330 docs tagged with "training"

Configuration scoping for airport-specific POS functionality.

Configuration scoping for alteration service processing at POS.

Configuration scoping for back office order amendment capabilities.

Session covering Enactor API services including Central REST APIs, REST API authentication, REST API documentation, Central SOAP APIs, POS Journey APIs, and Unified Commerce APIs.

Configuration scoping for appointment management at POS.

Overview of Enactor retail configuration categories, regional vs non-regional configuration, standard configuration classes, and templates.

Configuration scoping for product attributes and option sets.

Configuration scoping for back office browser access from POS.

Configuration scoping for back office cash management actions and authorisation.

Configuration scoping for back office reports and report functions.

Configuration scoping for gift card balance enquiry at POS and online.

Configuration scoping for bank transfer payment acceptance and validation.

Configuration scoping for barcode formats and scanning.

Session covering Enactor broadcasting mechanism, system updates via data broadcast, and automatic database schema upgrades.

Session covering Business Rules - including Reasons (Discount, Return, Void, No Sale, Receipt Reprint, Cash Management) and Function Authorisation Codes, with practical configuration exercises.

Configuration scoping for campaign execution, reporting and A/B testing.

Configuration scoping for campaign management setup and scheduling.

Configuration scoping for back office order cancellation and refund rules.

Configuration scoping for integrated card payment support and PSP integration.

Configuration scoping for card payment and online payment integration.

Session covering card payments - including authorisation servers, card types, IIN ranges, card tenders, and POS terminal integration.

Configuration scoping for supported card types, contactless and mobile wallets.

Configuration scoping for cash tender type and currency handling.

Configuration scoping for back office cash management and safe management.

Session covering Cash Management - including modes of operation, terminal and safe cash management, POS and back office operations, cashup, closing float, and cash management reporting.

Configuration scoping for cash management action settings and reason codes.

Configuration scoping for cash management actions available at POS.

Configuration scoping for cash management history review and retention.

Configuration scoping for cash management history and reporting at POS.

Configuration scoping for cash management and reconciliation reporting.

Configuration scoping for terminal cash up procedures.

Configuration scoping for cash up methods and variance reporting.

Configuration scoping for cheque payment acceptance and validation.

End-to-end Click & Collect journey using Web Shop, Commerce Services, Enactor OMS, and POS.

Estate Manager and Commerce microservices, container architecture, and containerisation with Docker, Kubernetes, and Podman.

Configuration scoping for colour and colour range definitions.

Configuration scoping for campaign communication channels and opt-out management.

Configuration scoping for campaign communication rules and personalisation.

Configuration scoping for company entity including name, currency, contact details and address.

Configuration scoping for complex sales including bundles and linked products.

Configuration scoping workshop for Enactor retail platform implementations.

Configuration scoping for customer contact history tracking and notes.

Configuration scoping for customer contact history at POS.

Container technology stack, component versions, and the Enactor folder structure within Docker containers.

Configuration scoping for employee sales copy receipt requirements.

Objectives, target audience, and prerequisites for the Introduction to Architecture training course.

Overview of the Introduction to Enactor five-day training course, including objectives, target attendees, prerequisites, infrastructure requirements, and daily agenda.

Overview of the Introduction to Integration two-day training course, including objectives, target attendees, prerequisites, infrastructure requirements, and daily agenda.

Configuration scoping for back office customer record creation and maintenance.

Configuration scoping for customer creation and maintenance at POS.

Configuration scoping for back office order creation capabilities.

Configuration scoping for back office return order creation.

Configuration scoping for credit note issuance, validity and redemption.

Session covering CRM and Loyalty - customer data management, loyalty schemes, loyalty cards, CRM at POS, and a practical loyalty programme configuration exercise.

Configuration scoping for CRM integration at POS.

Configuration scoping for customer account payment types and limits.

See how leading retailers are using Enactor.

Configuration scoping for order-related customer communications.

Configuration scoping for customer details capture and data protection consent.

Configuration scoping for customer details data capture at POS.

Configuration scoping for customer email functionality and templates.

Configuration scoping for customer group management in loyalty.

Configuration scoping for campaign customer list creation and segmentation.

Configuration scoping for back office customer management and campaign management.

Configuration scoping for customer order management at POS.

Configuration scoping for how customers view promotions at POS.

