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How To Navigate POS Customers & Loyalty

Introduction​

This guide is part of the POS Functionality series, which documents the standard behaviour of the Enactor Point of Sale (POS) in Standard Configuration (SC) for Version 2.7.747.RC2.

The Enactor POS provides a range of functions for managing customer accounts and loyalty programmes. These functions are grouped into the Customers and Loyalty folders, accessible from the Sales menu, and cover credit account and deposit account management, address capture, and loyalty card operations.

The purpose of this guide is to demonstrate the steps to perform the following functions on the Enactor POS:

  • Credit Account Enquiry - viewing the balance of a customer's credit account by inserting, swiping or scanning the customer's card
  • Credit Account Payment - processing a payment towards a customer's credit account
  • Credit Account Withdrawal - processing a withdrawal from a customer's credit account
  • Deposit Account Enquiry - viewing the balance of a customer's deposit account
  • Deposit Account Payment - processing a payment into a customer's deposit account
  • Deposit Account Withdrawal - processing a withdrawal from a customer's deposit account
  • Capture Address - capturing and storing a customer's address, telephone numbers and email address for use in a transaction
  • Capture Loyalty - capturing a customer's loyalty card number and adding the loyalty account to the current transaction
  • Loyalty Account Enquiry - viewing a customer's loyalty account balance, tier and status
  • Issue Loyalty Card - issuing a new loyalty card by scanning the card and entering customer details
  • Add Loyalty Points - adding loyalty points to a customer's account during a transaction
info

This guide covers the POS as experienced by the operator at the till. It does not cover Estate Manager configuration. All screens shown are POS terminal screens.

Overview​

This guide covers the following sections:

  1. Credit Account Enquiry - Viewing the balance of a customer's credit account by inserting, swiping or scanning the customer's card, with the option to print the results.
  2. Credit Account Payment - Processing a payment towards a customer's credit account by scanning the card and entering the payment amount, which is added to the basket for processing.
  3. Credit Account Withdrawal - Processing a withdrawal from a customer's credit account by scanning the card and entering the withdrawal amount, which initiates a refund from the account.
  4. Deposit Account Enquiry - Viewing the balance of a customer's deposit account by inserting, swiping or scanning the customer's card, with the option to print the results.
  5. Deposit Account Payment - Processing a payment into a customer's deposit account by scanning the card and entering the payment amount, which is added to the basket for processing.
  6. Deposit Account Withdrawal - Processing a withdrawal from a customer's deposit account by scanning the card and entering the withdrawal amount, which initiates a refund from the account.
  7. Capture Address - Capturing and storing a customer's address, telephone numbers and email address, which are added to the basket and included in the transaction receipt.
  8. Capture Loyalty - Capturing a customer's loyalty card number and confirming the loyalty account details, which are added to the basket for use in the current transaction.
  9. Loyalty Account Enquiry - Viewing a customer's loyalty account details including loyalty tier, account balance and account status by entering the loyalty card number.
  10. Issue Loyalty Card - Issuing a new loyalty card to a customer by scanning the card and entering customer personal details, address, contact information and loyalty scheme.
  11. Add Loyalty Points - Adding loyalty points to a customer's account during a transaction when a loyalty account has been added to the basket.

17. Customers​

The Customers folder contains several sub-folders related to managing customer information and transactions:

  • Credit Account Enquiry
  • Credit Account Payment
  • Credit Account Withdrawal

Path: Enactor POS > Sale > Sales > Customers

Enactor POS Customers submenu showing the available customer management folders including Customer AC and Customer Deposits.

Customers - Customers Submenu - the Customers submenu provides access to the Customer AC, Customer Deposits and Capture Address functions.

17.1 Customer Account​

The Customer AC folder contains functions that enable operators to manage customer accounts, including enquiring on account balances, processing payments and processing withdrawals.

Path: Customers > Customer AC

Enactor POS Customer AC submenu showing the available customer account functions including Credit Account Enquiry, Credit Account Payment and Credit Account Withdrawal.

Customer Account - Customer AC Submenu - the Customer AC submenu provides access to the credit account management functions.

17.1.1 Credit Account Enquiry​

The Credit Account Enquiry function enables operators to view the account balance of a customer's credit account.

This function prompts the operator to insert, swipe or scan the customer's card to access their account information.

