Customer Groups

Scoping Questions

1. Are customer groups required?
2. What customer group types are needed? (VIP, staff, trade)
3. Should customer groups have specific pricing or discounts?

How To Guide

How To Guide - Customers and Loyalty

Configuration Examples

Customer group definition

<retail:customerGroup
  xmlns:core="http://www.enactor.com/core"
  xmlns:retail="http://www.enactor.com/retail">
  <retail:groupId>VIP_CUSTOMERS</retail:groupId>
  <retail:descriptions>
    <core:string language="en" country="GB">VIP Customers</core:string>
  </retail:descriptions>
  <retail:groupType>SEGMENT</retail:groupType>
  <retail:promotionEligible>true</retail:promotionEligible>
  <retail:discountEligible>true</retail:discountEligible>
</retail:customerGroup>