Enactor data architecture covering Open API architecture, data distribution, messaging and queues, and integration patterns.

Data architecture session covering the Enactor data architecture overview diagram and Enactor XML data representation.

Master data distribution via broadcasting with the 9-step process for distributing configuration and data from Estate Manager to devices.

Configuration scoping for day end process automation and requirements.

Opening section of Day Five covering the schedule, five-day course overview, Day Four review, and the Day Five Certification Test agenda.

Opening section of the Day Four training course covering the schedule, five-day course overview, Day Three review, and Day Four agenda.

Recap and preparation session for Day Four providing an overview of the Enactor configuration landscape and regional setup diagrams.

Supporting documents and further reading for the Day Four Introduction to Enactor training course.

Wrap-up session for Day Four reviewing the topics covered during the day and signposting to further reading and the Day Five Certification Test.

Opening section of the Day One training course covering course objectives, schedule, four-day overview, participant introductions, company background, and guidance for online training.

Opening section of the Introduction to Integration Day One training course covering course objectives, schedule, and two-day overview.

Supporting documents and further reading for the Day One Introduction to Enactor training course.

Supporting documents and further reading for the Day One Introduction to Integration training course.

Configuration scoping for day start and day end processes.

Configuration scoping for day start process automation and requirements.

Opening section of the Day Three training course covering the schedule, five-day course overview, Day Two review, and Day Three agenda.

Recap and preparation session for Day Three covering the Enactor configuration overview, regional setup, broadcast configuration, and POS location setup ready for the day's exercises.

Supporting documents and further reading for the Day Three Introduction to Enactor training course.

Wrap-up session for Day Three reviewing the topics covered and summarising key learning from the Financial Configuration training day.

Opening section of the Day Two training course covering the schedule, five-day course overview, Day One review, and Day Two agenda.

Opening section of the Integration Training Day Two covering the schedule, day overview, and transactional integration agenda.

Supporting documents and further reading for the Day Two Introduction to Enactor training course.

Supporting documents and further reading for the Day Two Introduction to Integration training course.

Configuration scoping for Dynamic Currency Conversion provider and currencies.

Configuration scoping for default menu and function set assignment.

Configuration scoping for delivery receiving and goods-in validation.

Configuration scoping for delivery charge configuration.

Configuration scoping for delivery scheduling at POS.

Configuration scoping for delivery tracking and courier integration.

Configuration scoping for department and merchandise management group structure.

Configuration scoping for order deposit requirements.

Configuration scoping for diary and appointment management at POS.

Configuration scoping for electronic receipt delivery.

Configuration scoping for customer email communication at POS.

Configuration scoping for employee account payments and payroll integration.

Configuration scoping for employee sales account management.

Configuration scoping for employee identification card configuration.

Configuration scoping for employee discount configuration.

Configuration scoping for employee performance and metrics reporting.

Session covering Employee Sales - employee discount types, employee sales mode, employee discount reasons, employee records, and a practical employee sales configuration exercise.

Configuration scoping for employee sales programme requirements.

Session covering the Enactor approach to integration including the data architecture overview for integration and the five integration categories.

Enactor toolkit covering low-code development, extension management, and the available technology and tools.

Learn how to use Enactor Estate Manager to configure stores, devices, and all aspects of your retail operation.

Configuration scoping for cash expense recording and expense types.

Configuration scoping for expense recording at POS.

Configuration scoping for report export formats and automated scheduling.

Extension management approaches including replacing entire processes, utilising extension points, and the three-layer extensions model.

Configuration scoping for external application integration at POS.

Configuration scoping for external fulfilment solution integration.

Configuration scoping for fascia configuration.

Configuration scoping for fee product types.

Configuration scoping for financial reporting at POS.

Configuration scoping for fixed point of sale terminal setup.

Configuration scoping for terminal float management and amounts.

Configuration scoping for cash float management at POS.

Configuration scoping for foreign currency acceptance and exchange rate management.

Configuration scoping for order fulfilment routes and delivery methods.

Configuration scoping for order fulfilment status definitions and transitions.

Configuration scoping for gift card issuance and denomination setup.

Configuration scoping for gift card provider selection and integration.

Configuration scoping for gift card management and operations.

Session covering Gift Cards and Vouchers - including Gift Card Types, Gift Cards, Voucher Types, and Voucher Serial Numbers, with practical exercises for configuration and POS operations.