Once the card is read, the account balance enquiry results are displayed on screen for the operator to view.

The operator can then press OK when finished, or choose to print a copy of the account balance enquiry results for their records.

This functionality provides a convenient way for operators to quickly access and view a customer's credit account balance.

Path: Customer AC > Credit Account Enquiry

Credit Account Enquiry Procedure​
  1. From the Sale screen, select Sales from the function menu, then select Customers, then Customer AC.
  2. Select Credit Account Enquiry. The POS displays the card entry screen.
  3. Insert, swipe or scan the customer's card. The POS reads the card and retrieves the account information.
  4. The POS displays the credit account balance enquiry results on screen.
  5. Press OK when finished, or select Print to print a copy of the enquiry results.

Enactor POS Credit Account Enquiry card entry screen prompting the operator to insert, swipe or scan the customer's card to access their credit account information.

Credit Account Enquiry - Card Entry - insert, swipe or scan the customer's card to access their credit account information.

Enactor POS Credit Account Enquiry results screen showing the customer's credit account balance and account details retrieved from the system.

Credit Account Enquiry - Enquiry Results - the credit account balance and account details are displayed. Press OK to dismiss or Print to print a copy.

This completes the Credit Account Enquiry procedure.

17.1.2 Credit Account Payment​

The Credit Account Payment function enables operators to process payments towards a customer's credit account.

This function prompts the operator to insert, swipe or scan the customer's card to access their account information.

Once the card is read, the operator is prompted to enter the customer account payment amount.

After the payment amount is entered, the customer account payment details are added to the basket for processing.

This functionality provides a convenient way for operators to process payments towards a customer's credit account.

Path: Customer AC > Credit Account Payment

Credit Account Payment Procedure​
  1. From the Customer AC submenu, select Credit Account Payment. The POS displays the card entry screen.
  2. Insert, swipe or scan the customer's card. The POS reads the card and retrieves the account information.
  3. The POS prompts the operator to enter the payment amount. Enter the amount and confirm.
  4. The payment details are added to the basket. Proceed to tender to complete the transaction.
  5. The POS processes the payment. A receipt slip and transaction receipt are printed.

Enactor POS Credit Account Payment card entry screen prompting the operator to insert, swipe or scan the customer's card to access their credit account.

Credit Account Payment - Card Entry - insert, swipe or scan the customer's card to identify the credit account for the payment.

Enactor POS Credit Account Payment amount entry screen showing a numeric keypad for the operator to enter the payment amount to be applied to the customer's credit account.

Credit Account Payment - Amount Entry - enter the payment amount to be applied to the customer's credit account.

Enactor POS Sale screen showing the credit account payment item added to the basket as a line item, ready for tendering.

Credit Account Payment - Payment in Basket - the credit account payment item is added to the basket. Proceed to tender to complete the transaction.

Enactor POS credit account payment receipt slip printout showing a narrow printed slip confirming the payment details applied to the customer's credit account.

Credit Account Payment - Payment Receipt Slip - the payment receipt slip is printed confirming the credit account payment details.

Enactor POS transaction receipt printout for the credit account payment showing the payment as a purchased item on the printed receipt slip.

Credit Account Payment - Transaction Receipt - the transaction receipt is printed showing the credit account payment.

This completes the Credit Account Payment procedure.

17.1.3 Credit Account Withdrawal​

The Credit Account Withdrawal function enables operators to process withdrawals from a customer's credit account.

This function prompts the operator to insert, swipe or scan the customer's card to access their account information.

Once the card is read, the operator is prompted to enter the customer account withdrawal amount.

After the withdrawal amount is entered, a refund is initiated and the funds are withdrawn from the customer's credit account.

This functionality provides a convenient way for operators to process withdrawals from a customer's credit account.

Path: Customer AC > Credit Account Withdrawal

Credit Account Withdrawal Procedure​
  1. From the Customer AC submenu, select Credit Account Withdrawal. The POS displays the card entry screen.
  2. Insert, swipe or scan the customer's card. The POS reads the card and retrieves the account information.
  3. The POS prompts the operator to enter the withdrawal amount. Enter the amount and confirm.
  4. The POS initiates a refund and the withdrawal details are displayed in the basket.
  5. Confirm to complete the transaction. A receipt slip and transaction receipt are printed.

