Delivery Tracking
Scoping Questions
- Is delivery tracking required?
- What tracking notifications are sent?
- Is integration with courier tracking needed?
How To Guide
Configuration Example
Delivery tracking configuration is managed through the order management and integration modules. Key settings include:
- Carrier integration - tracking API endpoints per carrier
- Status updates - automatic status polling frequency
- Customer notifications - tracking link in despatch confirmation
- Proof of delivery - signature capture, photo evidence
These settings are configured through the integration and order management configuration.