image Maintenance. (Covered in detail in How-to Guide - Configuring Product Media.) |
| Media Type | Select an appropriate Media Type from a drop-down list. (Image or Image URL) |
| Media Subtype | Select an appropriate Media Subtype from a drop-down list. (Thumbnail, Medium Image, Large Image, Main Thumbnail, Main Medium Image, or Main Large Image) |
Select Save.
This completes the Product Media tab configuration.
Broadcasting
To deliver the configuration changes to the POS, broadcast the following entities:
- Group
- Image
- Image Category
- Measure System
- Measure System Unit Conversion
- Price Type
- Product
- Product Media
- Product Price
- Product Product Group
- Product Status
- Product Type
- Selling Codes
About This Document
© 2023 Enactor Ltd
All documents produced by Enactor Ltd are supplied to customers subject to Copyright, commercial confidentiality, and contractual agreements and must not be copied or transferred without permission.
Document Context
This document is part of the Enactor Product Documentation Series. All Enactor products include a comprehensive documentation set designed to improve understanding of the product and facilitate ease of use.
Document Inquiries
If you find that a document is inaccurate or deficient in any way, please contact:
Email: documentation@enactor.co.uk
Document History
| Version | Status | Issue Date | Author | Reason for Issue |
|---|---|---|---|---|
| 1.0 | Initial Draft | 5 November 2021 | Thilini Sayakkara | Initial version |
| 2.0 | Reviewed Document | 9 October 2023 | Rasangi De Silva | Update and revision |
| 3.0 | Updated | 27 February 2026 | Mark Harrison | Reformatted to Enactor documentation standard; figure blocks and AI metadata added |