178 docs tagged with "how-to"

Administration & Operations

Cash Management

Central REST API Integration

Central SOAP API Integration

Configuration s

CRM & Loyalty

Database Setup (Windows)

Deployment & Application Update Guides

Deployment Guide - Overview

Enactor Hospitality

Financial & Tenders

Fiscal Guides

Hospitality Setup

Broadcast Configuration Data to Stores and Devices covering Overview, Pre-defined Broadcast Maintenance, Selecting a Predefined Broadcast

How to configure a new country in the Enactor estate, covering Locale, Currency, Country Code, Groups, Tax Rates, Tax Groups, Location Templates, Roles, Reasons, Tenders, Menus and Credit Note configuration.

Configure a new restaurant location in Enactor, including restaurant areas, devices, and POS terminals with hospitality-specific settings.

Configure A4 document printing on an Enactor POS including location printers, document printer mappings, and POS terminal receipt settings.

Configure Adyen payment service integration with Enactor POS, including Adyen portal setup, Estate Manager entities, PDC installation, and broadcasting.

Configure Enactor POS for airport sale transactions including flight zones, airports, terminal buildings, and destination-based pricing and tax.

Configure Enactor alerts and monitoring: alert user setup, location email configuration, alert services, alert types, communication options, and alert scenario troubleshooting.

How to configure allergens in Enactor for hospitality products, including image icons, product association and POS allergen alerts.

Configure Enactor application translations including JAR deployment, translation maintenance, interactive POS translation and broadcasting.

Configure the Auto Cashup and Finalise diary job for MPOS devices, including session owner, diary entry and tender settings.

Configure a scheduled job to automatically pick up card tenders after end of day, ensuring totals are recorded against the correct trading day.

Configure branding for Enactor React POS UI including logo, sign-on background image, colour themes, fonts, and CSS styling for all UI sections.

Configure bundle products in Enactor Estate Manager to sell multiple items with a single barcode scan.

Configure card payment tenders, card types, IIN ranges, and tender menus for POS card payment processing in Enactor Estate Manager.

Configure a carrier bag charge on the POS using a non-merchandise product and POS Terminal Template settings in Enactor Estate Manager.

Configure Cash and Card payment tenders, Card Types, IIN Ranges, and Tender Menu buttons in the Enactor Estate Manager and POS.

Configure cash payment tenders and tender menus for the Enactor POS, including restrictions, refund rules, and menu button setup.

Configure automated limited broadcast triggered during Reduced POS startup, including predefined broadcast, process details, and client device settings.

Configure coupon products, issue coupons via promotions, and set up coupon redemption using the Enactor Promotions Engine.

Configure Enactor credit notes including tender setup, credit note types, menu configuration for issuance and redemption, and reporting.

Configure CRM Launch and CRM Client Search POS modes, including POS Terminal, Menu, and User Template settings in the Enactor Estate Manager.

Configure a custom receipt template for display in the Estate Manager Retail Transaction Archive Maintenance virtual receipt viewer.

Configure the POS customer-facing display including idle and active URLs, basket view, and product image settings in the POS Terminal Template.

Configure customer order communication scripts in Enactor Estate Manager to generate rich text email and SMS notifications for order events.

Configure POS customer registration via QR code on the Customer Display, including terminal settings, account credentials and menu buttons.

Configure data purging in Enactor to remove obsolete database entities and file system directories, using manual purging or automated scheduled jobs via Location Maintenance and the Diary.

Configure Discount Reasons in Enactor - Item Discounts, Transaction Discounts, and Price Overrides - including menus, roles, and broadcasting.

Configure the Log Frequency View in Estate Manager to group and rank application log entries by occurrence frequency.

Configure Email Receipts in Enactor, covering User, Location, Service, Communication Script, and POS Terminal Template settings.

Configure Enactor Employee Sales and Discounts, covering employee identity, discount types, employee grades, employee accounts, and POS behaviour.

Understand and configure Enactor logging across POS, PDP Server, Store Server, and Estate Manager devices.

Configure and monitor Enactor background services using Service Type, Service Definition and Service Status maintenance in Estate Manager.

How to configure the enhanced web reports introduced in the Enactor Q1.26 release, including menu item setup and Report Definition ID assignment.

How to use the Enactor Estate Monitor to view device status, transaction status, tender totals, and version information across regions and locations.

