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How-to Guide - Soap API - Orders

Orders API

The Order API is used to get details about an order. It can also be used to request cancellation and return an order or an item within an order. It cannot be used to submit an order - that must be done by creating a basket and submitting it through the checkout flow. Following is the list of Orders APIs covered in this section:

Find Order

This service provides the list of order headers for the search criteria provided in the request from the POS.

Request

Request Service Name

CustomerOrdersService

Request Operation

listOrderHeaders

Request Endpoint

axis2/services/CustomerOrdersService

Request Body

ElementMandatory / OptionalTypeDescription
criteriaMandatorycomplexThis contains the search criteria that is applied to find the order. This consists of the following filters:
- distinct
- maxRows
- orderByColumns
- suppressDefaultOrderBy
- createdDateStartFilter
- createdDateEndFilter
- customerNameFilter
- customerFirstNameFilter
- customerSurnameFilter
- customerNumberFilter
- customerOrderIdFilter
- customerPostcodeFilter
- referenceIdFilter
- transactionIdFilter
- searchMultipleIdFilter
- customerOrderTypeIdFilter
- locationIdFilter
- emailFilter
- phoneCompoundFilter
- userIdFilter

Response

The FindOrder API fetches data from the customerorderheaders Table.

Response Headers

There are no response headers.

Response Body

ElementTypeDescription
listComplexObject containing the information about each order of the customer.
outcomeComplexThe final status of the response.

Request & Response Examples

Request

Find Order using Customer surname of 'baldwin':

Request
<ns:listOrderHeaders xmlns:ns="http://www.enactor.com/orders/CustomerOrdersService">
<retail:listOrderHeadersRequest xmlns:retail="http://www.enactor.com/retail" xmlns:core="http://www.enactor.com/core">
<retail:criteria>
<core:distinct>false</core:distinct>
<core:maxRows>0</core:maxRows>
<core:orderByColumns>
<core:propertyName>createdDate.localDateTime</core:propertyName>
<core:sortOrder>DESCENDING</core:sortOrder>
</core:orderByColumns>
<core:orderByColumns>
<core:propertyName>customerOrderId</core:propertyName>
<core:sortOrder>DESCENDING</core:sortOrder>
</core:orderByColumns>
<core:suppressDefaultOrderBy>false</core:suppressDefaultOrderBy>
<retail:createdDateEndFilter/>
<retail:createdDateStartFilter/>
<retail:customerNameFilter/>
<retail:customerFirstNameFilter>
<core:MatchTextValueFilter>
<core:id>CustomerFirstName</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>false</core:orColumns>
<core:comparisonOperator>STARTS_WITH</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>true</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
</retail:customerFirstNameFilter>
<retail:customerSurnameFilter>
<core:MatchTextValueFilter>
<core:id>CustomerSurname</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>false</core:orColumns>
<core:comparisonOperator>STARTS_WITH</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>true</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:defaultValue xmlns:xsd="http://www.w3.org/2001/XMLSchema" xsi:type="xsd:string">baldwin</core:defaultValue>
<core:supportValues>
<core:value xmlns:xsd="http://www.w3.org/2001/XMLSchema" xsi:type="xsd:string">baldwin</core:value>
</core:supportValues>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
</retail:customerSurnameFilter>
<retail:customerNumberFilter>
<core:MatchTextValueFilter>
<core:id>CustomerNumber</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>false</core:orColumns>
<core:comparisonOperator>STARTS_WITH</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>false</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
</retail:customerNumberFilter>
<retail:customerOrderIdFilter>
<core:MatchTextValueFilter>
<core:id>CustomerOrderId</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>false</core:orColumns>
<core:comparisonOperator>STARTS_WITH</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>false</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
</retail:customerOrderIdFilter>
<retail:customerPostcodeFilter/>
<retail:referenceIdFilter>
<core:MatchTextValueFilter>
<core:id>ReferenceId</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>false</core:orColumns>
<core:comparisonOperator>STARTS_WITH</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>false</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
</retail:referenceIdFilter>
<retail:transactionIdFilter>
<core:MatchTextValueFilter>
<core:id>TransactionId</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>false</core:orColumns>
<core:comparisonOperator>STARTS_WITH</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>false</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
</retail:transactionIdFilter>
<retail:searchMultipleIdFilter/>
<retail:customerOrderTypeIdFilter>
<core:MatchTextValueFilter>
<core:id>CustomerOrderTypeId</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>false</core:orColumns>
<core:comparisonOperator>NOT_EQUALS</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>false</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:defaultValue xmlns:xsd="http://www.w3.org/2001/XMLSchema" xsi:type="xsd:string">LAYAWAY_FUTURE_SALE</core:defaultValue>
<core:supportValues>
<core:value xmlns:xsd="http://www.w3.org/2001/XMLSchema" xsi:type="xsd:string">LAYAWAY_FUTURE_SALE</core:value>
</core:supportValues>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
</retail:customerOrderTypeIdFilter>
<retail:locationIdFilter/>
<retail:emailFilter>
<core:MatchTextValueFilter>
<core:id>Email</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>false</core:orColumns>
<core:comparisonOperator>STARTS_WITH</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>false</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
</retail:emailFilter>
<retail:phoneCompoundFilter>
<core:CompoundListFilter>
<core:filters>
<core:MatchTextValueFilter>
<core:id>Phone1</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>true</core:orColumns>
<core:comparisonOperator>STARTS_WITH</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>false</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
<core:MatchTextValueFilter>
<core:id>MobilePhone</core:id>
<core:forceApplicable>false</core:forceApplicable>
<core:orColumns>true</core:orColumns>
<core:comparisonOperator>STARTS_WITH</core:comparisonOperator>
<core:orNull>false</core:orNull>
<core:width>20</core:width>
<core:useValueForAllProperties>false</core:useValueForAllProperties>
<core:caseInsensitive>false</core:caseInsensitive>
<core:submitOnChange>true</core:submitOnChange>
<core:disabled>false</core:disabled>
<core:hidden>false</core:hidden>
<core:fuzzyLevel>4</core:fuzzyLevel>
<core:customQueryFilter>false</core:customQueryFilter>
<core:valueRequired>false</core:valueRequired>
</core:MatchTextValueFilter>
</core:filters>
<core:orFilters>true</core:orFilters>
<core:forceApplicable>false</core:forceApplicable>
<core:id>CompoundFilter</core:id>
<core:fuzzyLevel>4</core:fuzzyLevel>
</core:CompoundListFilter>
</retail:phoneCompoundFilter>
<retail:userIdFilter/>
</retail:criteria>
</retail:listOrderHeadersRequest>
</ns:listOrderHeaders>