Configuration scoping for gift card programme requirements.

Configuration scoping for employee sales grade and merchandise group restrictions.

Configuration scoping for receipt header and trailer content.

Configuration scoping for ICC card reader data and compliance reporting.

Configuration scoping for inbound document viewing at POS.

Configuration scoping for cash income recording and income types.

Configuration scoping for non-sale income recording at POS.

Videos covering industry trends and Enactor's approach.

Configuration scoping for integrated payment terminal and PSP setup.

Configuration scoping for integrated third-party tax refund solutions.

Inbound and outbound data integration patterns for master data import and transaction data export via APIs, queues, and messaging systems.

Configuration scoping for inter-branch transfer requests and workflows.

Opening section of the Architecture Overview course covering the title slide and course agenda with four main topic areas.

Enactor Architecture Overview training course covering solution architecture, technical architecture, data architecture, and the Enactor toolkit.

Complete listing of all guides and supporting documentation referenced across the Introduction to Architecture training course.

The Introduction to Enactor training course covering the Enactor solution, Estate Manager, POS Operations, Configuration and Organisation Structure.

Interactive certification test with access code entry, covering all topics from the five-day Introduction to Enactor training course. 80% pass mark required. Answers shown at end of test only.

Complete listing of all How-to Guides and supporting documentation referenced across the five-day Introduction to Enactor training course.

The Introduction to Integration training course covering Enactor integration concepts, architecture, APIs, and implementation practices.

Complete listing of all integration guides and supporting documentation referenced across the Introduction to Integration training course.

Configuration scoping for inventory management functions and user interfaces.

Configuration scoping for back office inventory management and reporting.

Configuration scoping for hand held terminal inventory management.

Configuration scoping for inventory management functions on POS terminals.

Configuration scoping for inventory level and movement reporting.

Configuration scoping for inventory management capability and tracking levels.

Configuration scoping for tax refund form issuance at POS.

Configuration scoping for item-level discounts at POS.

Configuration scoping for item return processing at POS.

Configuration scoping for item sales methods and entry types.

Configuration scoping for item void processing at POS.

Configuration scoping for job viewer administration at POS.

Configuration scoping for label printing from POS.

Configuration scoping for promotion limitations and rules.

Configuration scoping for locale including country and translation settings.

Session covering Locales, Translations and Currencies - including locale configuration, currency settings, application translations, and a practical exercise.

Configuration scoping for locations including stores, estate manager, warehouses and distribution centres.

Configuration scoping for POS log viewer access.

Three approaches to changing Enactor, low-code hyper-extensibility with drag-and-drop development, resource libraries, and extendable POS.

Configuration scoping for loyalty programme benefits and rewards.

Configuration scoping for loyalty points earning and management.

Configuration scoping for loyalty points redemption as a payment method.

Configuration scoping for loyalty points redemption at POS.

Configuration scoping for loyalty programme requirements at POS.

Configuration scoping for loyalty scheme definition and structure.

Configuration scoping for loyalty tier levels and benefits.

Session covering master data integration design including tools, integration mechanisms, the XML file importer, and key integration examples.

Configuration scoping for POS menu configuration sets.

Configuration scoping for POS menu layouts and button configurations.

Session covering Products, Product Prices, Selling Codes, MM Groups, and Size and Colour Ranges - including architecture, relationships, and exercises.

Configuration scoping for merchandise product types.

Configuration scoping for gift card merge and consolidation operations.

Transaction queueing system, messaging system implementations, and the Enactor Connected Process Designer for visual process orchestration.

Session covering the Enactor queueing system architecture, transaction flow from POS through Back Office to Estate Manager, and queue resilience.

Enactor microservice architecture with nano services, core microservices, and automated deployment and upgrade processes.

Configuration scoping for mobile point of sale devices.

Configuration scoping for no-sale cash drawer open function.

Configuration scoping for no-sale cash drawer opening.

Configuration scoping for omnichannel customer view at POS.

Configuration scoping for omnichannel transaction visibility and cross-channel returns.

Enactor platform and Open API architecture with Unified Commerce Composable APIs and API-first design within a retailer ecosystem.

Configuration scoping for operator performance reporting at POS.

Configuration scoping for how operators view promotions at POS.

Configuration scoping for product options and variants at POS.

Configuration scoping for order capture requirements at POS.