Enactor POS Credit Account Withdrawal card entry screen prompting the operator to insert, swipe or scan the customer's card to access their credit account for the withdrawal.

Credit Account Withdrawal - Card Entry - insert, swipe or scan the customer's card to identify the credit account for the withdrawal.

Enactor POS Credit Account Withdrawal amount entry screen showing a numeric keypad for the operator to enter the withdrawal amount to be processed from the customer's credit account.

Credit Account Withdrawal - Amount Entry - enter the withdrawal amount to be processed from the customer's credit account.

Enactor POS Sale screen showing the credit account withdrawal refund item in the basket, ready for confirmation to complete the withdrawal transaction.

Credit Account Withdrawal - Withdrawal in Basket - the credit account withdrawal is shown in the basket. Confirm to complete the withdrawal and process the refund.

Enactor POS credit account withdrawal receipt slip printout showing a narrow printed slip confirming the withdrawal details and refund amount from the customer's credit account.

Credit Account Withdrawal - Withdrawal Receipt Slip - the withdrawal receipt slip is printed confirming the credit account withdrawal and refund amount.

This completes the Credit Account Withdrawal procedure.

17.2 Customer Deposits​

The Customer Deposits folder contains functions that enable operators to manage customer deposits, including enquiring on deposit account balances, recording new deposits and processing withdrawals.

Path: Customers > Customer Deposits

Enactor POS Customer Deposits submenu showing the available deposit account functions including Deposit Account Enquiry, Deposit Account Payment and Deposit Account Withdrawal.

Customer Deposits - Customer Deposits Submenu - the Customer Deposits submenu provides access to the deposit account management functions.

17.2.1 Deposit Account Enquiry​

The Deposit Account Enquiry function enables operators to view the account balance of a customer's deposit account.

This function prompts the operator to insert, swipe or scan the customer's card to access their account information.

Once the card is read, the account balance enquiry results are displayed on screen for the operator to view.

The operator can then press OK when finished, or choose to print a copy of the account balance enquiry results for their records.

This functionality provides a convenient way for operators to quickly access and view a customer's deposit account balance.

Path: Customer Deposits > Deposit Account Enquiry

Deposit Account Enquiry Procedure​
  1. From the Customer Deposits submenu, select Deposit Account Enquiry. The POS displays the card entry screen.
  2. Insert, swipe or scan the customer's card. The POS reads the card and retrieves the account information.
  3. The POS displays the deposit account balance enquiry results on screen.
  4. Press OK when finished, or select Print to print a copy of the enquiry results.

Enactor POS Deposit Account Enquiry card entry screen prompting the operator to insert, swipe or scan the customer's card to access their deposit account information.

Deposit Account Enquiry - Card Entry - insert, swipe or scan the customer's card to access their deposit account information.

Enactor POS Deposit Account Enquiry results screen showing the customer's deposit account balance and account details retrieved from the system.

Deposit Account Enquiry - Enquiry Results - the deposit account balance and account details are displayed. Press OK to dismiss or Print to print a copy.

This completes the Deposit Account Enquiry procedure.

17.2.2 Deposit Account Payment​

The Deposit Account Payment function enables operators to process payments towards a customer's deposit account.

This function prompts the operator to insert, swipe or scan the customer's card to access their account information.

Once the card is read, the operator is prompted to enter the customer account payment amount.

After the payment amount is entered, the customer account payment details are added to the basket for processing.

Path: Customer Deposits > Deposit Account Payment

Deposit Account Payment Procedure​
  1. From the Customer Deposits submenu, select Deposit Account Payment. The POS displays the card entry screen.
  2. Insert, swipe or scan the customer's card. The POS reads the card and retrieves the account information.
  3. The POS prompts the operator to enter the payment amount. Enter the amount and confirm.
  4. The payment details are added to the basket. Proceed to tender to complete the transaction.
  5. The POS processes the payment. A receipt slip and transaction receipt are printed.

Enactor POS Deposit Account Payment card entry screen prompting the operator to insert, swipe or scan the customer's card to access their deposit account for the payment.

Deposit Account Payment - Card Entry - insert, swipe or scan the customer's card to identify the deposit account for the payment.

Enactor POS Deposit Account Payment amount entry screen showing a numeric keypad for the operator to enter the payment amount to be applied to the customer's deposit account.

