How To Navigate POS Cash Management & Admin

Introduction

This guide is part of the POS Functionality series, which documents the standard behaviour of the Enactor Point of Sale (POS) in Standard Configuration (SC) for Version 2.7.747.RC2.

The Enactor POS provides a range of functions for managing cash drawers, terminal and safe cash, user accounts and passwords, and administrative operations. These functions are accessible from the Management and Admin menus on the POS.

The purpose of this guide is to demonstrate the steps to perform the following functions on the Enactor POS:

• No Sale - opening the cash drawer without making a sale by selecting a reason code
• Exit - quitting the POS application
• Users - viewing, editing, copying or removing user accounts and managing roles, security settings, access times and email information
• Change Your Password - changing your own user password by entering and confirming a new password
• Change User Password - changing another user's password (requires sufficient privileges)
• Float - managing the cash float in the terminal
• Pickup - transferring tenders from the POS to the safe
• Income (Terminal) - collecting money from outside the store that is not from a sale
• Expense - tracking petty cash expense movements from the POS
• Spot Check (Terminal) - counting a selected tender and comparing it to the expected amount without saving the count
• Cashup and Closing Float - making a formal declaration of how much money is in the till, saving the count as the new expected value
• History (Terminal) - viewing and printing terminal cash management sessions
• Blind Spot Check - counting a selected tender without showing the expected amount or any discrepancy
• Outlay - recording and managing expenses and pay-outs from the cash drawer
• Outlay Return - managing the return of expenses and pay-outs from the cash drawer
• Currency Purchase - adding money to the store's safe from the bank
• Spot Check (Safe) - counting a selected safe tender and comparing it to the expected amount without saving the count
• Cashup (Safe) - counting the money in the store's safe and closing the session
• Banking - counting money for removal from the safe for bank collection
• Income (Safe) - tracking petty cash income movements from the store's safe
• History (Safe) - viewing and managing past safe cash management sessions
• Financial - accessing Terminal Cash Management and Safe Cash Management from the Admin menu
• Daily Operations - running Day Start, Day End, Store Day Start, Store Day End and Estate Manager functions
• Maintenance (Admin) - accessing user maintenance and password functions from the Admin menu
• Background Services - viewing and managing background services running on the POS
• Update Indexes - updating Lucene indexes from the System Admin menu

info

This guide covers the POS as experienced by the operator at the till. It does not cover Estate Manager configuration. All screens shown are POS terminal screens.

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Overview

This guide covers the following sections:

1. No Sale - Opening the cash drawer without making a sale by selecting a reason code from the No Sale reasons list. A receipt is printed on completion.
2. Exit - Quitting the POS application using the Exit function from the Management menu.
3. Users - Managing user accounts by viewing, editing, copying or removing users and administering roles, security settings, access times and email information.
4. Change Your Password - Changing your own user password by entering and confirming a new password from the Maintenance menu.
5. Change User Password - Changing another user's password by selecting the user and entering and confirming a new password (requires sufficient privileges).
6. Float - Managing the cash float in the terminal by selecting the float tender and entering the value.
7. Pickup - Transferring tenders from the POS to the safe by entering the amount for the selected tender.
8. Income (Terminal) - Collecting money from outside the store that is not from a sale by selecting an income reason and entering the amount.
9. Expense - Tracking petty cash expense movements by selecting an expense reason and entering the amount.
10. Spot Check (Terminal) - Counting a selected tender in the till and comparing it to the expected amount, with any discrepancy shown on screen. The count is not saved as the new expected value.
11. Cashup and Closing Float - Making a formal declaration of how much money is in the till, saving the count as the new expected value and setting the float to the counted value.
12. History (Terminal) - Viewing and printing terminal cash management sessions by selecting a session from the list.
13. Blind Spot Check - Counting a selected tender in the till without displaying the expected amount or any discrepancy.
14. Outlay - Recording and managing expenses and pay-outs from the cash drawer by entering the amount, notes and a reference user.
15. Outlay Return - Managing the return of expenses and pay-outs by selecting an outlay, adding expense and change values, and completing the return.
16. Currency Purchase - Adding money to the store's safe from the bank by entering the tender amount.
17. Spot Check (Safe) - Counting a selected tender in the safe and comparing it to the expected amount without saving the count as the new expected value.
18. Cashup (Safe) - Counting the money in the store's safe, closing the current session and opening a new session.
19. Banking - Counting money for removal from the safe for bank collection, with banking slip and bag details captured.
20. Income (Safe) - Tracking petty cash income movements from the store's safe by selecting a reason and entering the amount.
21. History (Safe) - Viewing and managing past safe cash management sessions by selecting a session and choosing an operation to view or correct.
22. Financial - Accessing Terminal Cash Management and Safe Cash Management functions from the Admin menu's Financial folder.
23. Daily Operations - Running Day Start, Day End, Store Day Start, Store Day End and Estate Manager functions from the Admin menu's Daily Operations folder.
24. Maintenance (Admin) - Accessing User Maintenance, Change Your Password and Change User Password from the Admin menu's Maintenance folder.
25. Background Services - Viewing a list of background services and stopping, pausing, resuming or starting a service depending on its current status.
26. Update Indexes - Updating Lucene indexes from the System Admin folder.

