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How To Configure Merchandise Products

Introduction

Product configuration defines the Product range by specifying a Product ID and defining the properties that determine how the Product is processed within the application. While the Enactor solution offers a range of Product Types, the purpose of this guide is to provide an understanding of the options and capabilities available when configuring a Merchandise Product.

The Merchandise Product Type represents the basic, tangible, sellable Product, the sale of which involves relation to an actual, physical object and therefore may involve Inventory Management Processing and related inventory configuration.

Merchandise Products also involve configuration and processing relating to physical characteristics such as Dimensions, Warranty provisions, Seasonality and Product Images.

Overview

This guide will cover the configuration for the following:

  • Merchandise Product - Allows configuring a Product of type Merchandise Product. This includes updating Product Images, Product Prices, and Product Groups.

Prior Training / Experience

You should be familiar with the following:

  • Estate Manager Configuration
  • Data Broadcasting

Configuration Steps

Configuring a Merchandise Product

Navigate to Product Maintenance using the Search or the path:

Main Menu > Configuration > Merchandise > Products

Estate Manager navigation path: Main Menu > Configuration > Merchandise > Products

Product Maintenance search page showing filter fields and results list of existing products

The Product Maintenance page. Use the search filters to find an existing product, or select Create a new Product to add a new Merchandise Product.

To create a new Merchandise Product, select Create a new Product on the Product Maintenance page.

Select Merchandise Product from the Product Type drop-down.

No selection should be made for Template. This document covers how to manually configure the mandatory and common settings relating to a Merchandise Product.

Enter a unique Product ID which can be alphanumeric and contain a maximum of 20 characters.

Create new Merchandise Product form showing Product Type set to Merchandise Product, Template empty, and Product ID field

Select Create.

note

The Product ID cannot be changed once the Product has been created.

Numerous tabs and sub-tabs are presented under Product Maintenance. This guide focuses on the core aspects and primarily on General, Merchandise, Prices, and Product Media.


General tab - General sub-tab

The General tab records all the basic information that captures the identity of the Merchandise Product.

General sub-tab of the General tab in Product Maintenance showing product description, image, and status fields

Set the appropriate values on the General tab as follows:

#ConfigurationDescription
1Product DescriptionEnter a user-friendly, meaningful name for the Product that can be alphanumeric with a maximum of 30 characters.
2Product Description - LocaleSelect the locale from the drop-down list of all configured locales.
3Product Long DescriptionEnter a long description of the Product, if necessary, that can be alphanumeric with a maximum of 30 characters.
4Product Long Description - LocaleSelect the Locale from the drop-down list of all configured Locales.
5Product Long Description URLEnter a URL pointer to an externally defined, usually HTML-formatted, description of the Product.
6Product Information URLEnter a URL pointer to an externally defined, usually HTML-formatted, set of information of the Product.
7Image (Preloaded)Select the ID of an image from the drop-down list to choose the Product display image. Images are managed through Image Maintenance (this is described in a separate How-to Guide).
8Image URLAdd a URL that points to an externally stored image.
9Product StatusSelect an appropriate status of the Product from a drop-down list populated with Product Statuses configured in Product Status Maintenance.

This completes the General tab - General sub-tab configuration.


General tab - Label sub-tab

The Label sub-tab records all the information that captures a text description of the Product suitable for printing in labels pertaining to the Merchandise Product.

Label sub-tab of the General tab in Product Maintenance showing the Product Label text area and locale selector

Set the appropriate values on the Label tab as follows:

ConfigurationDescription
Product LabelEnter text identifier for the Product suitable for use in a label, that can be alphanumeric with a maximum of 200 characters. Select the Locale in the second field from a drop-down list of all configured Locales.

This completes the General tab - Label sub-tab configuration.


General tab - Information sub-tab

The Information sub-tab records extended information of the Merchandise Product such as technical specifications and any distinctive Product characteristics.

Information sub-tab of the General tab in Product Maintenance showing the Product Information text area and locale selector

Set the appropriate values on the Information tab as follows:

ConfigurationDescription
Product InformationEnter information about the Product available for presentation to the POS Operator and/or the Customer, that can be alphanumeric with a maximum of 500 characters. Select the Locale in the second field from a drop-down list of all configured Locales.

This completes the General tab - Information sub-tab configuration.