Deposit Account Payment - Amount Entry - enter the payment amount to be applied to the customer's deposit account.

Enactor POS Sale screen showing the deposit account payment item added to the basket as a line item, ready for tendering.

Deposit Account Payment - Payment in Basket - the deposit account payment item is added to the basket. Proceed to tender to complete the transaction.

Enactor POS deposit account payment receipt slip printout showing a narrow printed slip confirming the payment details applied to the customer's deposit account.

Deposit Account Payment - Payment Receipt Slip - the payment receipt slip is printed confirming the deposit account payment details.

Enactor POS transaction receipt printout for the deposit account payment showing the payment as an item on the printed receipt slip.

Deposit Account Payment - Transaction Receipt - the transaction receipt is printed showing the deposit account payment.

This completes the Deposit Account Payment procedure.

17.2.3 Deposit Account Withdrawal​

The Deposit Account Withdrawal function enables operators to process withdrawals from a customer's deposit account.

This function prompts the operator to insert, swipe or scan the customer's card to access their account information.

Once the card is read, the operator is prompted to enter the customer account withdrawal amount.

After the withdrawal amount is entered, a refund is initiated and the funds are withdrawn from the customer's deposit account.

This functionality provides a convenient way for operators to process withdrawals from a customer's deposit account.

Path: Customer Deposits > Deposit Account Withdrawal

Deposit Account Withdrawal Procedure​
  1. From the Customer Deposits submenu, select Deposit Account Withdrawal. The POS displays the card entry screen.
  2. Insert, swipe or scan the customer's card. The POS reads the card and retrieves the account information.
  3. The POS prompts the operator to enter the withdrawal amount. Enter the amount and confirm.
  4. The POS initiates a refund and the withdrawal details are displayed in the basket.
  5. Confirm to complete the transaction. A receipt slip and transaction receipt are printed.

Enactor POS Deposit Account Withdrawal card entry screen prompting the operator to insert, swipe or scan the customer's card to access their deposit account for the withdrawal.

Deposit Account Withdrawal - Card Entry - insert, swipe or scan the customer's card to identify the deposit account for the withdrawal.

Enactor POS Deposit Account Withdrawal amount entry screen showing a numeric keypad for the operator to enter the withdrawal amount to be processed from the customer's deposit account.

Deposit Account Withdrawal - Amount Entry - enter the withdrawal amount to be processed from the customer's deposit account.

Enactor POS Sale screen showing the deposit account withdrawal refund item in the basket, ready for confirmation to complete the withdrawal transaction.

Deposit Account Withdrawal - Withdrawal in Basket - the deposit account withdrawal is shown in the basket. Confirm to complete the withdrawal and process the refund.

Enactor POS deposit account withdrawal receipt slip printout showing a narrow printed slip confirming the withdrawal details and refund amount from the customer's deposit account.

Deposit Account Withdrawal - Withdrawal Receipt Slip - the withdrawal receipt slip is printed confirming the deposit account withdrawal and refund amount.

Enactor POS transaction receipt printout for the deposit account withdrawal showing the refund item on the printed receipt slip.

Deposit Account Withdrawal - Transaction Receipt - the transaction receipt is printed showing the deposit account withdrawal refund.

This completes the Deposit Account Withdrawal procedure.

17.3 Capture Address​

The Capture Address function enables operators to capture and store customer address information for use in transactions and record keeping.

This function prompts the operator to enter the customer details or select one of the search options to find an existing customer.

Once the customer is selected or their details are entered, the operator can enter the customer's address, telephone numbers and email address.

After the information is entered, the customer details are displayed in the basket and included in the transaction receipt.

This functionality provides a convenient way for operators to capture and store customer address information on a receipt.

Path: Customers > Capture Address

Capture Address Procedure​

  1. From the Sale screen, select Sales from the function menu, then select Customers, then Capture Address.
  2. The POS displays the customer search screen. Enter the customer details or use one of the available search options to find an existing customer.
  3. Select the customer from the search results, or enter new customer details as required.
  4. The POS prompts the operator to enter the customer's address details. Enter the address, telephone numbers and email address and confirm.
  5. The customer details are added to the basket. Proceed to tender to complete the transaction.

Enactor POS Capture Address customer search screen showing search fields for the operator to enter customer details or search for an existing customer record.

Capture Address - Customer Search - enter customer details or use the available search options to find an existing customer record.