Response

Following is an example response that includes orders for the customer searched with the surname of 'baldwin':

Response
<ns:listOrderHeadersResponse xmlns:ns="http://www.enactor.com/orders/CustomerOrdersService">
<orders:listOrderHeadersResponse xmlns:orders="http://www.enactor.com/orders" xmlns:core="http://www.enactor.com/core" xmlns:retail="http://www.enactor.com/retail">
<orders:outcome name="Success"/>
<orders:list>
<core:currentPage>-1</core:currentPage>
<core:rowOffset>0</core:rowOffset>
<core:pageSize>10</core:pageSize>
<core:totalPages>-1</core:totalPages>
<core:totalRows>41</core:totalRows>
<orders:elements>
<orders:element>
<orders:balanceOwed>-60000</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-02-17T14:28:55+05:30</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>65880</orders:orderValue>
<orders:customerOrderHeaderId>228</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle/>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:referenceId/>
<orders:status>SUBMITTED</orders:status>
<orders:totalsLastCalculated>2025-02-17T09:00:21Z</orders:totalsLastCalculated>
<orders:transactionId>00050010000582502171217577</orders:transactionId>
</orders:element>
<orders:element>
<orders:balanceOwed>-29900</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-02-17T09:53:07Z</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>29900</orders:orderValue>
<orders:customerOrderHeaderId>230</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle/>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:referenceId/>
<orders:status>SUBMITTED</orders:status>
<orders:totalsLastCalculated>2025-02-17T09:55:15Z</orders:totalsLastCalculated>
<orders:transactionId>00010144000102502170951451</orders:transactionId>
</orders:element>
<orders:element>
<orders:balanceOwed>-10000</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-02-13T15:51:59Z</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>115000</orders:orderValue>
<orders:customerOrderHeaderId>220</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle/>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:referenceId/>
<orders:status>SUBMITTED</orders:status>
<orders:totalsLastCalculated>2025-02-13T15:53:06Z</orders:totalsLastCalculated>
<orders:transactionId>00071017000102502131548384</orders:transactionId>
</orders:element>
<orders:element>
<orders:balanceOwed>-41900</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-02-13T15:48:32Z</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>41900</orders:orderValue>
<orders:customerOrderHeaderId>217</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle/>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:referenceId/>
<orders:status>SUBMITTED</orders:status>
<orders:totalsLastCalculated>2025-02-13T15:49:59Z</orders:totalsLastCalculated>
<orders:transactionId>00071017000092502131531028</orders:transactionId>
</orders:element>
<orders:element>
<orders:balanceOwed>-29900</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-02-10T13:17:48Z</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>29900</orders:orderValue>
<orders:customerOrderHeaderId>211</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle/>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:referenceId/>
<orders:status>IN_PROGRESS</orders:status>
<orders:totalsLastCalculated>2025-02-10T13:19:34Z</orders:totalsLastCalculated>
<orders:transactionId>00030002000582502101317044</orders:transactionId>
</orders:element>
<orders:element>
<orders:balanceOwed>-194999</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-02-03T17:24:06Z</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>194999</orders:orderValue>
<orders:customerOrderHeaderId>200</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle/>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:referenceId/>
<orders:status>IN_PROGRESS</orders:status>
<orders:totalsLastCalculated>2025-02-03T17:26:11Z</orders:totalsLastCalculated>
<orders:transactionId>00030002000342502031722199</orders:transactionId>
</orders:element>
<orders:element>
<orders:balanceOwed>0</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-01-29T14:38:09Z</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>41900</orders:orderValue>
<orders:customerOrderHeaderId>195</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle>Mrs</orders:customerTitle>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:customerDateOfBirth>1987-01-29T00:00:00Z</orders:customerDateOfBirth>
<orders:referenceId/>
<orders:status>COMPLETED</orders:status>
<orders:totalsLastCalculated>2025-01-29T14:46:54Z</orders:totalsLastCalculated>
<orders:transactionId>00010014000362501291428235</orders:transactionId>
</orders:element>
<orders:element>
<orders:balanceOwed>-37710</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-01-24T17:07:18Z</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>37710</orders:orderValue>
<orders:customerOrderHeaderId>186</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle>Mrs</orders:customerTitle>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:customerDateOfBirth>1987-01-29T00:00:00Z</orders:customerDateOfBirth>
<orders:referenceId/>
<orders:status>ATTENTION</orders:status>
<orders:totalsLastCalculated>2025-01-24T17:07:46Z</orders:totalsLastCalculated>
<orders:transactionId>00010014000092501241642072</orders:transactionId>
</orders:element>
<orders:element>
<orders:balanceOwed>-1000</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-01-07T17:07:13Z</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>41400</orders:orderValue>
<orders:customerOrderHeaderId>161</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle>Mrs</orders:customerTitle>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:customerDateOfBirth>1987-01-29T00:00:00Z</orders:customerDateOfBirth>
<orders:referenceId/>
<orders:status>ATTENTION</orders:status>
<orders:totalsLastCalculated>2025-01-07T17:07:53Z</orders:totalsLastCalculated>
<orders:transactionId>00010014000052501071656091</orders:transactionId>
</orders:element>
<orders:element>
<orders:balanceOwed>-41900</orders:balanceOwed>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-01-02T10:12:29Z</orders:createdDate>
<orders:currencyKey>GBP</orders:currencyKey>
<orders:orderValue>41900</orders:orderValue>
<orders:customerOrderHeaderId>153</orders:customerOrderHeaderId>
<orders:voided>false</orders:voided>
<orders:customerTitle>Mrs</orders:customerTitle>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:customerDateOfBirth>1987-01-29T00:00:00Z</orders:customerDateOfBirth>
<orders:referenceId/>
<orders:status>IN_PROGRESS</orders:status>
<orders:totalsLastCalculated>2025-01-02T10:11:07Z</orders:totalsLastCalculated>
<orders:transactionId>00010100000032501021004467</orders:transactionId>
</orders:element>
</orders:elements>
</orders:list>
</orders:listOrderHeadersResponse>
</ns:listOrderHeadersResponse>