Configure example product data in Enactor Estate Manager including MM Groups, Price Groups, product images, merchandise products and pricing.

Configure Austrian fiscal compliance on Enactor POS including transaction signing, tax setup, account credentials, and FinanzOnline registration.

Configure Fiscal Bulgaria covering Introduction to Fiscal Bulgaria, System Introduction, Deployment Overview

How to configure Enactor POS fiscalisation for Croatia including tax groups, tax schemes, tenders, certificates and fiscal invoice menus.

How to configure Enactor POS fiscalisation for France including groups, tax configuration, POS terminal template, tenders and account credentials.

Configure Italy fiscalisation with RT printer setup, VAT rates, tax schemes, tenders, lottery validation, and fiscal reporting on Enactor POS.

Configure Italy fiscalisation with RT Server and RT Adapter setup, VAT rates, tax schemes, tenders, lottery validation, and fiscal reporting on Enactor POS.

Configure Enactor POS for Latvia fiscal compliance using a CHD device, including tax setup, POS terminal template, tender, and translations.

Configure Lithuania fiscalisation with CHD device integration, tax groups, POS terminal templates, tenders, privileges, and menu setup.

Configure Norwegian fiscal compliance including transaction signing, SAF-T export, tax setup, tender mapping, and X/Z reporting on the Enactor POS.

Configure Enactor POS for Polish fiscal compliance using UPOS fiscal printers including region, tax, terminal, privileges and menu setup.

How to configure Portuguese fiscalisation in Enactor, covering transaction signing, document series, tax configuration, and SAF-T file generation.

How to configure Romania POS fiscalisation in Enactor, covering region, tax, location, device, POS terminal, tenders and Sintezis printer setup.

Configure Enactor POS fiscalisation for Slovakia including tax setup, fiscal printer deployment, tenders, privileges, and POS terminal configuration.

How to configure Enactor POS fiscalisation for Slovenia including tax groups, tax schemes, tenders, certificates, A4 receipt printing and store registration.

Overview of Enactor fiscal solutions covering device-based, service-based, and signature-based fiscalisation approaches across European countries.

Configure Enactor POS for German fiscal compliance using the Fiskaly cloud TSE service, including tax setup, fiscal entities, and obligation reporting.

Configure German fiscal compliance using Epson USB TSE devices, including tax setup, POS terminal template, account credentials, and DSFinV-K data export.

Configure Enactor Gift Cards, covering Acquirer, Gift Card Types, IIN Ranges, Tender, Menu setup, user privileges, and POS functions.

Configure Gift Receipts in Enactor, covering Role privileges, Menu configuration, POS Terminal Template settings, and POS functionality.

Configure Givex gift card authorisation in Enactor Estate Manager including acquirers, connections, card types, IIN ranges, and service definitions.

How to configure and use the Guided Day Start and Guided Day End cash management processes in an Enactor store location.

Configure hospitality-specific POS menus including restaurant course, bar, functions, bill split, manager, notes, and tender menus in Estate Manager.

Configure hospitality products, set menus, option sets, preparation types, restaurant courses, and service fee products in Enactor Estate Manager.

How to configure a Keonn RFID reader at the POS, including POS Terminal scanner setup, field validators, product serial number capture and broadcasting.

Configure Enactor Loyalty schemes, covering Loyalty Types, Points, Tiers, Rewards, Redemption, and POS integration.

Configure JMX MBean alert triggers in Enactor Estate Manager to monitor service bean attributes and send email notifications on threshold breaches.

Configure a Merchandise Product in Enactor, covering General, Merchandise, Prices, and Product Media tabs in Product Maintenance.

Configure mobile POS client applications on Android devices using option sets, client configuration sets, and device registration in Estate Manager.

Configure the Enactor Mobile Client Application on iOS including option sets, client configuration sets, device registration, and first-time app setup.

How to configure option set products in Enactor, covering parent-child product relationships, product lists, attribute/option sets, pricing and POS behaviour.

Configure Enactor Estate Manager and POS to support order capture at the point of sale using Rich Product Search and ordering menus.

Configure POS admin functions including system status, system admin, maintenance, user roles, and menu setup in Enactor Estate Manager.

Configure POS menus in Enactor Estate Manager including sale menus, tender menus, CRM launch, inventory launch, header shortcuts and big button reports.

