Omnichannel Demo Preparation and Delivery
Training Course
The Omnichannel Demo Preparation and Delivery course is a full-day hands-on workshop for partner presales consultants. It extends Day 7's POS demonstration skills into the omnichannel domain -- covering store ordering, webshop basket management, self-scan devices, REST APIs and live omnichannel demo delivery.
Session 1
Day Introduction and Recap
Day 7 Recap . Omnichannel Mindset . Day Structure
Session 2
Omnichannel Concepts and Demo Strategy
What Omnichannel Means . Pain Mapping . Scenario Selection . Workshop
Session 3
Store Ordering and Fulfilment Cycle
Order Lifecycle . Click and Collect . Estate Manager . Lab
Session 4
Basket Management and Webshop
Shared Basket . Webshop Config . Live Sync . Demo Talking Points
Session 5
Self-Scan Device Setup and Demonstration
Installation . Configuration . Barcode Scanning . Tender
Session 6
Enactor REST APIs and Postman Demonstrations
Customer APIs . Basket APIs . Inventory APIs . Postman Practice
Session 7
Omnichannel Demo Delivery Exercise
Role-play . Observation Rubric . Feedback . Course Completion
Session 8
Wrap-Up and Next Steps
Day Review . What Comes Next . Self-study