Loyalty Points

Scoping Questions

1. How are loyalty points earned? (per transaction, per item, per spend threshold)
2. Do points have an expiry period?
3. Are bonus points promotions required?
4. Should points be earned on discounted items?

How To Guide

How To Guide - Customers and Loyalty

Configuration Examples

loyaltyTiers

<retail:loyaltyTiers>
  <retail:tierCode>UK1</retail:tierCode>
  <retail:name>Bronze</retail:name>
  <retail:tierItems>
    <core:key>GBP</core:key>
    <core:value>
      <retail:pointsRate>100</retail:pointsRate>
      <retail:pointsPerBaseUnit>0.01</retail:pointsPerBaseUnit>
      <retail:pointsReward>1</retail:pointsReward>
    </core:value>
  </retail:tierItems>
</retail:loyaltyTiers>