Configure, build, and deploy custom POS extensions to Development, MSI, and Native POS environments using Application Upgrades.

Configure POS UI stylesheets, image categories, images, and themes to apply custom branding to the Enactor POS application.

Configure automatic recovery of POS transaction and sequence numbers after database loss to prevent duplicate or missing transactions.

How to configure product media in Enactor, covering image categories, image uploads, and product media tab settings for POS display.

Configure product prices in Enactor, covering standard pricing, price by measurements, quantity break pricing, pack pricing, and POS behaviour.

Step-by-step guide to configuring and customising receipts in Enactor Estate Manager Receipt Maintenance.

Configure location printers and product preparation peripheral mappings for restaurant kitchen printing in Enactor Estate Manager.

How to configure Restaurant Tables and Restaurant Table Status Definitions in Enactor Estate Manager for use in POS table view and ordering.

Configure Self-Checkout (SCO) POS devices, terminals, roles, users, menus, and product lists in Enactor Estate Manager.

Configure language selection on the Enactor SCO POS welcome screen using menus, events, and user roles.

Configure stock adjustment operations on Enactor POS including reason codes, menu events, JAR deployment, role privileges, and the POS adjustment workflow.

Configure Enactor Estate Manager inventory management preferences, products, locations, suppliers, inventory types, and reason codes for store operations.

Configure supplementary transaction references in Enactor POS for gift receipt reference codes, scanning, storage, and retrieval.

Configure Enactor system settings including purging rules, service definitions, log alerts, and field validators.

Configure UK VAT tax regions, schemes, rates, groups and tax methods in Enactor Estate Manager for correct POS tax calculation.

Configure US sales tax regions, schemes, rates, groups and tax methods in Enactor Estate Manager for correct POS tax calculation.

How to configure Tender Bags for cash management functions including Terminal Float, Pickup, Cashup, Safe Bag, Banking, and Spot Check.

Configure Tender Types in the Enactor Estate Manager, covering General, Restrictions, Cash Management, Change, Surcharge, and tender-specific settings.

Configure Terminal Cash Up and Closing Float in Enactor, covering Location, Session Owners, Menu, Roles, Tenders, Reasons, and Currency denominations.

Configure Terminal Cash Up and Empty with Opening Float in Enactor, covering Location, Session Owners, Menu, Roles, Tenders, Reasons, and Currency denominations.

Configure time series alerts in Enactor Estate Manager to trigger alerts based on event frequency within a defined time period.

Configure automatic transaction recovery on Enactor POS to resume, store, or void in-progress transactions after a power cut or restart.

Configure Void Reasons in Enactor - Item Void, Transaction Void, Post Transaction Void, and Item Tender Void - including menus, roles, and broadcasting.

Configure Voucher Types in Enactor, covering issuance, validation, redemption as tender or discount, voucher sub types, and serial number maintenance.

Configure Web POS URL parameters to bypass the configuration screen and launch POS directly with device ID, process set and theme settings.

Configure Enactor data broadcasting: predefined broadcasts, regional broadcasting, Data Broadcaster, scheduling, status monitoring and troubleshooting.

Configure the Enactor POS online/offline indicator using enactor.xml properties, POS Terminal Template settings and Account Credentials.

Copy MariaDB Database from an Enactor POS to Another covering Introduction, Requirements and Limitations, Procedure

How to generate and interpret product reports in the Enactor Estate Manager, covering sales, returns, replenishments, price changes, and stock analysis.

How to generate and interpret tender reports in the Enactor Estate Manager, covering card transactions, credit notes, gift cards, and tender totals.

How to generate and interpret Employee Balance and Employee Sales reports in the Enactor Estate Manager, covering search filters and report output.

Run and interpret Enactor exception reports including Terminal Exceptions, Reason Code by Weekday, Transactions Void, User Exception Analysis, and Activity Statistics.

Reference guide to all 17 Enactor POS menus, covering their purpose, linked menus, and available functions for operators.

Guide to Cash Management reports in the Enactor Estate Manager covering Banking Transactions, Cash On Hand, CashUp Summary, and more.

Generate and interpret the Promotion Summary Report in the Enactor Estate Manager.

Access and use the Long Press Menu on the POS login screen to request data updates, update settings, re-register, reset, or view version information.

