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Introduction to Enactor Guides and Supporting Documentation

This page provides a complete listing of all How-to Guides and supporting documentation referenced across the four-day Introduction to Enactor training course. Guides are organised by day and session, and link directly to the relevant How-to Guide or specific section within a guide. Use this page as a reference index when you need to look up configuration guidance for any topic covered during the course.

Day One

DocumentDescription
How to: Navigate Estate ManagerNavigating the Enactor Estate Manager application

POS Operations

DocumentDescription
How to: POS - Getting StartedPOS user credentials, privilege matrix and menu structure
How to: POS - Sign OnSigning on and off the POS
How to: POS - SalesProcessing sales transactions
How to: POS - ReturnsProcessing returns
How to: POS - Discounts, Voids & PromotionsDiscounts, voids and promotional pricing
How to: POS - Store, Recall & ReceiptsStore operations, transaction recall and receipts
How to: POS - TendersPayment tender types and processing
How to: POS - Vouchers, Credit Notes & Gift CardsVouchers, credit notes and gift card transactions
How to: POS - Customers & LoyaltyCustomer management and loyalty programmes
How to: POS - Employee Sales & ReportsEmployee sales tracking and reporting
How to: POS - Cash Management & AdminCash management and administrative functions

Organisation Structure

DocumentDescription
How to: Create a New UserCreating and configuring users, roles and templates
How to: CompanyConfiguring the base company record
How to: Country CodesConfiguring country codes
How to: CurrencyConfiguring currencies
How to: LocaleConfiguring locales
How to: GroupsConfiguring group hierarchies

Data Management

DocumentDescription
How to: File ImportImporting data files
How to: File ExportExporting data files
How to: BroadcastingBroadcasting configuration data to POS

Day Two

User Access and Authorisation

DocumentDescription
How to: Configure Users, Roles & TemplatesConfiguring users, user templates, roles and privileges
How to: Configure Menu GroupsSetting up menu groups in the organisation hierarchy
How to: POS Menu Layout GuideReference guide for POS menu layouts and structure
How to: Configure MenusConfiguring POS menus, buttons, and events

Store and POS Setup

DocumentDescription
How to: Configure LocationsConfiguring store locations and location settings
How to: Configure DevicesConfiguring devices within a location
How to: Configure POS TerminalsConfiguring POS terminals and terminal settings

Merchandise Data

DocumentDescription
How to: Configure Merchandise ProductsCreating and configuring merchandise products
How to: Configure Product PricesConfiguring product prices across price groups
How to: Configure Product Style, Colour and SizeConfiguring Style Colour Size products and SKUs

Day Three

Localisation

DocumentDescription
How to: Configure Country CodesConfiguring country codes in the organisation hierarchy
How to: Configure CurrenciesConfiguring currency definitions and settings
How to: Configure LocaleConfiguring locale and regional format settings
How to: Configure Application TranslationsConfiguring application display text translations

Promotions

DocumentDescription
How to: Configure PromotionsConfiguring promotions, item sets, and promotion rules

Tenders

DocumentDescription
How to: Configure TendersConfiguring tender types for cash, card, and voucher payments
How to: Configure Cash and Card PaymentsConfiguring cash and card payment settings

Gift Cards and Vouchers

DocumentDescription
How to: Configure Gift CardsConfiguring Gift Card Types, IIN Ranges, and Gift Cards
How to: Configure VouchersConfiguring Voucher Types and Voucher Serial Numbers

Cash Management

DocumentDescription
How to: Configure Terminal Cashup and Closing FloatConfiguring terminal cashup and closing float settings
How to: Configure Terminal Cashup and EmptyConfiguring terminal cashup and empty mode settings
How to: Configure Tender BagsConfiguring tender bags for cash management
How to: POS Terminal Cash ManagementUsing terminal cash management functions at the POS
How to: POS Safe Cash ManagementAccessing safe cash management and inventory via the POS header
How to: Configure Cash Management Income and ExpensesConfiguring cash management income and expense types

Business Rules

DocumentDescription
How to: Configure Discount ReasonsConfiguring discount and override reason codes
How to: Configure Void ReasonsConfiguring void reason codes
How to: Configure Credit NotesConfiguring credit note settings

Returns and Refunds

DocumentDescription
How to: Configure ReturnsConfiguring return reasons, tender return rules, and value limit rules

Day Four

Transaction Enquiries and Reports

DocumentDescription
How to: Retail Transaction ArchiveUsing the Retail Transaction Archive to search and view transaction data
How to: Store Web ReportsConfiguring and using Store Web Reports

Tax and Fiscalisation

DocumentDescription
How to: Configure UK TaxConfiguring UK VAT tax schemes, groups, rates, and tax group tax methods
How to: Fiscal OverviewOverview of Enactor fiscal configuration options and supported markets

Receipts

DocumentDescription
How to: Configure ReceiptsConfiguring receipt definitions, receipt selection, and receipt behaviour
How to: Configure Gift ReceiptsConfiguring gift receipt options
How to: Configure Email ReceiptsConfiguring email receipt settings and delivery
How to: Configure Communication ScriptsConfiguring communication scripts for receipt and order delivery

CRM and Loyalty

DocumentDescription
How to: Configure LoyaltyConfiguring loyalty schemes, tiers, loyalty accounts, and loyalty cards
How to: CRM POSConfiguring and using CRM (Clientelling) at the POS

Employee Sales

DocumentDescription
How to: Configure Employee SalesConfiguring employee sales mode, employee discount reasons, and employee records

Systems Management

DocumentDescription
How to: Configure Estate MonitorConfiguring and using the Estate Monitor to review device status
How to: Configure Service StatusConfiguring and viewing Enactor service status details
How to: Configure Enactor LogsConfiguring and using Enactor application logs
How to: Configure AlertsConfiguring log alerts and monitoring notifications