Get Order Number

This service will provide the Order Number when a new Order transaction is started at the POS.

Request

Request Service Name

CustomerOrdersService

Request Operation

getOrderNumber

Request Endpoint

axis2/services/CustomerOrdersService

Request Body

ElementMandatory / OptionalTypeDescription
orderTypeMandatoryStringThe order Type. The default out-of-the-box Enactor Order type is CUSTOMER_ORDER.
locationIdMandatoryComplexObject that contains the ID of the POS Location.
deviceIdMandatoryComplexObject that contains the ID of the POS Device.
userIdMandatoryComplexObject that contains the ID of the POS User.

Response

Response Headers

There are no response headers.

Response Body

ElementTypeDescription
orderNumberStringThe order number that the POS will use for the order.
outcomeComplexAn indication whether the order number could be generated. This would ideally be Success.

Request & Response Examples

Request

Get Order Number request using a POS that in the location with an ID of '0005', has a device ID of 'pos9@0005.enactor' and has a user logged in with the ID of '000101':

<ns:getOrderNumber xmlns:ns="http://www.enactor.com/orders/CustomerOrdersService"
xmlns:xsd="http://www.w3.org/2001/XMLSchema" xsd:dummy="">
<orders:customerOrderNumberRequest xmlns:orders="http://www.enactor.com/orders"
xmlns:retail="http://www.enactor.com/retail">
<orders:userId>000101</orders:userId>
<orders:orderType>CUSTOMER_ORDER</orders:orderType>
<orders:locationId>0005</orders:locationId>
<orders:deviceId>pos9@0005.enactor</orders:deviceId>
</orders:customerOrderNumberRequest>
</ns:getOrderNumber>

Response

Following is an example response for the above Get Order Number request:

<ns:getOrderNumberResponse
xmlns:ns="http://www.enactor.com/orders/CustomerOrdersService">
<orders:customerOrderNumberResponse xmlns:orders="http://www.enactor.com/orders"
xmlns:core="http://www.enactor.com/core" xmlns:retail="http://www.enactor.com/retail">
<orders:outcome name="Success"/>
<orders:orderNumber>228</orders:orderNumber>
</orders:customerOrderNumberResponse>
</ns:getOrderNumberResponse>

Load Order

This service will provide the details of an order when the order is selected from the search results of the POS.

Request

Request Service Name

CustomerOrdersService

Request Operation

loadOrder

Request Endpoint

axis2/services/CustomerOrdersService

Request Body

ElementMandatory / OptionalTypeDescription
customerOrderHeaderIdMandatoryComplexObject that contains the Order ID that is to be loaded.

Response

The 'loadOrder' API fetches data from the following tables of the database:

  • customerorderheaders

  • customerorderitems

  • customerordernotes

  • customerorderpayments

  • customerorderfulfilments

  • customerorderassociations

Response Headers

There are no response headers.

Response Body

ElementTypeDescription
customerOrderHeaderComplexObject containing the order header related information about the requested order such as transactionId, customerOrderId, status, createdDate, etc. All properties within this object can be seen in the example response provided.
customerOrderItemsComplexObject containing the details of all the order items in the requested order such as lineNumber, status, orderedQty, createdDate, unitPrice, netPrice, etc. All properties within this object can be seen in the example response provided.
customerOrderPaymentsComplexObject containing the details of all the payments that have been performed for the requested order such as paymentNumber, paymentType, orderedQty, amount, etc. All properties within this object can be seen in the example response provided.
customerOrderFulfilmentsComplexObject containing the fulfilment details of the requested order such as fulfilmentId, sourceType, destinationType, etc. All properties within this object can be seen in the example response provided.
outcomeComplexThe final status of the response.

Request & Response Examples

Request

Load Order request for Order ID '14':

Request
<ns:loadOrder xmlns:ns="http://www.enactor.com/orders/CustomerOrdersService">
<retail:loadOrderRequest xmlns:retail="http://www.enactor.com/retail" xmlns:core="http://www.enactor.com/core">
<retail:customerOrderHeaderId>14</retail:customerOrderHeaderId>
</retail:loadOrderRequest>
</ns:loadOrder>

Response

Following is an example response for the order loaded for Order ID '14':