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23. No Sale

The No Sale function enables operators to open the cash drawer without making a sale.

This function prompts the operator to select a reason code for opening the cash drawer.

Once the reason code is selected and confirmed, the cash drawer is opened, and a receipt is printed.

This functionality provides a convenient way for operators to open the cash drawer for reasons other than making a sale, while also keeping a record of the reason for opening the cash drawer.

Path: Enactor POS > Sale > Management > No Sale

The following No Sale reasons are available in Standard Configuration:

Reason ID	Reason Name	Description
NS-01	Incorrect change given	Indicates the operator is opening the drawer to amend the change given to the customer.
NS-02	Add vouchers to drawer	Indicates the operator is opening the drawer to add vouchers.
NS-03	Incorrect change given - witness capture	Indicates the operator is opening the drawer to amend the change given to the customer. Requires sign-on details for a witness (current user cannot be a witness).

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No Sale Procedure

1. From the Sale screen, select Management from the function menu, then select No Sale.
2. The POS displays the No Sale reason selection screen. Select the appropriate reason for opening the cash drawer.
3. Confirm the selected reason. The POS opens the cash drawer and prints a No Sale receipt.

No Sale - Reason Selection - select the reason for opening the cash drawer without a sale.

No Sale - Confirmation - confirm the selected reason to open the cash drawer.

No Sale - Receipt - a No Sale receipt is printed recording the reason for opening the cash drawer.

This completes the No Sale procedure.

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24. Exit

The Exit function enables operators to quit the POS application.

Once this function is pressed, the POS application will close.

This functionality provides a convenient way for operators to exit the POS application when they are finished using it.

Path: Enactor POS > Sale > Management > Exit

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Exit Procedure

1. From the Sale screen, select Management from the function menu, then select Exit.
2. The POS application closes.

Exit - Management Menu - select Exit from the Management menu to quit the POS application.

This completes the Exit procedure.

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25. User Maintenance

The User Maintenance folder enables operators to manage user accounts and passwords.

It contains functions that provide a way for operators to add, remove or edit user accounts and change user passwords.

It helps ensure that only authorised users have access to the POS system and that user accounts are kept up-to-date and secure.

Path: Enactor POS > Sale > Management > Admin > Maintenance

User Maintenance - Maintenance Menu - the Maintenance menu provides access to user account and password management functions.

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25.1 Users

The User Maintenance function enables operators to manage user accounts and their details.

This function prompts the operator to select a user, whose details can then be viewed on screen.

Operators can amend user details, add roles, set security settings, check access times and view email information.

They can also edit, copy or remove users.

Path: Maintenance > User Maintenance

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Users Procedure

1. From the Sale screen, select Management from the function menu, then select Admin, then Maintenance, then User Maintenance.
2. The POS displays the user list. Select the user whose account you want to manage.
3. The POS displays the user's details. Review the details shown on screen.
4. Use the available options to amend user details, add roles, set security settings, check access times, view email information, or edit, copy or remove the user as required.

Users - User List - select a user from the list to view and manage their account details.

Users - User Details - the user's account details are displayed with options to amend, copy or remove the account.

Users - Roles - view and manage the roles assigned to the selected user account.

Users - Security Settings - view and manage the security settings for the selected user account.

This completes the Users procedure.

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25.2 Change Your Password

The Change Your Password function enables operators to change their user password.

This function prompts the operator to enter a new password and press OK.

The operator is then asked to re-enter the new password and confirm it.

Once the new password is confirmed, the POS will display a confirmation message stating that the password has been successfully changed.

This functionality provides a convenient way for operators to change their user password and ensure that their account remains secure.

Path: Maintenance > Change Your Password

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Change Your Password Procedure

1. From the Sale screen, select Management from the function menu, then select Admin, then Maintenance, then Change Your Password.
2. The POS prompts you to enter a new password. Enter the new password and press OK.
3. The POS prompts you to re-enter the new password. Re-enter the password to confirm and press OK.
4. The POS displays a confirmation message stating that the password has been successfully changed.

Change Your Password - New Password Entry - enter the new password and press OK to proceed.

Change Your Password - Confirm Password - re-enter the new password to confirm and press OK.

Change Your Password - Success - the POS confirms that the password has been successfully changed.

This completes the Change Your Password procedure.

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25.3 Change User Password

The Change User Password function enables operators to change the password of other users.