General tab - Product Group sub-tab

Product Groups are defined in Groups configuration and a Product may be associated with one or more Product Groups using the Product Group sub-tab.

Product Group sub-tab of the General tab in Product Maintenance showing the product groups list and Add control

Configured Product Groups will be populated to the drop-down list and clicking on Add after drop-down list selection will add the Product to the selected Product Group. One Product could be mapped to many Product Groups.

This completes the General tab - Product Group sub-tab configuration.


General tab - Selling Codes sub-tab

A Selling Code essentially is an alias for the Product ID, which uniquely identifies the Product. Selling Codes are regionalised in that different Selling Codes can be defined for the same Product, for different regions.

Selling Codes sub-tab of the General tab in Product Maintenance showing configured selling codes with region and date columns

Enter an arbitrary but unique code as the Selling Code, select the appropriate Region, define the applicable duration of the Selling Code and click on Add.

For more information on Selling Codes, refer to the How-to Guide on Selling Codes.

This completes the General tab - Selling Codes sub-tab configuration.


Merchandise Tab

The Merchandise tab applies only to Merchandise Products and captures properties relating to the activity of promoting the sale of the Product and its maintenance and presentation in stores. Configurations can be added in five different sub-tabs which are discussed below.


Merchandise tab - General sub-tab

The General sub-tab records all the high-level merchandising aspects of the Product.

General sub-tab of the Merchandise tab in Product Maintenance showing MM Group, Brand, Range, Season, Measure System, Sales Units, Standard Cost Price, Standard Margin, Allow For Loan, and Allow Customer Order fields

Set the appropriate values on the General tab as follows:

ConfigurationDescription
MM GroupSelect the appropriate MM Group from a drop-down list of all configured MM Groups. Products are associated with Merchandise Management Group identifiers and ordered into a hierarchal categorisation of the Business' Product Range (configuring MM Groups are covered in a separate How-to Guide).
BrandSelect the applicable Brand from a drop-down list of all configured Brands.
RangeSelect the applicable Range from a drop-down list of all configured Ranges.
SeasonSelect an applicable Season from a drop-down list of all configured Seasons if the Product associates with a specific Season.
Measure SystemSelect a Measure System if applicable from a drop-down list of all configured Measure Systems.
Sales UnitsThe applicable Sales Units will be determined based on the selection for the previous field Measure System. Select the appropriate Sales Unit if applicable.
Standard Cost PriceEnter a numeric value for the cost price of this Product.
Standard MarginEnter a numeric value ranging from 0-100 representing the margin percentage for this Product.
Allow For LoanCheckbox - if marked true, indicates that this Product can be loaned.
Allow Customer OrderCheckbox - if marked true, indicates that this Product can be ordered by a Customer.

This completes the Merchandise tab - General sub-tab configuration.


Merchandise tab - Inventory sub-tab

The Inventory sub-tab records inventory-related aspects of the Product.

Inventory sub-tab of the Merchandise tab in Product Maintenance showing Is Stocked, Inventory Management Type, Allow Purchase Order, and other inventory fields

Properties captured in the Inventory sub-tab are described in the following table:

ConfigurationDescription
Is StockedCheckbox - if marked true, indicates that Stock Levels of this Product should be managed.
Inventory Management TypeDrop-down list selection from all configured Inventory Management Types.
Allow Purchase OrderCheckbox - if marked true, indicates that Purchase Orders may be raised for this Product.
Customer Order OnlyCheckbox - if marked true, indicates that this Product may only be purchased by Customer Order (not sold from stock).
Direct to Store DeliveryCheckbox - if marked true, indicates that this Product may be delivered directly to Stores from the Supplier.
Purchase Order Start DateDefines a Start Date after which it is permissible to raise Purchase orders.
Purchase Order End DateDefines an End Date after which it is no longer permissible to raise Purchase orders.
Inventory UnitsDrop-down list selection from all configured Units defined for the Measure System configured for this Product.
Warehouse Unit of MeasureDrop-down list selection from all configured Units defined for the Measure System configured for this Product.

This completes the Merchandise tab - Inventory sub-tab configuration.


Merchandise tab - Dimensions sub-tab

The Dimensions sub-tab provides for the capture of the Dimensions of the Product. The Units of these dimensions currently are open to the business to determine, although the choice should be consistently applied.