Response
<ns:loadOrderResponse xmlns:ns="http://www.enactor.com/orders/CustomerOrdersService">
<orders:loadOrderResponse xmlns:orders="http://www.enactor.com/orders" xmlns:core="http://www.enactor.com/core" xmlns:retail="http://www.enactor.com/retail">
<orders:outcome name="Success"/>
<orders:customerOrderHeader>
<orders:transactionId>00030002000582502101317044</orders:transactionId>
<orders:internalReferenceId>011acf26-23b0-4f9e-9d94-82513ceb79a5</orders:internalReferenceId>
<orders:customerOrderId>14</orders:customerOrderId>
<orders:customerOrderTypeId>CUSTOMER_ORDER</orders:customerOrderTypeId>
<orders:locationId>0003</orders:locationId>
<orders:userId>000301</orders:userId>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-02-10T13:17:48Z</orders:createdDate>
<orders:customerNumber>100</orders:customerNumber>
<orders:customerTitle/>
<orders:customerFirstName>Amelia</orders:customerFirstName>
<orders:customerSurname>Baldwin</orders:customerSurname>
<orders:customerPostcode>SG14 3AG</orders:customerPostcode>
<orders:currencyId>GBP</orders:currencyId>
<orders:orderValue>29900</orders:orderValue>
<orders:taxAmount>0.0</orders:taxAmount>
<orders:taxInclusive>false</orders:taxInclusive>
<orders:status>IN_PROGRESS</orders:status>
<orders:address>
<retail:country>United Kingdom</retail:country>
<retail:countryCodeId>GBR</retail:countryCodeId>
<retail:organisation/>
<retail:typeId>CX_ORD_CONTACT</retail:typeId>
<retail:county>Hertfordshire</retail:county>
<retail:email>abaldwin@enactordata.co</retail:email>
<retail:mobilePhone>071 123 4567</retail:mobilePhone>
<retail:phone1/>
<retail:postCode>SG14 3AG</retail:postCode>
<retail:street1>137 Newport Road</retail:street1>
<retail:street2/>
<retail:street3/>
<retail:town>Hertford</retail:town>
<retail:isTemplate>false</retail:isTemplate>
<retail:lastUpdated>2025-02-10T13:19:34Z</retail:lastUpdated>
<retail:province/>
</orders:address>
<orders:address>
<retail:country/>
<retail:countryCodeId/>
<retail:organisation/>
<retail:typeId>CX_ORD_NOTIFICATION</retail:typeId>
<retail:county/>
<retail:email>abaldwin@enactordata.co</retail:email>
<retail:mobilePhone>0711234567</retail:mobilePhone>
<retail:phone1/>
<retail:postCode/>
<retail:street1/>
<retail:street2/>
<retail:street3/>
<retail:town/>
<retail:isTemplate>false</retail:isTemplate>
<retail:lastUpdated>2025-02-10T13:19:34Z</retail:lastUpdated>
<retail:province/>
</orders:address>
<orders:lastUpdatedByUserKey/>
<orders:deviceId>pos2@0003.enactor</orders:deviceId>
<orders:preferredContactTypeKey>CX_ORD_CONTACT</orders:preferredContactTypeKey>
<orders:lastUpdated>2025-02-10T13:19:39Z</orders:lastUpdated>
<orders:referenceId/>
<orders:authorisedByUserKey/>
<orders:authorisedDate xsi:type="core:DateTimeWithTimeZone">2025-02-10T13:17:48Z</orders:authorisedDate>
<orders:notificationContactTypeKey>CX_ORD_NOTIFICATION</orders:notificationContactTypeKey>
<orders:balanceOwed>-29900</orders:balanceOwed>
<orders:notes/>
<orders:adjustments/>
<orders:totalPayments>29900</orders:totalPayments>
<orders:totalsLastCalculated>2025-02-10T13:19:34Z</orders:totalsLastCalculated>
<orders:voided>false</orders:voided>
<orders:reasonId>
<retail:reasonId/>
<retail:regionId groupHierarchyId="" groupTypeId="region"/>
</orders:reasonId>
<orders:reasonType/>
<orders:quoteReference/>
<orders:orderHeaderAdditionalData/>
</orders:customerOrderHeader>
<orders:customerOrderItems>
<orders:item>
<orders:adjustments/>
<orders:sourceLineNumber>1</orders:sourceLineNumber>
<orders:parentLineNumber>0</orders:parentLineNumber>
<orders:fulfilmentId>1</orders:fulfilmentId>
<orders:transactionId>00030002000582502101317044</orders:transactionId>
<orders:completedDate/>
<orders:userId>000301</orders:userId>
<orders:locationId>0003</orders:locationId>
<orders:productId>500100</orders:productId>
<orders:createdDate>2025-02-10T13:17:04Z</orders:createdDate>
<orders:customerOrderId>211</orders:customerOrderId>
<orders:dueDate/>
<orders:lastUpdated>2025-02-10T13:19:34Z</orders:lastUpdated>
<orders:lineNumber>1</orders:lineNumber>
<orders:netPrice>29900</orders:netPrice>
<orders:notes/>
<orders:orderedQty>1</orders:orderedQty>
<orders:reservedQty>0</orders:reservedQty>
<orders:shippedQty>0</orders:shippedQty>
<orders:status>NEW</orders:status>
<orders:submittedDate/>
<orders:taxAmount>0.0</orders:taxAmount>
<orders:unitPrice>29900</orders:unitPrice>
<orders:voided>false</orders:voided>
<orders:effectiveNetValue>29900</orders:effectiveNetValue>
<orders:destinationLocationId/>
<orders:reasonId>
<retail:reasonId/>
<retail:regionId groupHierarchyId="" groupTypeId="region"/>
</orders:reasonId>
<orders:reasonType/>
<orders:cancelRequested>false</orders:cancelRequested>
<orders:orderItemAdditionalData/>
</orders:item>
</orders:customerOrderItems>
<orders:customerOrderNotes/>
<orders:customerOrderPayments>
<orders:customerOrderCashPayment>
<orders:transactionId>00030002000582502101317044</orders:transactionId>
<orders:customerOrderId>211</orders:customerOrderId>
<orders:paymentNumber>1</orders:paymentNumber>
<orders:paymentType>customerOrderCashPayment</orders:paymentType>
<orders:paymentServiceProvider/>
<orders:voided>false</orders:voided>
<orders:amount>29900</orders:amount>
<orders:notes/>
<orders:tenderId>
<retail:tenderId>CSH</retail:tenderId>
<retail:groupId groupHierarchyId="All" groupTypeId="region">UK</retail:groupId>
</orders:tenderId>
<orders:currencyId>GBP</orders:currencyId>
<orders:exchangeRate>0.0</orders:exchangeRate>
<orders:foreignValue>0</orders:foreignValue>
<orders:adjustments/>
<orders:status>COMMITTED</orders:status>
<orders:lastUpdated>2025-02-10T13:19:35Z</orders:lastUpdated>
<orders:isRefund>false</orders:isRefund>
<orders:refundAvailable>29900</orders:refundAvailable>
<orders:createdByUserKey>000301</orders:createdByUserKey>
<orders:createdDate xsi:type="core:DateTimeWithTimeZone">2025-02-10T13:19:34Z</orders:createdDate>
<orders:externalReferenceId/>
<orders:transactionLineNumber>5</orders:transactionLineNumber>
<orders:description>Cash</orders:description>
<orders:tenderReference/>
</orders:customerOrderCashPayment>
</orders:customerOrderPayments>
<orders:customerOrderFulfilments>
<orders:customerOrderFulfilment>
<orders:customerOrderId>211</orders:customerOrderId>
<orders:fulfilmentId>1</orders:fulfilmentId>
<orders:sourceType>locationStockFulfilment</orders:sourceType>
<orders:sourceId>1001</orders:sourceId>
<orders:destinationType>ADDRESS</orders:destinationType>
<orders:destinationLocationId/>
<orders:destinationAddress>
<retail:countryCodeId/>
<retail:typeId/>
<retail:isTemplate>false</retail:isTemplate>
</orders:destinationAddress>
<orders:destinationName/>
<orders:deliveryPromiseText/>
<orders:deliveryReference/>
<orders:deliveryCharge>0</orders:deliveryCharge>
<orders:deliveryChargeForeignCurrencyId/>
<orders:deliveryChargeForeignAmount>0</orders:deliveryChargeForeignAmount>
<orders:deliveryChargeProductId/>
<orders:lastUpdated>2025-02-10T13:19:35Z</orders:lastUpdated>
<orders:externalReference/>
<orders:deliveryTypeId>
<retail:deliveryTypeId/>
</orders:deliveryTypeId>
<orders:inventoryFulfilmentId/>
<orders:trackingDetails>
<orders:shippingProviderId/>
<orders:shippingProviderDescription/>
<orders:shippingMethodId/>
<orders:shippingMethodDescription/>
<orders:trackingReference/>
<orders:trackingUrl/>
</orders:trackingDetails>
<orders:internalReferenceId/>
</orders:customerOrderFulfilment>
</orders:customerOrderFulfilments>
<orders:customerOrderAssociations/>
</orders:loadOrderResponse></ns:loadOrderResponse>