This function is like the Change Your Password function but allows operators with the appropriate privileges to change the password of other users.

This function prompts the operator to select a user from the list or to enter their user ID.

They are then required to enter a new password and press OK.

The operator is then asked to re-enter the new password and confirm it.

Once the new password is confirmed, the POS will display a confirmation message stating that the password has been successfully changed.

Path: Maintenance > Change User Password

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Change User Password Procedure

1. From the Sale screen, select Management from the function menu, then select Admin, then Maintenance, then Change User Password.
2. The POS displays the user list. Select the user whose password you want to change, or enter the user ID directly.
3. The POS prompts you to enter a new password for the selected user. Enter the new password and press OK.
4. The POS prompts you to re-enter the new password. Re-enter the password to confirm and press OK.
5. The POS displays a confirmation message stating that the password has been successfully changed.

Change User Password - User Selection - select the user whose password is to be changed from the list.

Change User Password - New Password Entry - enter the new password for the selected user and press OK.

Change User Password - Confirm Password - re-enter the new password to confirm and press OK.

Change User Password - Success - the POS confirms that the selected user's password has been successfully changed.

This completes the Change User Password procedure.

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26. Terminal Cash Management

The Terminal Cash Management menu enables operators to manage terminal cash management functions:

• Float
• Pickup
• Income
• Expense
• Spot Check
• Cashup and Closing Float
• History
• Blind Spot Check
• Outlay
• Outlay Return

Path: Enactor POS > Sale > Management > Terminal Cash Management

Terminal Cash Management - Menu - the Terminal Cash Management menu provides access to all terminal cash management functions.

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26.1 Float

The Float function enables operators to manage the cash float in their terminal.

Only cash has been configured as a float tender on the POS and it will be automatically highlighted when accessing this function.

Within the Float tender screen, the user can void the current function, add notes, select a tender and enter a value.

The user should only select the complete option when all values have been entered.

This functionality provides a way for operators to manage the cash float in their terminal and ensure that it is accurately recorded and maintained.

Path: Terminal Cash Management > Float

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Float Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then Float.
2. The POS displays the Float tender screen with cash highlighted as the float tender. Enter the float value for the cash tender and press OK.
3. Review the entered value. Add notes if required. Select Complete to finalise the float.

Float - Tender Screen - enter the float value for the cash tender and press OK to confirm.

Float - Completion - review the float value and select Complete to finalise.

This completes the Float procedure.

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26.2 Pickup

The Pickup function enables operators to transfer tenders from the POS to the safe.

This function requires operators to enter the amount for the tenders they want to transfer.

The entered total value will be displayed against each tender and the operator can press complete to finalise the transfer.

On completion, a receipt slip will be printed.

This functionality provides a way for operators to transfer tenders from the POS to the safe and keep a record of the transfer.

Path: Terminal Cash Management > Pickup

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Pickup Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then Pickup.
2. The POS displays the Pickup screen. Select the tender and enter the amount to transfer. Press OK to confirm the value.
3. The entered value is displayed against the tender. Select Complete to finalise the transfer.
4. The POS prints a Pickup receipt slip recording the transfer details.

Pickup - Tender Entry - select the tender and enter the amount to transfer to the safe.

Pickup - Receipt - a Pickup receipt slip is printed recording the transfer details.

This completes the Pickup procedure.

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26.3 Income

The Income function enables operators to collect money from outside the store that is not from a sale.

This function prompts operators to select an income reason for this action.

The operator can then enter the amount for the cash tender and press OK.

Once the amount is entered, the operator can select complete to finalise the income.

On completion, a receipt slip is printed indicating the terminal income performed.

Path: Terminal Cash Management > Income

The following income reasons are available in Standard Configuration:

Parent Reason ID	Parent Name	Reason ID	Reason Name	Description
		IN-UK-01	Store Income	Indicates the collection of money that is not from a sale.
IN-UK-P1	Positive Balance Reason Parent ID	IN-UK-02	Positive Balance	Indicates the collection of money from an Outlay Return.

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Income Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then Income.
2. The POS displays the income reason selection screen. Select the appropriate income reason.
3. The POS displays the cash tender entry screen. Enter the amount and press OK.
4. Review the entered amount. Add notes if required. Select Complete to finalise the income.
5. The POS prints a terminal income receipt slip.

Income - Reason Selection - select the income reason from the available options.

Income - Amount Entry - enter the income amount for the cash tender and press OK.

Income - Receipt - a terminal income receipt slip is printed recording the income details.

This completes the Income procedure.

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26.4 Expense

The Expense function enables operators to track petty cash expense movement from the POS.

This function prompts operators to select a reason for the expense.

The cash tender is highlighted, and operators are prompted to enter the amount of the expense and press OK to confirm.

The cash value will show the total amount and additional notes can be added.

Pressing complete will finalise the expense and a receipt slip will be printed.

