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Omnichannel Demo Delivery Exercise

Omnichannel Demo Delivery Exercise​

Session 7 content slide. Header bar: Session 7 - Omnichannel Demo Delivery Exercise (dark background, white text). Left section: Role-play Exercise -- Each participant or pair delivers a 15-minute omnichannel demonstration to the group, incorporating at least two touchpoints and a connected customer journey. Observation Rubric table with columns: #, Criterion, What to Look For. Five rows: 1 Opening and Context -- Is the prospect's omnichannel challenge set up clearly? 2 Journey Coherence -- Does the story flow naturally across touchpoints? 3 Value Messaging -- Are Enactor omnichannel differentiators communicated? 4 Device Transitions -- Are channel switches narrated clearly and confidently? 5 Handling Questions -- Are technical questions handled with appropriate depth? Right section: Feedback and Course Completion with four items (checkmark icons). One strength -- Specific and observable from the delivery. One development area -- Actionable -- focused on narrative, not just mechanics. Course completion summary -- Trainer summarises the 10-day journey and what participants are now equipped to do. Next steps -- Preview of PreSales Toolkit Training and follow-on Enactor support model. Footer: Enactor Partner PreSales Induction Training | Day 8 | Confidential.