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Schedule Appointments

Scoping Questions
  1. Is appointment scheduling required?
  2. What appointment types are needed?
  3. Are appointment reminders sent? (email, SMS)
Configuration Example

Appointment scheduling configuration is managed through the Enactor CRM module. Key settings include:

  • Appointment types - personal shopping, fitting, consultation
  • Duration settings - default appointment lengths by type
  • Availability - store hours, staff availability, capacity limits
  • Notifications - reminder emails or SMS to customers

These settings are configured through the CRM application configuration rather than entity XML.