Path: Terminal Cash Management > Expense

The following expense reasons are available in Standard Configuration:

Parent Reason ID	Parent Reason	Reason ID	Reason Name	Description
		EX-UK-01	Store Expense	Indicates the money is withdrawn to buy items or pay for services related to store maintenance.
		EX-UK-02	Cleaning Materials	Indicates the money is withdrawn to buy cleaning products for the store.
		EX-UK-03	Expenses Advance Out	Indicates the money is withdrawn to perform an Outlay.
EX-UK-P1	Negative Balance Reason Parent ID	EX-UK-04	Negative Balance	Indicates the money is withdrawn to perform an Outlay Return.
EX-UK-P2	Change Reason Parent ID	EX-UK-05	Change	Indicates the money is withdrawn to perform an Outlay Return.
		EX-UK-06	Image Capture Expense	Indicates the money is withdrawn to perform an Outlay Return and a photo of the receipt has been captured. On fixed POS, operators can upload a file through file explorer.

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Expense Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then Expense.
2. The POS displays the expense reason selection screen. Select the appropriate expense reason.
3. The POS highlights the cash tender and prompts you to enter the expense amount. Enter the amount and press OK.
4. The total cash value is shown. Add notes if required. Select Complete to finalise the expense.
5. The POS prints an expense receipt slip.

Expense - Reason Selection - select the expense reason from the available options.

Expense - Amount Entry - enter the expense amount for the cash tender and press OK.

Expense - Receipt - an expense receipt slip is printed recording the expense details.

This completes the Expense procedure.

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26.5 Spot Check

The Spot Check function enables operators to count how much of a selected tender is in the till and compare it to the expected amount.

This function shows the counted amount versus the expected amount and any discrepancy between the two.

It does not save the count as the new expected value.

Operators may run the Spot Check function in the morning to validate the float tender values entered the night before.

The entered total value will be displayed against each tender and the operator can press complete to finalise the count.

On completion, a session summary screen will display any discrepancies within the count.

The operator can press OK to finalise and a receipt slip will be printed.

Path: Terminal Cash Management > Spot Check

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Spot Check Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then Spot Check.
2. The POS displays the Spot Check tender entry screen. Select the tender and enter the counted amount. Press OK.
3. Review the entered value. Select Complete to finalise the count.
4. The POS displays a session summary showing the counted amount, expected amount and any discrepancy. Press OK to confirm.
5. The POS prints a Spot Check receipt slip.

Spot Check - Tender Entry - select the tender and enter the counted amount for the spot check.

Spot Check - Session Summary - the session summary shows the counted amount, expected amount and any discrepancy.

Spot Check - Receipt - a Spot Check receipt slip is printed recording the counted amount, expected amount and any discrepancy.

This completes the Spot Check procedure.

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26.6 Cashup and Closing Float

The Cashup and Closing Float function enables operators to make a formal declaration of how much money is in the till.

This function shows the counted amount versus the expected amount and any discrepancy between the two.

It saves the count as the new expected value and sets the float of the till to the counted value.

The operator is prompted to enter the amount for the float tender and then enter the cashup amount for the tenders and press OK.

The operator can press complete to finalise the cashup and closing float action.

On completion, a receipt slip is printed with details about the tender levels.

Path: Terminal Cash Management > Cashup and Closing Float

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Cashup and Closing Float Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then Cashup and Closing Float.
2. The POS prompts you to enter the float amount. Enter the float value and press OK.
3. The POS prompts you to enter the cashup amount for each tender. Enter the amounts and press OK.
4. Review the entered values. Select Complete to finalise the cashup and closing float.
5. The POS prints a Cashup and Closing Float receipt slip with details about the tender levels.

Cashup and Closing Float - Float Entry - enter the float amount and press OK to proceed.

Cashup and Closing Float - Cashup Entry - enter the cashup amount for each tender and press OK.

Cashup and Closing Float - Receipt - a receipt slip is printed with details about the tender levels and any discrepancies.

This completes the Cashup and Closing Float procedure.

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26.7 History

The History function enables operators to view and print terminal cash management sessions.

This function provides a list of current sessions within the store location and operators can select the session they want to view.

When accessing a session, the summary view will display the type of operation, date, and user who completed the session.

The operator can select view to see the actual count.

On the session summary, operators may also print the terminal cash management session.

Path: Terminal Cash Management > History

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History Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then History.
2. The POS displays a list of terminal cash management sessions. Select the session you want to view.
3. The POS displays the session summary showing the type of operation, date and user. Select View to see the actual count.
4. Review the session details. Select Print to print the session details if required.

History - Session List - select a terminal cash management session from the list to view its details.

History - Session Summary - the session summary shows the operation type, date and user for the selected session.

History - Count View - the actual count data for the selected session is displayed.

History - Receipt - the terminal cash management session details can be printed from the session summary.

