Transaction Voids

Scoping Questions

1. Is reason code capture required for transaction voids?
2. What authorisation levels are needed?
3. Is additional data capture required?
4. What printing rules apply to voided transactions?

How To Guide

How To Configure Void Reasons

How To Configure POS Behaviour Reason Codes

Configuration Examples

Transaction void privilege

<core:privilege
  xmlns:core="http://www.enactor.com/core">
  <core:privilegeId>TRANSACTION_VOID</core:privilegeId>
  <core:descriptions>
    <core:string language="en" country="GB">Transaction Void</core:string>
  </core:descriptions>
  <core:privilegeGroupId>SALES</core:privilegeGroupId>
  <core:authorisationRequired>true</core:authorisationRequired>
  <core:captureReason>true</core:captureReason>
  <core:logEvent>true</core:logEvent>
</core:privilege>