Load Customer Order Type

This service allows the retrieval of the Customer Order Type configuration.

Request

Request Service Name

CustomerOrdersService

Request Operation

loadCustomerOrderType

Request Endpoint

axis2/services/CustomerOrdersService

Request Body

ElementMandatory / OptionalTypeDescription
orderTypeIdMandatoryStringThe order Type. The default out-of-the-box Enactor Order type is CUSTOMER_ORDER.
userIdMandatoryComplexObject that contains the ID of the POS User.

Response

The customer order type returned will depend on the exact configuration that is required.

Response Headers

There are no response headers.

Response Body

ElementTypeDescription
customerOrderTypeComplexObject containing all configuration details of the Customer Order Type.

Request & Response Examples

Request

Requesting for the Customer Order Type by the user with an ID of '000101':

<ns:loadCustomerOrderType
xmlns:ns="http://www.enactor.com/orders/CustomerOrdersService">
<retail:loadCustomerOrderTypeRequest xmlns:retail="http://www.enactor.com/retail"
xmlns:core="http://www.enactor.com/core">
<retail:userId>000101</retail:userId>
<retail:orderTypeId>CUSTOMER_ORDER</retail:orderTypeId>
</retail:loadCustomerOrderTypeRequest>
</ns:loadCustomerOrderType>

Response

Example Response Following is an example response of Load Customer Order Type:

