Postcode Lookup

Scoping Questions

1. Is postcode lookup required at POS?
2. What address lookup provider should be used?
3. When should postcode lookup be triggered? (order capture, CRM, returns)

How To Guide

How To Guide - CRM Launch POS

Configuration Example

Postcode lookup at POS is configured through the address validation integration. Key settings include:

• Provider - postcode/address lookup service provider
• API configuration - endpoint URL and authentication
• Trigger - when to invoke lookup (customer registration, delivery address)
• Fields populated - address lines, town, county, country

These settings are configured through the integration and CRM application configuration.