Enactor POS Capture Address customer details entry screen showing fields for the operator to enter or confirm the customer's personal details.

Capture Address - Customer Details - enter or confirm the customer's personal details before proceeding to the address entry.

Enactor POS Capture Address address entry screen showing fields for the operator to enter the customer's address, telephone numbers and email address.

Capture Address - Address Entry - enter the customer's address, telephone numbers and email address.

Enactor POS Sale screen showing the captured customer address details displayed as an item in the basket, confirming the address has been added to the transaction.

Capture Address - Address in Basket - the customer address details are added to the basket. The address will be included in the transaction receipt.

This completes the Capture Address procedure.

18. Loyalty​

The Loyalty folder contains several functions related to managing customer loyalty programmes and rewards:

  • Capture Loyalty
  • Loyalty Account Enquiry
  • Issue Loyalty Card
  • Add Loyalty Points

Path: Enactor POS > Sale > Sales > Loyalty

Enactor POS Loyalty submenu showing the available loyalty management functions including Capture Loyalty, Loyalty Account Enquiry, Issue Loyalty Card and Add Loyalty Points.

Loyalty - Loyalty Submenu - the Loyalty submenu provides access to all loyalty management functions.

18.1 Capture Loyalty​

The Capture Loyalty function enables operators to capture and store customer loyalty information for use in transactions and record keeping.

This function prompts the operator to enter the customer's loyalty card number to access their loyalty account information.

Once the card number is entered, the operator is presented with the customer's loyalty account details for confirmation. The operator can press OK to confirm or Cancel to return.

After the loyalty account details are confirmed, they are added to the basket for use in the current transaction.

Path: Loyalty > Capture Loyalty

Capture Loyalty Procedure​

  1. From the Sale screen, select Sales from the function menu, then select Loyalty, then Capture Loyalty.
  2. The POS displays the loyalty card number entry screen. Enter the customer's loyalty card number or swipe the loyalty card and confirm.
  3. The POS retrieves and displays the customer's loyalty account details for confirmation.
  4. Press OK to confirm. The loyalty account details are added to the basket for use in the current transaction.

Enactor POS Capture Loyalty card number entry screen showing a field for the operator to enter or swipe the customer's loyalty card number.

Capture Loyalty - Card Number Entry - enter the customer's loyalty card number or swipe the loyalty card to access the loyalty account.

Enactor POS Capture Loyalty account details confirmation screen showing the customer's loyalty account information for the operator to review and confirm.

Capture Loyalty - Account Details Confirmation - review the customer's loyalty account details and press OK to confirm.

Enactor POS Sale screen showing the captured loyalty account details added to the basket, confirming that the loyalty account has been linked to the current transaction.

Capture Loyalty - Loyalty in Basket - the customer's loyalty account is added to the basket and linked to the current transaction.

This completes the Capture Loyalty procedure.

18.2 Loyalty Account Enquiry​

The Loyalty Account Enquiry function enables operators to view the account balance and transaction history of a customer's loyalty account.

This function prompts the operator to enter the customer's loyalty card number to access their loyalty account information.

Once the card number is entered, the customer's loyalty account is displayed on screen for the operator to view.

The operator can see details such as the customer's loyalty tier, account balance and account status.

This functionality provides a convenient way for operators to quickly access and view a customer's loyalty account information.

Path: Loyalty > Loyalty Account Enquiry

Loyalty Account Enquiry Procedure​

  1. From the Loyalty submenu, select Loyalty Account Enquiry. The POS displays the loyalty card number entry screen.
  2. Enter the customer's loyalty card number or swipe the loyalty card and confirm.
  3. The POS retrieves and displays the customer's loyalty account details on screen, including loyalty tier, account balance and account status.
  4. Press OK when finished to return to the Sale screen.

Enactor POS Loyalty Account Enquiry card number entry screen prompting the operator to enter or swipe the customer's loyalty card number to access their loyalty account.

Loyalty Account Enquiry - Card Number Entry - enter the customer's loyalty card number or swipe the loyalty card to access the loyalty account.

Enactor POS Loyalty Account Enquiry results screen showing the customer's loyalty account details including loyalty tier, account balance and account status.

Loyalty Account Enquiry - Enquiry Results - the loyalty account details are displayed, including loyalty tier, account balance and account status.