Configuration scoping for order communication and notification setup.

Configuration scoping for order data capture requirements.

Configuration scoping for order orchestration, fulfilment and back office functions.

Configuration scoping for order orchestration and routing rules.

Configuration scoping for order type definitions.

Configuration scoping for organisational structure including company, locale, regions, locations, fascias, roles, users and password rules.

Configuration scoping for additional POS functions not covered elsewhere.

Configuration scoping for online payment providers including PayPal and Alipay.

Configuration scoping for additional reporting requirements at POS.

Configuration scoping for customer accounts, employee accounts and other tenders.

Configuration scoping for Point-to-Point Encryption certification and key management.

Configuration scoping for POS password and authentication requirements.

Configuration scoping for standalone PDQ terminal usage and reconciliation.

Configuration scoping for cash pickup and lift processes.

Configuration scoping for cash pickup from POS terminals.

Configuration scoping for POS covering setup, logon, sales, returns, voids, receipts, loyalty, CRM, orders, cash management and administration.

POS deployment models including thick client, thin client, and browser, plus store topology options for resilient and cloud deployments.

Learn the fundamentals of Enactor POS including sales, endless aisle, clientelling, gift cards, and inventory management.

POS internal architecture including peripheral devices, software component layers, and the cross-platform React UI rendering engine.

Configuration scoping for POS type selection including master and slave configurations.

Configuration scoping for voiding completed transactions.

Configuration scoping for postage and delivery product types.

Configuration scoping for postcode and address lookup at POS.

Configuration scoping for price change management.

Configuration scoping for product price configuration.

Configuration scoping for price override controls at POS.

Configuration scoping for pricing structures including regions and currencies.

Enactor architectural principles, the platform component stack, and the unified front-end approach across all device types.

Configuration scoping for report printing formats and templates.

Configuration scoping for product configuration and setup.

Configuration scoping for product group configuration.

Short videos highlighting specific Enactor product capabilities.

Configuration scoping for product sales reporting and drill-down capabilities.

Configuration scoping for products, prices, departments and promotions.

Configuration scoping for promotion performance reporting and analysis.

Session covering Promotions configuration - including item sets, promotion settings, overlapping promotion rules, and practical exercises configuring percentage discount and 3-for-2 promotions.

Configure promotions and menu layouts for your retail operation.

Configuration scoping for promotions configuration overview.

Configuration scoping for promotion execution requirements at POS.

Configuration scoping for promotion trigger conditions.

Configuration scoping for promotion types and discount methods.

Configuration scoping for purchase order management and procurement.

Configuration scoping for quantity sales entry and multi-buy at POS.

Configuration scoping for quantity-based pricing rules.

Configuration scoping for POS data rebuild functionality.

Configuration scoping for receipt format and layout configuration.

Configuration scoping for promotion information on receipts.

Configuration scoping for receipt printing configuration at POS.

Configuration scoping for receipt-based return processing at POS.

Session covering Receipts - receipt selection, reprints, gift receipts, email receipts, communication scripts, receipt design, and a practical email receipts exercise.

Configuration scoping for back office payment recording capabilities.

Configuration scoping for customer preference recording and segmentation.

Configuration scoping for customer preference recording at POS.

Configuration scoping for back office refund recording capabilities.

Configuration scoping for gift card redemption and partial payment handling.

Configuration scoping for refund-to-gift-card rules and restrictions.

Configuration scoping for regional structure and required region IDs.

Configuration scoping for repair service processing at POS.

Configuration scoping for receipt reprint, gift receipt and VAT receipt functionality.

Configuration scoping for POS transaction resend functionality.

Configuration scoping for retrieving and updating tax refund records.

Configuration scoping for return to supplier processes and authorisation.

Configuration scoping for return to warehouse processes and reason codes.

Session covering Returns and Refunds - including receipt returns, item returns, return reason configuration, tender return rules, and value limit rules, with a practical exercise.

Configuration scoping for back office order review capabilities.

Configuration scoping for product search features at POS.

Session covering Rich Product Search configuration - Menus, POS Terminals, Product Groups, Product, and Product Media - with a practical exercise.

Configuration scoping for required roles, role IDs and authorisation levels.

Configuration scoping for safe balance adjustments and authorisation.

Configuration scoping for safe cash management actions and requirements.

Configuration scoping for safe cash management history and reporting.

