Course Overview
Course Objectives
By the end of this day, participants will be able to:
- Understand Omnichannel - Articulate how omnichannel changes the demo narrative from a single-device POS story to a connected customer journey
- Store Ordering and Fulfilment - Demonstrate the full order lifecycle from creation through picking to Click and Collect or dispatch
- Basket Management and Webshop - Configure and demonstrate shared baskets between webshop and POS with consistent promotions
- Self-Scan - Install, configure and demonstrate the Enactor self-scan application on a mobile device
- REST APIs and Postman - Show live API calls against an Enactor environment to demonstrate platform openness
Who Should Attend
This course is designed for Technical Presales Consultants working with Enactor partner organisations who have completed the Standard Demo Preparation and Delivery course (Day 7).
Attendee Numbers
Recommended group size: 4-10 participants (pairs for workshops and role-play exercises).
Prerequisites
- Completion of Partner PreSales Induction Training Days 1-7
- Access to an Enactor EOD (Environment on Demand) instance
- Familiarity with Estate Manager navigation
- Working knowledge of Enactor POS application and demo preparation workflow
- Day 7 demo script and branding configuration available for extension
Infrastructure Requirements
Each participant requires:
- Laptop with browser access to Estate Manager
- Enactor EOD environment (one per participant or pair)
- POS application instance with connected peripherals
- Mobile device (iOS or Android) for self-scan application
- Edge Server connectivity for mobile device pairing
- Postman installed with pre-built Enactor API collection
- Webshop instance connected to EOD environment
Schedule at a Glance
| Time | Session | Format |
|---|---|---|
| 09:00 - 09:30 | Day Introduction and Recap | Presentation |
| 09:30 - 10:45 | Omnichannel Concepts and Demo Strategy | Guided Workshop |
| 10:45 - 11:00 | Morning Break | - |
| 11:00 - 12:15 | Store Ordering and Fulfilment Cycle | Demo + Lab |
| 12:15 - 13:15 | Lunch Break | - |
| 13:15 - 14:15 | Basket Management and Webshop | Lab |
| 14:15 - 15:15 | Self-Scan Device Setup and Demonstration | Lab |
| 15:15 - 15:30 | Afternoon Break | - |
| 15:30 - 16:15 | Enactor REST APIs and Postman Demonstrations | Demo + Practice |
| 16:15 - 17:30 | Omnichannel Demo Delivery Exercise | Role-play |
| 17:30 - 17:45 | Wrap-Up and Next Steps | Discussion |