Response
<ns:loadCustomerOrderTypeResponse
xmlns:ns="http://www.enactor.com/orders/CustomerOrdersService">
<orders:loadCustomerOrderTypeResponse xmlns:orders="http://www.enactor.com/orders"
xmlns:core="http://www.enactor.com/core" xmlns:retail="http://www.enactor.com/retail">
<orders:customerOrderType>
<orders:typeID>CUSTOMER_ORDER</orders:typeID>
<orders:description>Customer Order</orders:description>
<orders:transactionProcessMap>
<entry>
<key>changeHeaderStatusTransaction</key>
<value>OrderManager/Processing/ChangeHeaderStatus</value>
</entry>
<entry>
<key>createOrderTransaction</key>
<value>OrderManager/Processing/CreateOrder</value>
</entry>
<entry>
<key>addItemTransaction</key>
<value>OrderManager/Processing/AddOrderItem</value>
</entry>
<entry>
<key>cancelItemTransaction</key>
<value>OrderManager/Processing/CancelOrderItem</value>
</entry>
<entry>
<key>createAdjustmentTransaction</key>
<value>OrderManager/Processing/CreateOrderAdjustment</value>
</entry>
<entry>
<key>changePaymentStatus</key>
<value>OrderManager/Processing/UpdateOrderPaymentStatus</value>
</entry>
<entry>
<key>changeItemStatusTransaction</key>
<value>OrderManager/Processing/ChangeItemStatus</value>
</entry>
<entry>
<key>addNoteTransaction</key>
<value>OrderManager/Processing/AddOrderNode</value>
</entry>
<entry>
<key>changeItemQuantityOrderedTransaction</key>
<value>OrderManager/Processing/ChangeQuantityOrdered</value>
</entry>
<entry>
<key>cancelAdjustmentTransaction</key>
<value>OrderManager/Processing/CancelOrderAdjustment</value>
</entry>
<entry>
<key>collectItemsTransaction</key>
<value>OrderManager/Processing/CollectOrderItems</value>
</entry>
<entry>
<key>addFulfilmentOptions</key>
<value>OrderManager/Processing/AddFulfilmentOptions</value>
</entry>
<entry>
<key>deleteNoteTransaction</key>
<value>OrderManager/Processing/DeleteOrderNote</value>
</entry>
<entry>
<key>submitOrderTransaction</key>
<value>OrderManager/Processing/SubmitOrder</value>
</entry>
<entry>
<key>changeDestinationTypeTransaction</key>
<value>OrderManager/Processing/ChangeDestinationType</value>
</entry>
<entry>
<key>voidItemTransaction</key>
<value>OrderManager/Processing/VoidOrderItem</value>
</entry>
<entry>
<key>cancelPaymentTransaction</key>
<value>OrderManager/Processing/CancelOrderPayment</value>
</entry>
<entry>
<key>addPaymentTransaction</key>
<value>OrderManager/Processing/AddOrderPayment</value>
</entry>
<entry>
<key>changeItemQuantityShippedTransaction</key>
<value>OrderManager/Processing/ChangeQuantityShipped</value>
</entry>
<entry>
<key>changeItemNetPriceTransaction</key>
<value>OrderManager/Processing/ChangeNetPrice</value>
</entry>
<entry>
<key>changeItemQuantityReservedTransaction</key>
<value>OrderManager/Processing/ChangeQuantityReserved</value>
</entry>
</orders:transactionProcessMap>
<orders:serviceOperationProcessMap>
<entry>
<key>createOrder</key>
<value>Service/CustomerOrderService/QueueTransaction</value>
</entry>
<entry>
<key>loadOrderItem</key>
<value>Service/CustomerOrderService/LoadOrderEntity</value>
</entry>
<entry>
<key>returnItems</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>cancelOrder</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>loadOrderPayment</key>
<value>Service/CustomerOrderService/LoadOrderEntity</value>
</entry>
<entry>
<key>loadOrderHeader</key>
<value>Service/CustomerOrderService/LoadOrderEntity</value>
</entry>
<entry>
<key>getOrderNumber</key>
<value>Service/CustomerOrderService/GetOrderNumber</value>
</entry>
<entry>
<key>addItem</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>changeQuantityOrdered</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>changeDestinationType</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>createNewEmptyOrder</key>
<value>Service/CustomerOrderService/CreateNewEmptyOrder</value>
</entry>
<entry>
<key>cancelPayment</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>deleteNote</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>listDeliveryOptions</key>
<value>Service/CustomerOrderService/ListDeliveryOptions</value>
</entry>
<entry>
<key>loadNotes</key>
<value>Service/CustomerOrderService/LoadOrderNotes</value>
</entry>
<entry>
<key>changeNetPrice</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>loadPayments</key>
<value>Service/CustomerOrderService/LoadOrderPayments</value>
</entry>
<entry>
<key>listOrderHeaders</key>
<value>Service/CustomerOrderService/ListOrderHeaders</value>
</entry>
<entry>
<key>cancelItem</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>changeQuantityReserved</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>checkOrderHeaderExists</key>
<value>Service/CustomerOrderService/CheckOrderHeaderExists</value>
</entry>
<entry>
<key>loadItems</key>
<value>Service/CustomerOrderService/LoadOrderItems</value>
</entry>
<entry>
<key>loadOrderNote</key>
<value>Service/CustomerOrderService/LoadOrderEntity</value>
</entry>
<entry>
<key>voidItem</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>createAdjustment</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>changeItemStatus</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>changeQuantityShipped</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>addNote</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>collectItems</key>
<value>Service/CustomerOrderService/QueueTransaction</value>
</entry>
<entry>
<key>cancelAdjustment</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>loadOrder</key>
<value>Service/CustomerOrderService/LoadOrder</value>
</entry>
<entry>
<key>addPayments</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>addPayment</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
<entry>
<key>processItemRefunds</key>
<value>Service/CustomerOrderService/InvokeProcessor</value>
</entry>
</orders:serviceOperationProcessMap>
<orders:fulfilmentBusinessProcessID>CustomerOrders/FulfilCustomerOrder</
orders:fulfilmentBusinessProcessID>
<orders:businessProcessGroup variantGroupHierarchyId="All" variantGroupId="All"
variantGroupTypeId="region" groupHierarchyId="Customer Order"
groupTypeId="businessProcessGroup">Customer Order</orders:businessProcessGroup>
<orders:headerTypeQName>{http://www.enactor.com/orders}customerOrderHeader</
orders:headerTypeQName>
<orders:itemTypeQName>{http://www.enactor.com/orders}customerOrderItem</
orders:itemTypeQName>
<orders:lastUpdated>2024-10-01T10:17:04.954+01:00</orders:lastUpdated>
<orders:orderStatuses>
<orders:orderStatus>
<orders:isActive>false</orders:isActive>
<orders:status>REJECTED</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>true</orders:isActive>