This completes the History procedure.

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26.8 Blind Spot Check

The Blind Spot Check function enables operators to count how much of a selected tender is in the till without showing the expected amount or any discrepancy.

This function does not save the count as the new expected value.

This function allows for a quick examination or count of specific tenders in the cash drawer and the money will remain in the cash drawer after the count has been completed.

The operator can select and highlight the tender or tenders to enter the value against and press OK to confirm the value. The highlighted line will move down to the next tender.

The operator can press complete to finalise the Blind Spot Check and a receipt slip will be printed.

Path: Terminal Cash Management > Blind Spot Check

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Blind Spot Check Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then Blind Spot Check.
2. The POS displays the Blind Spot Check tender entry screen without showing the expected amount. Select and highlight the tender, enter the counted value and press OK. The highlighted line moves to the next tender.
3. Repeat for each tender as required. Select Complete to finalise the count.
4. The POS prints a Blind Spot Check receipt slip.

Blind Spot Check - Tender Entry - select the tender and enter the counted value. The expected amount is not shown.

Blind Spot Check - Receipt - a Blind Spot Check receipt slip is printed recording the blind count details.

This completes the Blind Spot Check procedure.

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26.9 Outlay

The Outlay function enables operators to record and manage expenses and pay-outs from the cash drawer.

This function prompts the operator to enter the amount for the tender by pressing OK, and then complete to finalise.

The operator can then enter any notes for the outlay and select a reference user from the list or scan the card of the reference user.

Once complete, a terminal outlay receipt slip is printed.

Path: Terminal Cash Management > Outlay

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Outlay Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then Outlay.
2. The POS displays the Outlay tender entry screen. Enter the amount for the tender and press OK.
3. Select Complete to proceed. Enter any notes for the outlay.
4. Select or scan the reference user from the list.
5. The POS prints a terminal outlay receipt slip.

Outlay - Tender Entry - enter the outlay amount for the tender and press OK.

Outlay - Notes and Reference User - enter any notes and select or scan the reference user.

Outlay - Reference User Selection - select the reference user from the list or scan their card.

Outlay - Receipt - a terminal outlay receipt slip is printed recording the outlay details.

This completes the Outlay procedure.

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26.10 Outlay Return

The Outlay Return function enables operators to manage the return of expenses and pay-outs from the cash drawer.

This function prompts the operator to select an outlay to return and displays an outlay summary on screen.

The operator can then add expenses by selecting a reason for the expense and entering the amount for the tender.

The outlay summary is updated with the added expense value.

The operator can also add received change by selecting a reason for the change and entering the amount for the tender.

The outlay summary is updated with the added change value.

Once completed, if there is no remaining value to be declared, an "Outlay is balanced" message is displayed.

The operator can add any notes regarding the outlay return.

Once complete, a terminal outlay balance receipt slip is printed.

note

Refer to the Expense reasons table for more details about this function's reasons.

Path: Terminal Cash Management > Outlay Return

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Outlay Return Procedure

1. From the Sale screen, select Management from the function menu, then select Terminal Cash Management, then Outlay Return.
2. The POS displays the outlay selection screen. Select the outlay you want to return.
3. The POS displays the outlay summary. Add expenses as required: select the expense reason and enter the amount.
4. The outlay summary is updated. Add received change as required: select the change reason and enter the amount.
5. The outlay summary is updated. When all values are declared, the POS displays an "Outlay is balanced" message if there is no remaining value.
6. Add any notes regarding the outlay return. Select Complete to finalise.
7. The POS prints a terminal outlay balance receipt slip.

Outlay Return - Outlay Selection - select the outlay to return from the list.

Outlay Return - Outlay Summary - the outlay summary is displayed with options to add expenses and received change.

Outlay Return - Expense Reason Selection - select the expense reason for the amount being added to the outlay return.

Outlay Return - Expense Entry - enter the expense amount and press OK.

Outlay Return - Updated Summary - the outlay summary is updated with the added expense value.

Outlay Return - Change Reason Selection - select the change reason for the amount being returned.

Outlay Return - Outlay Balanced - the "Outlay is balanced" message confirms that all values have been declared.

Outlay Return - Notes - add any notes regarding the outlay return before selecting Complete.

Outlay Return - Final Summary - review the outlay return details and select Complete to finalise.

Outlay Return - Completion - the outlay return is finalised.

Outlay Return - Receipt - a terminal outlay balance receipt slip is printed recording the outlay return details.

This completes the Outlay Return procedure.

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27. Safe Cash Management

The Safe Cash Management menu enables operators to manage safe cash management functions:

• Currency Purchase
• Spot Check
• Cashup
• Banking
• Income
• History

Path: Enactor POS > Sale > Management > Safe Cash Management

Safe Cash Management - Menu - the Safe Cash Management menu provides access to all safe cash management functions.

