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How to Use the Long Press Menu on the Login Screen

This guide explains how to access and use the Long Press Menu options available on the POS login screen.

Note: This functionality is available only in Reduced Android and iOS POS. It is not available in Reduced Swing POS.

Accessing the Long Press Menu​

  1. On the Login Screen, long-press anywhere on the screen.

  2. Tap the Settings icon located at the top-right corner.

    LOGIN SCREEN SETTINGS ICON LOCATION

  3. The Long Press Menu appears with the following options:

    • Request Data Update

    • Update Settings

    • Re-register

    • Reset

    • About

    LONG PRESS MENU OPTIONS LIST

1. Request Data Update​

This option triggers an automatic broadcast to update the POS with the latest data and will re-trigger the same broadcast repeatedly for the defined time period

How It Works​

  1. Select Request Data Update from the menu.

  2. An automatic broadcast is triggered from the EM.

  3. The user receives a full broadcast, based on the broadcast change period and Automatic BC configured in the client configuration set.

  4. A new record is added to the Broadcast History in EM.

  5. All related broadcast notification messages are visible in the POS application.

  6. When Automatic BC and Limited BC and / or Multiple BC options are configured in the client configuration, pressing Request Data Update triggers all configured BCs simultaneously.

2. Update Settings​

Use this option when changes are made to the POS terminal or Client Configuration Set. Changes made in the EM for these 2 entities will be reflected on the POS without performing a data broadcast.

How it works​

  1. Select Update Settings from the menu.

  2. The POS displays "Please Wait..." prompt message and then Downloading Configurations....

    UPDATE SETTINGS PLEASE WAIT PROMPT

    UPDATE SETTINGS DOWNLOADING CONFIGS

  3. A prompt appears:
    "Application settings successfully updated. Would you like to restart the application?"

    UPDATE SETTINGS RESTART CONFIRMATION

User Options​

  • Yes

    • The application restarts immediately, and the Login screen is shown.

  • No

    • A toast message appears as "Settings updated. Please restart the application."

    • This message will remain intermittently, remain visible for approximately 10 seconds each time, and will continue to do so until the application is restarted.

      UPDATE SETTINGS TOAST NOTIFICATION

      UPDATE SETTINGS RESTART REMINDER INTERMITTENT

3. Re-register​

This option allows the POS to be registered on a new device without clearing existing data.

Steps​

  1. Select Re-register from the menu.

  2. The application navigates to Choose how to configure the application.

    RE REGISTER CONFIGURATION METHOD SELECTION

  3. Select Using a Serial Number.

  4. Scan the serial number to complete the registration.

How it works​

  1. The database is not cleared.

  2. The existing database remains as it is.

  3. Users can continue working with previously available data.

4. Reset​

This option fully resets the POS application and completely the database gets completely clearedThis option fully resets the POS application and completely clears the database .

Steps​

  1. Select Reset from the menu.

  2. Confirm reset prompt displayed.

    RESET APPLICATION CONFIRMATION PROMPT

User Options​

  1. Yes

    a. The POS displays a "Please Wait..." prompt message.

    RESET PROCESSING PLEASE WAIT

    b. A prompt appears as "The application has been reset. Please start the application."

    RESET COMPLETE RESTART PROMPT

    c. Press OK. The application will restart immediately.

  2. No

    a. The application does not get resets and returns to the login screen.

How it works​

  1. Resets the application to its initial state.

  2. Clears all application data.

  3. Allows the user to log in again as a fresh setup.

5. About​

The About option displays POS version information.

Steps:

  1. Select About from the menu.

How it works

  1. Tapping the About screen 7 times displays the Application Mode.

  2. The Application Mode can be configured through the client configuration set.

    AndroidiOS
    About Screen AndroidAbout Screen iOS
    Application Mode AndroidApplication Mode iOS

Long Press Menu on Screens Other Than Login​

If the user long-presses on any screen other than the Login screen:

  • The Settings icon and Long Press Menu will still be visible.

  • If the user selects any of the following options:

    • Request Data Update

    • Update Settings

    • Re-register

    • Reset

  • A prompt will appear stating that the selected function is not supported.

    UNSUPPORTED FUNCTION ERROR PROMPT

    UNSUPPORTED ACTION ALERT VIEW

  • If the user selects About:

    • The About functionality works as expected.

    • The POS Version and Application Mode are displayed. (Same as mentioned above in section 5.)