<orders:status>RESUBMIT_REQUESTED</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>false</orders:isActive>
<orders:status>DISCARDED</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>false</orders:isActive>
<orders:status>ATTENTION</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>false</orders:isActive>
<orders:status>COMPLETED</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>true</orders:isActive>
<orders:status>STARTING</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>false</orders:isActive>
<orders:status>COMPLETED</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>false</orders:isActive>
<orders:status>ATTENTION</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>false</orders:isActive>
<orders:status>CANCELLED</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>true</orders:isActive>
<orders:status>AVAILABLE</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>true</orders:isActive>
<orders:status>QUOTE</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>true</orders:isActive>
<orders:status>IN_PROGRESS</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>false</orders:isActive>
<orders:status>NEW_PENDING</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>true</orders:isActive>
<orders:status>SUBMITTED</orders:status>
<orders:description/>
</orders:orderStatus>
<orders:orderStatus>
<orders:isActive>true</orders:isActive>
<orders:status>NEW</orders:status>
<orders:description/>
</orders:orderStatus>
</orders:orderStatuses>
<orders:orderItemStatuses>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>AVAILABLE</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>IN_PROGRESS</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>COLLECTING</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>NEW</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>CANCEL_REQUESTED</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>CANCELLED</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>RETURNED</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>STARTING</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>SUBMITTED</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>DISPATCHED</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>REJECTED</orders:status>
<orders:description/>
</orders:orderItemStatus>
<orders:orderItemStatus>
<orders:isActive>false</orders:isActive>
<orders:status>CANCELLING</orders:status>
<orders:description/>
</orders:orderItemStatus>
</orders:orderItemStatuses>
<orders:orderPaymentStatuses>
<orders:orderPaymentStatus>
<orders:isActive>false</orders:isActive>
<orders:status>PENDING</orders:status>
<orders:description/>
</orders:orderPaymentStatus>
<orders:orderPaymentStatus>
<orders:isActive>false</orders:isActive>
<orders:status>DECLINED</orders:status>
<orders:description/>
</orders:orderPaymentStatus>
<orders:orderPaymentStatus>
<orders:isActive>false</orders:isActive>
<orders:status>COMMITTED</orders:status>
<orders:description/>
</orders:orderPaymentStatus>
<orders:orderPaymentStatus>
<orders:isActive>false</orders:isActive>
<orders:status>PROCESSING</orders:status>
<orders:description/>
</orders:orderPaymentStatus>
<orders:orderPaymentStatus>
<orders:isActive>false</orders:isActive>
<orders:status>REFUNDED</orders:status>
<orders:description/>
</orders:orderPaymentStatus>
<orders:orderPaymentStatus>
<orders:isActive>false</orders:isActive>
<orders:status>PARTIALLY_REFUNDED</orders:status>
<orders:description/>
</orders:orderPaymentStatus>
<orders:orderPaymentStatus>
<orders:isActive>false</orders:isActive>
<orders:status>TAKEN</orders:status>
<orders:description/>
</orders:orderPaymentStatus>
<orders:orderPaymentStatus>
<orders:isActive>false</orders:isActive>
<orders:status>NEW</orders:status>
<orders:description/>
</orders:orderPaymentStatus>
</orders:orderPaymentStatuses>
<orders:functionStatusMap>
<item key="enactor.customerOrders.EditItemDiscount">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>IN_PROGRESS</orders:itemStatus>
<orders:itemStatus>AVAILABLE</orders:itemStatus>
<orders:itemStatus>NEW</orders:itemStatus>
<orders:itemStatus>SUBMITTED</orders:itemStatus>
<orders:itemStatus>DISPATCHED</orders:itemStatus>
<orders:itemStatus>REJECTED</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.ExtendPickupDate">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>AVAILABLE</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.AddHeaderDiscount">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>IN_PROGRESS</orders:headerStatus>
<orders:headerStatus>AVAILABLE</orders:headerStatus>
<orders:headerStatus>QUOTE</orders:headerStatus>
<orders:headerStatus>NEW</orders:headerStatus>
<orders:headerStatus>SUBMITTED</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses/>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.SubmitItem">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>NEW</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.EditHeaderDiscount">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>IN_PROGRESS</orders:headerStatus>
<orders:headerStatus>AVAILABLE</orders:headerStatus>
<orders:headerStatus>QUOTE</orders:headerStatus>
<orders:headerStatus>NEW</orders:headerStatus>
<orders:headerStatus>SUBMITTED</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses/>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.ChangeDeliveryAddress">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>IN_PROGRESS</orders:itemStatus>
<orders:itemStatus>NEW</orders:itemStatus>
<orders:itemStatus>SUBMITTED</orders:itemStatus>
<orders:itemStatus>REJECTED</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.CancelOrder">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>IN_PROGRESS</orders:headerStatus>
<orders:headerStatus>AVAILABLE</orders:headerStatus>
<orders:headerStatus>QUOTE</orders:headerStatus>
<orders:headerStatus>NEW</orders:headerStatus>
<orders:headerStatus>SUBMITTED</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses/>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.CancelItem">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>AVAILABLE</orders:itemStatus>
<orders:itemStatus>NEW</orders:itemStatus>
<orders:itemStatus>SUBMITTED</orders:itemStatus>
<orders:itemStatus>DISPATCHED</orders:itemStatus>
<orders:itemStatus>REJECTED</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.CancelItems">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>IN_PROGRESS</orders:itemStatus>
<orders:itemStatus>AVAILABLE</orders:itemStatus>
<orders:itemStatus>NEW</orders:itemStatus>
<orders:itemStatus>SUBMITTED</orders:itemStatus>
<orders:itemStatus>DISPATCHED</orders:itemStatus>