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27.1 Currency Purchase

The Currency Purchase function enables operators to add money to the store's safe from the bank.

This may be used to add change or to replenish the contents of a previously un-audited physical safe.

The function can also be managed through the income functionality within the safe cash management.

Once the process is completed, the money will be added to the safe and a receipt slip will be printed.

This provides a way for operators to manage and replenish the store's cash reserves.

Path: Safe Cash Management > Currency Purchase

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Currency Purchase Procedure

1. From the Sale screen, select Management from the function menu, then select Safe Cash Management, then Currency Purchase.
2. The POS displays the Currency Purchase tender entry screen. Enter the amount for the tender and press OK.
3. Select Complete to finalise the currency purchase.
4. The POS prints a Currency Purchase receipt slip recording that the money has been added to the safe.

Currency Purchase - Tender Entry - enter the amount to add to the safe from the bank and press OK.

Currency Purchase - Receipt - a receipt slip is printed confirming the currency purchase and the money added to the safe.

This completes the Currency Purchase procedure.

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27.2 Spot Check

The Spot Check function enables operators to count how much of a selected tender is in the safe and compare it to the expected amount.

This function shows the counted amount versus the expected amount and any discrepancy between the two.

It does not save the count as the new expected value.

Operators may run the Spot Check function to validate the float tender values present in the safe.

The entered total value will be displayed against each tender and the operator can press complete to finalise the count.

On completion, a session summary screen will display any discrepancies within the count.

The operator can press OK to finalise and a receipt slip will be printed.

Path: Safe Cash Management > Spot Check

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Safe Spot Check Procedure

1. From the Sale screen, select Management from the function menu, then select Safe Cash Management, then Spot Check.
2. The POS displays the Safe Spot Check tender entry screen. Select the tender and enter the counted amount. Press OK.
3. Review the entered value. Select Complete to finalise the count.
4. The POS displays a session summary showing the counted amount, expected amount and any discrepancy. Press OK to confirm.
5. The POS prints a Safe Spot Check receipt slip.

Safe Spot Check - Tender Entry - select the tender and enter the counted amount for the safe spot check.

Safe Spot Check - Session Summary - the session summary shows the counted amount, expected amount and any discrepancy in the safe.

Safe Spot Check - Receipt - a Safe Spot Check receipt slip is printed recording the count details and any discrepancy.

This completes the Safe Spot Check procedure.

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27.3 Cashup

The Cashup function enables operators to count the money in the store's safe.

This is an audited validation between the expected value and the actual count.

The operator is prompted to select the cashup tender and enter the amount.

Once completed, the safe cash session will be closed, and a new session opened.

A receipt slip will be printed with details of the counted amount, expected amount, and any discrepancy between the two.

A history of the audited counts can also be viewed in the safe cash management history.

This provides a way for operators to manage and audit the store's cash reserves.

Path: Safe Cash Management > Cashup

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Safe Cashup Procedure

1. From the Sale screen, select Management from the function menu, then select Safe Cash Management, then Cashup.
2. The POS displays the Safe Cashup tender entry screen. Select the cashup tender and enter the counted amount. Press OK.
3. Select Complete to finalise the cashup. The POS closes the current safe cash session and opens a new session.
4. The POS prints a Safe Cashup receipt slip with details of the counted amount, expected amount and any discrepancy.

Safe Cashup - Tender Entry - select the cashup tender and enter the counted amount.

Safe Cashup - Receipt - a Safe Cashup receipt slip is printed. The current session is closed and a new session is opened.

This completes the Safe Cashup procedure.

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27.4 Banking

The Banking function enables operators to count the money that is to be removed from the store's safe for collection and transfer by a secure handler.

The handler will deposit the finances into a bank or other financial institute.

During the process, banking slip and bag details can be captured.

The operator is prompted to select and enter the amount for the tender, and additional notes can be added.

Once completed, the money banked will no longer show in the audited safe and a safe banking receipt slip will be printed.

This provides a way for operators to manage and transfer the store's cash reserves to a financial institute.

Path: Safe Cash Management > Banking

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Banking Procedure

1. From the Sale screen, select Management from the function menu, then select Safe Cash Management, then Banking.
2. The POS displays the Banking tender entry screen. Select the tender and enter the amount to bank. Press OK.
3. Add any notes and banking slip or bag details as required.
4. Select Complete to finalise the banking. The banked amount is removed from the audited safe.
5. The POS prints a safe banking receipt slip.

Banking - Tender Entry - select the tender and enter the amount to be banked.

Banking - Notes and Slip Details - add notes and banking slip or bag details as required.

Banking - Completion - the banking operation is completed and the amount is removed from the audited safe.

Banking - Receipt - a safe banking receipt slip is printed recording the banking details.

This completes the Banking procedure.

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27.5 Income

The Income function enables operators to track petty cash income movements from the store's safe.