How to generate and interpret the Expired Users by Associated Locations Report in the Enactor Estate Manager, covering search filters and report output.

How to generate and interpret the Voucher Outstanding Balances Report in the Enactor Estate Manager, covering search filters and report output columns.

Configure the base organisation structure in the Enactor Estate Manager, including company setup, region, menu, price, and fascia groups.

Configure promotions in the Enactor Estate Manager, including transaction and item set promotion types, rewards, thresholds, and inclusion/exclusion criteria.

Configure Users, User Roles, User Templates, User Groups, User Teams and Functional Authorisation Codes in the Enactor Estate Manager.

Navigate the Enactor Estate Manager interface including menus, search, favourites, and online help.

How to use No Sale, Exit, User Maintenance, Terminal and Safe Cash Management, and Admin functions on the Enactor POS.

How to manage customer accounts, deposits, address capture and loyalty functions on the Enactor POS, including enquiry, payment and withdrawal.

How to apply item and transaction discounts, price overrides, voids, and manage promotions on the Enactor POS in Standard Configuration.

How to perform employee sales, use the modifier menu, run POS and web reports, and toggle training mode on the Enactor POS.

Overview of Enactor POS standard configuration: user credentials, POS function privilege matrix, and menu structure.

How to process returns on the Enactor POS: return from receipt, item return, voucher return, quantity return, and MMG return.

How to perform sales on the Enactor POS: key-entered items, scanned items, unknown item sale, rich product search, and quantity sell.

How to sign on and sign off the Enactor POS, covering successful and unsuccessful login procedures and the log-out process.

How to store and recall transactions and manage receipts on the Enactor POS in Standard Configuration.

How to process tender payments on the Enactor POS using Cash, Card, Cheque, Voucher, Credit Note and Gift Card in Standard Configuration.

How to issue vouchers, credit notes and gift cards on the Enactor POS, including top up, enquiry, history, merge and cancel functions.

RestApi-Administration covering Introduction, Conversion API, JSON to XML Conversion

RestApi-Baskets covering Introduction, Basket API, Basket API General Notes

RestApi-CRM covering CRM API, Search Customer, Load Customer Details

RestApi-CustomersLoyaltyAndAccountBalances covering Introduction, Customer API, Get the Customer's Details

RestApi-Export covering Introduction, Configuration Export API, Export

RestApi-GiftCards covering Gift Card API, General Notes, Activate / Issue new Gift Card

RestApi-HR covering Introduction, User API, Create a User

RestApi-InboundOutbound covering Introduction, Configuration Import / Export API, Configuration Import REST API

RestApi-Inventory covering Inventory API, Load Location Inventory Details

RestApi-Orders covering Introduction, Orders API, Search Orders

RestApi-Products covering Introduction, Product Catalog API, Get Product Details

RestApi-Promotions covering Introduction, Promotions API, Health Check

RFIDSecurityConfigurationAndAPI covering Introduction, Configurations, Inventory Types

RestApi-Vouchers covering Voucher API, Voucher Serial Number Enquiry, Voucher Serial Number Matching Enquiry

SOAPApi-CRM covering CRM API, Search Customer, Load Customer Details

SOAPApi-CustomersLoyaltyAndAccountBalances covering Customer API, Customer Name Search, Customer Postcode Search

SOAPApi-Inventory covering Inventory API, Load Location Inventory Details

SOAPApi-Orders covering Orders API, Find Order, Get Order Number

SOAPApi-Vouchers covering Voucher API, Voucher Serial Number Enquiry, Voucher Serial Number Matching Enquiry

Inbound Integration

Inbound Integration Guide - Introduction covering Description, Notes, Overview

overview

api covering Central APIs, Central REST API Integration, Central SOAP API Integration

masterdata covering Inbound Integration, Outbound Integration

Introduction

Inventory

Merchandise & Promotions

Mobile POS

Native POS Installation Guides

Organisation & Setup

Outbound Integration

Outbound Integration Guide - Introduction covering Description, Notes, Overview

Payments Integration

POS Configuration

POS Journey API Integration

POS Platforms & Devices

React POS

Reports

RestApi-Introduction covering Overview, REST API General Notes, REST API Conventions

RFID

Self Checkout

Store Application Deployment - Windows

Unified Commerce API

Web POS