<orders:itemStatus>REJECTED</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.SubmitOrder">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>QUOTE</orders:headerStatus>
<orders:headerStatus>NEW</orders:headerStatus>
<orders:headerStatus>STARTING</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses/>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.ChangeCustomerDetails">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>IN_PROGRESS</orders:headerStatus>
<orders:headerStatus>AVAILABLE</orders:headerStatus>
<orders:headerStatus>QUOTE</orders:headerStatus>
<orders:headerStatus>NEW</orders:headerStatus>
<orders:headerStatus>CANCELLED</orders:headerStatus>
<orders:headerStatus>STARTING</orders:headerStatus>
<orders:headerStatus>COMPLETED</orders:headerStatus>
<orders:headerStatus>RETURNED</orders:headerStatus>
<orders:headerStatus>DISCARDED</orders:headerStatus>
<orders:headerStatus>SUBMITTED</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses/>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.DeleteHeaderNote">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>IN_PROGRESS</orders:headerStatus>
<orders:headerStatus>AVAILABLE</orders:headerStatus>
<orders:headerStatus>QUOTE</orders:headerStatus>
<orders:headerStatus>NEW</orders:headerStatus>
<orders:headerStatus>CANCELLED</orders:headerStatus>
<orders:headerStatus>STARTING</orders:headerStatus>
<orders:headerStatus>COMPLETED</orders:headerStatus>
<orders:headerStatus>RETURNED</orders:headerStatus>
<orders:headerStatus>DISCARDED</orders:headerStatus>
<orders:headerStatus>SUBMITTED</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses/>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.EditPaymentNote">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses/>
<orders:paymentStatuses>
<orders:paymentStatus>NEW</orders:paymentStatus>
<orders:paymentStatus>REFUNDED</orders:paymentStatus>
<orders:paymentStatus>PROCESSING</orders:paymentStatus>
<orders:paymentStatus>TAKEN</orders:paymentStatus>
<orders:paymentStatus>PENDING</orders:paymentStatus>
</orders:paymentStatuses>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.AddItemNote">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>NEW</orders:itemStatus>
<orders:itemStatus>STARTING</orders:itemStatus>
<orders:itemStatus>COLLECTING</orders:itemStatus>
<orders:itemStatus>IN_PROGRESS</orders:itemStatus>
<orders:itemStatus>AVAILABLE</orders:itemStatus>
<orders:itemStatus>CANCELLED</orders:itemStatus>
<orders:itemStatus>COMPLETED</orders:itemStatus>
<orders:itemStatus>CANCEL_REQUESTED</orders:itemStatus>
<orders:itemStatus>CANCELLING</orders:itemStatus>
<orders:itemStatus>RETURNED</orders:itemStatus>
<orders:itemStatus>SUBMITTED</orders:itemStatus>
<orders:itemStatus>DISPATCHED</orders:itemStatus>
<orders:itemStatus>REJECTED</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.AddItemDiscount">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>IN_PROGRESS</orders:itemStatus>
<orders:itemStatus>AVAILABLE</orders:itemStatus>
<orders:itemStatus>NEW</orders:itemStatus>
<orders:itemStatus>SUBMITTED</orders:itemStatus>
<orders:itemStatus>DISPATCHED</orders:itemStatus>
<orders:itemStatus>REJECTED</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.AddItemCharge">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>IN_PROGRESS</orders:itemStatus>
<orders:itemStatus>AVAILABLE</orders:itemStatus>
<orders:itemStatus>NEW</orders:itemStatus>
<orders:itemStatus>SUBMITTED</orders:itemStatus>
<orders:itemStatus>DISPATCHED</orders:itemStatus>
<orders:itemStatus>REJECTED</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.NewCustomer">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>IN_PROGRESS</orders:headerStatus>
<orders:headerStatus>AVAILABLE</orders:headerStatus>
<orders:headerStatus>QUOTE</orders:headerStatus>
<orders:headerStatus>NEW</orders:headerStatus>
<orders:headerStatus>CANCELLED</orders:headerStatus>
<orders:headerStatus>STARTING</orders:headerStatus>
<orders:headerStatus>COMPLETED</orders:headerStatus>
<orders:headerStatus>RETURNED</orders:headerStatus>
<orders:headerStatus>DISCARDED</orders:headerStatus>
<orders:headerStatus>SUBMITTED</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses/>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.AddAccountPayment">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>IN_PROGRESS</orders:headerStatus>
<orders:headerStatus>AVAILABLE</orders:headerStatus>
<orders:headerStatus>QUOTE</orders:headerStatus>
<orders:headerStatus>NEW</orders:headerStatus>
<orders:headerStatus>SUBMITTED</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses/>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.RefundItem">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>AVAILABLE</orders:headerStatus>
<orders:headerStatus>COMPLETED</orders:headerStatus>
<orders:headerStatus>SUBMITTED</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses>
<orders:itemStatus>COMPLETED</orders:itemStatus>
<orders:itemStatus>DISPATCHED</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.ChangeOrderStatus">
<orders:orderStatusSet>
<orders:headerStatuses>
<orders:headerStatus>IN_PROGRESS</orders:headerStatus>
<orders:headerStatus>AVAILABLE</orders:headerStatus>
<orders:headerStatus>QUOTE</orders:headerStatus>
<orders:headerStatus>NEW</orders:headerStatus>
<orders:headerStatus>CANCELLED</orders:headerStatus>
<orders:headerStatus>STARTING</orders:headerStatus>
<orders:headerStatus>COMPLETED</orders:headerStatus>
<orders:headerStatus>RETURNED</orders:headerStatus>
<orders:headerStatus>DISCARDED</orders:headerStatus>
<orders:headerStatus>SUBMITTED</orders:headerStatus>
<orders:headerStatus>REJECTED</orders:headerStatus>
</orders:headerStatuses>
<orders:itemStatuses/>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.CancelReservation">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>AVAILABLE</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.CancelItemDiscount">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses>
<orders:itemStatus>IN_PROGRESS</orders:itemStatus>
<orders:itemStatus>AVAILABLE</orders:itemStatus>
<orders:itemStatus>NEW</orders:itemStatus>
<orders:itemStatus>SUBMITTED</orders:itemStatus>
<orders:itemStatus>DISPATCHED</orders:itemStatus>
<orders:itemStatus>REJECTED</orders:itemStatus>
</orders:itemStatuses>
<orders:paymentStatuses/>
</orders:orderStatusSet>
</item>
<item key="enactor.customerOrders.CommitPayment">
<orders:orderStatusSet>
<orders:headerStatuses/>
<orders:itemStatuses/>
<orders:paymentStatuses>
<orders:paymentStatus>PENDING</orders:paymentStatus>