The operator selects the appropriate reason, enters the cash tender value and presses OK.

Within the Income screen, the user can void the current function and add additional notes.

Once the process is completed, a receipt slip will be printed.

note

Refer to the Income reasons table for more details about this function's reasons.

Path: Safe Cash Management > Income

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Safe Income Procedure

1. From the Sale screen, select Management from the function menu, then select Safe Cash Management, then Income.
2. The POS displays the income reason selection screen. Select the appropriate income reason.
3. The POS displays the cash tender entry screen. Enter the income amount and press OK.
4. Add any notes if required. Select Complete to finalise the income.
5. The POS prints a safe income receipt slip.

Safe Income - Reason Selection - select the income reason from the available options.

Safe Income - Amount Entry - enter the income amount for the cash tender and press OK.

Safe Income - Receipt - a safe income receipt slip is printed recording the income details.

This completes the Safe Income procedure.

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27.6 History

The History function enables operators to view and manage past safe cash management sessions.

The operator is prompted to select a safe cash management session and then choose an operation to view or correct.

The session summary of the selected session is displayed on screen and can be printed.

Once the process is completed, a safe finalise receipt slip will be printed.

Path: Safe Cash Management > History

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Safe History Procedure

1. From the Sale screen, select Management from the function menu, then select Safe Cash Management, then History.
2. The POS displays the safe cash management session list. Select the session you want to view.
3. The POS displays the session operations. Choose an operation to view or correct.
4. The POS displays the session summary. Review the details and select Print to print if required.
5. Select Complete to finalise. The POS prints a safe finalise receipt slip.

Safe History - Session List - select a safe cash management session from the list.

Safe History - Operations - choose an operation to view or correct for the selected session.

Safe History - Session Summary - the session summary for the selected operation is displayed.

Safe History - Finalise Receipt - a safe finalise receipt slip is printed on completion.

This completes the Safe History procedure.

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28. Admin

Operators with sufficient privileges can access the Admin menu, which offers the following functions:

• Financial
• Daily Operations
• Maintenance
• System Status
• System Admin

Path: Enactor POS > Sale > Management > Admin

Admin - Menu - the Admin menu provides access to Financial, Daily Operations, Maintenance, System Status and System Admin functions.

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28.1 Financial

Financial functions can be accessed via the Financial folder.

This folder displays the following functions:

• Terminal Cash Management
• Safe Cash Management

Path: Admin > Financial

Financial - Folder - the Financial folder provides access to Terminal Cash Management and Safe Cash Management.

note

Refer to Section 26 - Terminal Cash Management for detailed procedures for terminal cash management functions. Refer to Section 27 - Safe Cash Management for detailed procedures for safe cash management functions.

This completes the Financial section.

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28.2 Daily Operations

Daily Operations functions can be accessed via the Daily Operations folder.

This folder displays the following functions:

• Day Start
• Day End
• Store Day Start
• Store Day End
• Estate Manager

Path: Admin > Daily Operations

Daily Operations - Folder - the Daily Operations folder provides access to day and store start/end functions and Estate Manager.

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28.2.1 Day Start

The Day Start function enables the supervisor or manager to begin trading on the POS system.

This function prompts the operator to confirm if it should be run.

Once confirmed, the POS will move from disallowed sales to allow sales and a "Day start for this terminal completed" message will be displayed.

Path: Daily Operations > Day Start

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Day Start Procedure

1. From the Sale screen, select Management from the function menu, then select Admin, then Daily Operations, then Day Start.
2. The POS prompts you to confirm that Day Start should be run. Confirm to proceed.
3. The POS enables sales and displays a "Day start for this terminal completed" confirmation message.

Day Start - Confirmation - confirm that Day Start should be run to begin trading on the POS.

Day Start - Completion - the "Day start for this terminal completed" message confirms that trading is now enabled.

This completes the Day Start procedure.

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28.2.2 Day End

The Day End function enables the operator to end trading on the POS system.

This function prompts the operator to confirm if it should be run.

Once confirmed, the Cashup and Empty function is initiated, which prompts the operator to enter the cashup amount for all tenders.

Cash up totals will be entered blind, and some tenders will be auto counted.

Additional notes for information purposes can be added to the cash up.

Once completed, a "Day end of this terminal completed" message will be displayed and a "Terminal Cashup and Empty" receipt will be printed, which also includes any discrepancies.

Path: Daily Operations > Day End

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Day End Procedure

1. From the Sale screen, select Management from the function menu, then select Admin, then Daily Operations, then Day End.
2. The POS prompts you to confirm that Day End should be run. Confirm to proceed.
3. The Cashup and Empty function is initiated. Enter the cashup amount for each tender blind (the expected amount is not shown). Some tenders will be auto counted.
4. Add any notes for information purposes if required.
5. Select Complete to finalise. The POS displays a "Day end of this terminal completed" message and prints a "Terminal Cashup and Empty" receipt including any discrepancies.