This completes the Loyalty Account Enquiry procedure.

18.3 Issue Loyalty Card​

The Issue Loyalty Card function enables operators to issue new loyalty cards to customers, including assigning a unique card number and linking the card to the customer's account.

This function prompts the operator to insert, swipe or scan the new loyalty card to assign it a unique card number.

Once the card is read, the operator is prompted to enter the customer's details, such as their full name, title, sex and date of birth.

The operator can then enter and confirm the customer's address, telephone numbers and email address.

The operator can also select the appropriate loyalty scheme and tier for the customer.

After all the information is entered and confirmed, the loyalty account details are added to the basket for processing.

Path: Loyalty > Issue Loyalty Card

Issue Loyalty Card Procedure​

  1. From the Loyalty submenu, select Issue Loyalty Card. The POS displays the card entry screen.
  2. Insert, swipe or scan the new loyalty card. The POS reads the card and assigns it a unique card number.
  3. The POS prompts the operator to enter the customer's personal details. Enter the customer's full name, title, sex and date of birth and confirm.
  4. Enter and confirm the customer's address details, including street address, telephone numbers and email address.
  5. Select the appropriate loyalty scheme and tier for the customer and confirm.
  6. The POS displays a summary of the new loyalty account details. Confirm to add the loyalty account to the basket.
  7. Proceed to tender or complete the transaction as required. A receipt is printed confirming the new loyalty card.

Enactor POS Issue Loyalty Card screen prompting the operator to insert, swipe or scan the new loyalty card to assign it a unique card number.

Issue Loyalty Card - Card Entry - insert, swipe or scan the new loyalty card to assign it a unique card number.

Enactor POS Issue Loyalty Card customer personal details entry screen showing fields for the operator to enter the customer's full name, title, sex and date of birth.

Issue Loyalty Card - Customer Details Entry - enter the customer's full name, title, sex and date of birth.

Enactor POS Issue Loyalty Card address entry screen showing fields for the operator to enter the customer's postal address for the new loyalty account.

Issue Loyalty Card - Address Entry - enter the customer's postal address for the new loyalty account.

Enactor POS Issue Loyalty Card contact details entry screen showing fields for the operator to enter the customer's telephone numbers and email address.

Issue Loyalty Card - Contact Details Entry - enter the customer's telephone numbers and email address.

Enactor POS Issue Loyalty Card loyalty scheme and tier selection screen showing the available loyalty schemes and tiers for the operator to select the appropriate option for the customer.

Issue Loyalty Card - Loyalty Scheme and Tier Selection - select the appropriate loyalty scheme and tier for the customer.

Enactor POS Issue Loyalty Card account summary confirmation screen showing the new loyalty account details entered by the operator for review and confirmation before adding to the basket.

Issue Loyalty Card - Account Summary Confirmation - review the new loyalty account details and confirm to add the loyalty account to the basket.

Enactor POS loyalty card issue receipt slip printout showing a narrow printed slip confirming the new loyalty card details issued to the customer.

Issue Loyalty Card - Loyalty Card Receipt Slip - the loyalty card receipt slip is printed confirming the new loyalty card issue and account details.

This completes the Issue Loyalty Card procedure.

18.4 Add Loyalty Points​

The Add Loyalty Points function enables operators to add loyalty points to a customer's account.

With a loyalty account added to the basket, the operator can use the Add Loyalty Points function to add loyalty points to the customer's account.

Once the points are added, they will be reflected in the customer's loyalty account balance and can be used towards future rewards or discounts.

Path: Loyalty > Add Loyalty Points

Add Loyalty Points Procedure​

  1. Ensure a customer loyalty account has been added to the basket using the Capture Loyalty function (see section 18.1).
  2. From the Loyalty submenu, select Add Loyalty Points.
  3. The POS displays the loyalty points entry screen. Enter the number of points to be added to the customer's account and confirm.
  4. The POS adds the points to the customer's loyalty account. The updated loyalty account balance is displayed.
  5. The added points will be reflected in the customer's loyalty account and can be used towards future rewards or discounts.

Enactor POS Add Loyalty Points screen showing the loyalty points entry field for the operator to enter the number of points to be added to the customer's loyalty account.

Add Loyalty Points - Points Entry - enter the number of points to be added to the customer's loyalty account.

This completes the Add Loyalty Points procedure.