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Approach to Configuration

Overview of Enactor retail configuration categories, regional vs non-regional configuration, standard configuration classes, and templates.

Business Rules

Session covering Business Rules - including Reasons (Discount, Return, Void, No Sale, Receipt Reprint, Cash Management) and Function Authorisation Codes, with practical configuration exercises.

Cash Management

Session covering Cash Management - including modes of operation, terminal and safe cash management, POS and back office operations, cashup, closing float, and cash management reporting.

Course Overview

Overview of the Introduction to Enactor four-day training course, including objectives, target attendees, prerequisites, infrastructure requirements, and daily agenda.

CRM and Loyalty

Session covering CRM and Loyalty - customer data management, loyalty schemes, loyalty cards, CRM at POS, and a practical loyalty programme configuration exercise.

Day Four Introduction

Opening section of the Day Four training course covering the schedule, four-day course overview, Day Three review, and Day Four agenda.

Day Four Recap and Preparation

Recap and preparation session for Day Four providing an overview of the Enactor configuration landscape and regional setup diagrams.

Day Four Wrap-Up

Wrap-up session for Day Four reviewing the topics covered and concluding the Introduction to Enactor course with a Certification Test.

Day One Introduction

Opening section of the Day One training course covering course objectives, schedule, four-day overview, participant introductions, company background, and guidance for online training.

Day Three Introduction

Opening section of the Day Three training course covering the schedule, four-day course overview, Day Two review, and Day Three agenda.

Day Three Recap and Preparation

Recap and preparation session for Day Three covering the Enactor configuration overview, regional setup, broadcast configuration, and POS location setup ready for the day's exercises.

Day Three Wrap-Up

Wrap-up session for Day Three reviewing the topics covered and summarising key learning from the Financial Configuration training day.

Day Two Introduction

Opening section of the Day Two training course covering the schedule, four-day course overview, Day One review, and Day Two agenda.

Employee Sales

Session covering Employee Sales - employee discount types, employee sales mode, employee discount reasons, employee records, and a practical employee sales configuration exercise.

Enactor Card Payments

Session covering the Enactor Card Payments module - including authorisation servers, card types, IIN ranges, card tenders, and POS terminal integration.

Gift Cards and Vouchers

Session covering Gift Cards and Vouchers - including Gift Card Types, Gift Cards, Voucher Types, and Voucher Serial Numbers, with practical exercises for configuration and POS operations.

Introduction to Enactor

The Introduction to Enactor training course covering the Enactor solution, Estate Manager, POS Operations, Configuration and Organisation Structure.

Localisation

Session covering Locales, Translations and Currencies - including locale configuration, currency settings, application translations, and a practical exercise.

Merchandise Data

Session covering Products, Product Prices, Selling Codes, MM Groups, and Size and Colour Ranges - including architecture, relationships, and exercises.

Promotions

Session covering Promotions configuration - including item sets, promotion settings, overlapping promotion rules, and practical exercises configuring percentage discount and 3-for-2 promotions.

Receipts

Session covering Receipts - receipt selection, reprints, gift receipts, email receipts, communication scripts, receipt design, and a practical email receipts exercise.

Returns and Refunds

Session covering Returns and Refunds - including receipt returns, item returns, return reason configuration, tender return rules, and value limit rules, with a practical exercise.

Rich Product Search

Session covering Rich Product Search configuration - Menus, POS Terminals, Product Groups, Product, and Product Media - with a practical exercise.

Store and POS Setup

Session covering Locations, Location Templates, Devices, POS Terminals, and POS Terminal Templates - including architecture, relationships, and exercises.

Systems Management

Session covering Systems Management - Estate Monitor, Service Status, Scheduled Jobs, Diary Entries, Logs, Log Alerting, and a practical broadcast scheduling exercise.

Tax and Fiscalisation

Session covering Tax and Fiscalisation - VAT and sales tax configuration, tax schemes, tax groups, tax rates, fiscal configuration, and an overview of device-based and service-based fiscal solutions.

Tenders

Session covering Tender Types configuration - including tenders for cash, card and voucher payments, card types, IIN ranges, and a practical exercise creating a new tender type.

Training Courses

Enactor training courses covering the Enactor platform, retail POS, configuration and operations.

Transaction Enquiries and Reports

Session covering Transaction Enquiries and Reports - using the Retail Transaction Archive to search transactions, understanding Enactor reports, and a practical transaction enquiry exercise.

User Access and Authorisation

Session covering Users, User Templates, Roles, Privileges, and POS Menus - including architecture, relationships, and practical exercises.

Wrap-Up Day Two

Closes Day Two of the Introduction to Enactor course with a review of all Day Two topics and a Day 2 test covering all session areas.