Day End - Confirmation - confirm that Day End should be run to end trading and initiate the Cashup and Empty function.

Day End - Cashup Entry - enter the cashup amount for each tender blind as part of the Day End process.

Day End - Completion - the "Day end of this terminal completed" message confirms that the Day End process is finished.

Day End - Receipt - a Terminal Cashup and Empty receipt is printed showing the cashup totals and any discrepancies.

This completes the Day End procedure.

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28.2.3 Store Day Start

The Store Day Start function enables the operator to initiate the start of the store's trading day.

This function prompts the operator to confirm if it should be run.

Once completed, a "Store day start has been started successfully" message will be displayed.

Path: Daily Operations > Store Day Start

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Store Day Start Procedure

1. From the Sale screen, select Management from the function menu, then select Admin, then Daily Operations, then Store Day Start.
2. The POS prompts you to confirm that Store Day Start should be run. Confirm to proceed.
3. The POS displays a "Store day start has been started successfully" message.

Store Day Start - Confirmation - confirm that Store Day Start should be run to initiate the store's trading day.

Store Day Start - Completion - the "Store day start has been started successfully" message confirms the store's trading day is initiated.

This completes the Store Day Start procedure.

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28.2.4 Store Day End

The Store Day End function enables the operator to end the store's trading day.

This function prompts the operator to confirm if it should be run.

Once completed, a "Store day end has been started successfully" message will be displayed.

Path: Daily Operations > Store Day End

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Store Day End Procedure

1. From the Sale screen, select Management from the function menu, then select Admin, then Daily Operations, then Store Day End.
2. The POS prompts you to confirm that Store Day End should be run. Confirm to proceed.
3. The POS displays a "Store day end has been started successfully" message.

Store Day End - Confirmation - confirm that Store Day End should be run to end the store's trading day.

This completes the Store Day End procedure.

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28.2.5 Estate Manager

The Estate Manager function opens a web browser where operators can navigate the Estate Manager.

Path: Daily Operations > Estate Manager

note

Selecting Estate Manager opens the Enactor Estate Manager in a web browser. Refer to the Estate Manager documentation for details of the available functions.

This completes the Estate Manager section.

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28.3 Maintenance

Maintenance functions can be accessed via the Maintenance folder.

This folder displays the following functions:

• User Maintenance
• Change Your Password
• Change User Password

Path: Admin > Maintenance

Maintenance - Folder - the Maintenance folder provides access to user account and password management functions.

note

Refer to Section 25.1 - Users for detailed procedures for user maintenance. Refer to Section 25.2 - Change Your Password and Section 25.3 - Change User Password for password management procedures.

This completes the Maintenance section.

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28.4 System Status

System Status functions can be accessed via the System Status folder.

This folder displays the following functions:

• Background Services

Path: Admin > System Status

System Status - Folder - the System Status folder provides access to the Background Services function.

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28.4.1 Background Services

The Background Services function enables operators to manage a list of background services.

This function displays a list of services and allows the operator to stop, pause, resume or start a service depending on its current status.

For example, a service with a "Running" status can be stopped or paused, while a service with a "Paused" status can be resumed and a service with a "Stopped" status can be started.

This provides a way for operators to manage and control the store's background services.

Path: System Status > Background Services

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Background Services Procedure

1. From the Sale screen, select Management from the function menu, then select Admin, then System Status, then Background Services.
2. The POS displays the list of background services and their current status.
3. Select the service you want to manage. The available actions depend on the service's current status:
   • Running - the service can be stopped or paused.
   • Paused - the service can be resumed.
   • Stopped - the service can be started.
4. Select the required action to manage the service.

Background Services - Service List - the list of background services and their current status is displayed.

Background Services - Service Management - the available actions for the selected service depend on its current status.

Background Services - Updated Status - the service list is updated to reflect the action applied to the selected service.

This completes the Background Services procedure.

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28.5 System Admin

System Admin functions can be accessed via the System Admin folder.

This folder displays the following functions:

• Update Indexes
• Reload Configuration

Path: Admin > System Admin

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28.5.1 Update Indexes

The Update Indexes function enables operators to update Lucene indexes.

When the function is run, it displays the message "The Update Lucene Indexes instruction has been submitted successfully".

Path: System Admin > Update Indexes

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Update Indexes Procedure

1. From the Sale screen, select Management from the function menu, then select Admin, then System Admin, then Update Indexes.
2. The POS submits the Update Lucene Indexes instruction and displays a confirmation message: "The Update Lucene Indexes instruction has been submitted successfully".

Update Indexes - Confirmation - the POS confirms that the Update Lucene Indexes instruction has been submitted successfully.

This completes the Update Indexes procedure.

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