Configuration scoping for safe cash up, banking and reconciliation.

Configuration scoping for safe currency purchases and exchange rates.

Configuration scoping for safe expense recording and expense types.

Configuration scoping for safe income recording and reason codes.

Configuration scoping for safe spot check and denomination breakdown.

Configuration scoping for sales reporting at POS.

Configuration scoping for salesperson identification at POS.

Configuration scoping for report saving, storage and sharing capabilities.

Configuration scoping for customer appointment scheduling and reminders.

Configuration scoping for product selling codes and identifiers.

Configuration scoping for service product types.

Configuration scoping for signature capture during employee sales.

Configuration scoping for size and size range definitions.

Configuration scoping for SKU product types.

Enactor solution architecture covering platform principles, cloud and central components, and POS and edge deployment models.

Configuration scoping for cash spot check and blind count processes.

Configuration scoping for cash drawer spot check functionality.

Standard sales transaction flows and delivery process walkthroughs.

Configuration scoping for standard tender types required across the estate.

Configuration scoping for local stock adjustments and reason codes.

Configuration scoping for stock enquiry and real-time stock lookup.

Configuration scoping for stock reservation and cross-location availability.

Configuration scoping for stock take methods and barcode scanning.

Session covering Locations, Location Templates, Devices, POS Terminals, and POS Terminal Templates - including architecture, relationships, and exercises.

Configuration scoping for transaction store and recall functionality.

Configuration scoping for storing and recalling transactions during sales.

Configuration scoping for style colour size product types.

Session covering Systems Management - Estate Monitor, Service Status, Scheduled Jobs, Diary Entries, Logs, Log Alerting, and a practical broadcast scheduling exercise.

Session covering Tax and Fiscalisation - VAT and sales tax configuration, tax schemes, tax groups, tax rates, fiscal configuration, and an overview of device-based and service-based fiscal solutions.

Configuration scoping for tax scheme configuration.

Enactor technical architecture covering microservice architecture, container architecture, and POS internal architecture.

Deep dive into Enactor's technical architecture, deployment options, and integration capabilities.

Online Basket Service complexity, API technology agnosticism, and a summary of all Enactor technology and tools.

Configuration scoping for tender reconciliation and transaction-level reporting.

Configuration scoping for tender settings including limits, restrictions and change handling.

Configuration scoping for tender types and tender settings.

Session covering Tender Types configuration - including tenders for cash, card and voucher payments, card types, IIN ranges, and a practical exercise creating a new tender type.

Configuration scoping for POS themes, branding and visual styling.

Learn about Enactor's microservices toolkit and low-code development capabilities.

Configuration scoping for gift card top-up and balance limits.

Enactor training courses covering the Enactor platform, retail POS, configuration and operations.

Configuration scoping for POS training mode functionality.

Session covering transaction data integration design including tools, integration mechanisms, and key transaction data examples.

Session covering transaction data integration design including tools, integration mechanisms, and key transaction data examples.

Configuration scoping for transaction-level discounts at POS.

Session covering Transaction Enquiries and Reports - using the Retail Transaction Archive to search transactions, understanding Enactor reports, and a practical transaction enquiry exercise.

Configuration scoping for transaction exception tracking and threshold reporting.

Configuration scoping for customer transaction history review.

Configuration scoping for viewing customer transaction history at POS.

Configuration scoping for processing returns without a receipt.

Configuration scoping for full transaction void processing at POS.

Configuration scoping for travellers cheque acceptance and validation.

Session covering Users, User Templates, Roles, Privileges, and POS Menus - including architecture, relationships, and practical exercises.

Configuration scoping for user and salesperson configuration.

Configuration scoping for user identification methods at POS sign-on.

Configuration scoping for user password rules including length, digit types, expiry and reuse.

Configuration scoping for user template definitions.

Configuration scoping for POS operator user setup.

Enactor video library covering platform overviews, POS demos, architecture, case studies, and more.

Configuration scoping for report viewing, interactive filters and scheduling.

Configuration scoping for voucher payment acceptance and types.

Configuration scoping for web-based reporting from POS.

Overview of the Configuration Scoping Workshop objectives and structure.

Closes Day Two of the Introduction to Enactor course with a review of all Day Two topics and a Day 2 test covering all session areas.

Official Enactor overview videos providing insight into the platform's capabilities and unique features.