Dimensions sub-tab of the Merchandise tab in Product Maintenance showing Height, Length, Width, Weight, and Size Description fields

Properties captured are the Height, Length, Width and Weight as numeric values along with an arbitrary name if applicable, which is alphanumeric.

This completes the Merchandise tab - Dimensions sub-tab configuration.


Merchandise tab - Warranty sub-tab

The Warranty sub-tab captures Warranty Information for the Product.

Warranty sub-tab of the Merchandise tab in Product Maintenance showing Warranty Period Months, Extended Warranty Available, and Warranty Information fields

Properties captured in the Warranty sub-tab are described in the following table:

ConfigurationDescription
Warranty Period MonthsNumeric value. The period of the standard warranty for this Product. Zero means unlimited.
Extended Warranty AvailableCheckbox - if marked true, indicates that the option is available to extend the warranty on this Product.
Warranty InformationA body of text information pertaining to the Product Warranty.

This completes the Merchandise tab - Warranty sub-tab configuration.


Merchandise tab - Movements sub-tab

The Movements sub-tab provides access to view the stock ledger for the selected Product.

Movements sub-tab of the Merchandise tab in Product Maintenance showing the View Stock Ledger option with binocular icon

Clicking on the binocular icon will open the Stock Ledger Details for the Product.

This completes the Merchandise tab - Movements sub-tab configuration.


Prices Tab

The Prices tab records all the price details of the Product.

Prices tab in Product Maintenance showing a list of configured product prices with store, price group, currency, date range, and price columns

Select Add, and the User will be navigated to the Product Price Maintenance screen as shown below:

Product Price Maintenance create screen showing Product ID, Location, Price Group, Currency, Start Date, End Date, and Price Type fields

Set the appropriate values on the Product Price Maintenance as follows:

#ConfigurationDescription
1Product IDProduct ID of the product that you wish to set the price for; will be automatically populated here if accessed through the Prices tab in Product Maintenance.
2LocationSelect the appropriate Location from the drop-down list. Do not select if a Price Group is already set.
3Price GroupSelect the appropriate Price Group from the drop-down list. Set to United Kingdom (All Regions) under ALL (All Regions). Do not select if a Location is already set.
4CurrencySelect Pound Sterling from the drop-down list (or the applicable currency).
5Start DateDefines the date from when the configured Product price is applied. Defaults to the date of creation of the Product price entry.
6End DateDefines the end date the configured Product price is applicable. Defaults to indefinite.
-Price TypeSelect Retail Unit from the drop-down list.
note

Location and Price Group are mutually exclusive selections and cannot be set at the same time.

Select Create.

The User is presented with the following options to complete creating the new Product price:

Product Price Maintenance edit screen showing the Price field and Pricing Method dropdown

Enter a positive numeric value for the Product price and select Save. The User will be rerouted to the Prices tab of Product Maintenance where the configured Product price will be visible with the options to edit or delete same.

Prices tab in Product Maintenance showing a configured product price with store, price group, currency, start date, price type, and price value

This completes the Prices tab configuration.


Product - Product Media Tab

The Product Media tab captures all Product presentation Media of the selected Product that may be used by the POS, if available.

Product Media tab in Product Maintenance showing Product Media ID, Media Type, Media Subtype, Name, Keywords, and Product Image columns

Set the appropriate values on the Product Media tab as follows:

ConfigurationDescription
Product Media IDEnter a user-defined identifier that can be alphanumeric with a maximum of 30 characters; for the Product-Media Entity which either stores the URL or a reference to an image uploaded using Image Maintenance. (Covered in detail in How-to Guide - Configuring Product Media.)
Media TypeSelect an appropriate Media Type from a drop-down list. (Image or Image URL)
Media SubtypeSelect an appropriate Media Subtype from a drop-down list. (Thumbnail, Medium Image, Large Image, Main Thumbnail, Main Medium Image, or Main Large Image)

Select Save.

This completes the Product Media tab configuration.


Broadcasting

info

To deliver the configuration changes to the POS, broadcast the following entities: Group, Image, Image Category, Measure System, Measure System Unit Conversion, Price Type, Product, Product Media, Product Price, Product Product Group, Product Status, Product Type, Selling Codes.

This completes the Broadcasting configuration.