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Store Ordering and Fulfilment Cycle

Store Ordering and Fulfilment Cycle​

Session 3 content slide. Header bar: Session 3 - Store Ordering and Fulfilment Cycle (dark background, white text). Left column: The Order Lifecycle with five numbered steps (teal circles). 1 Order Creation -- Store takes an order -- from a walk-in, phone, or transferred from webshop basket. 2 Order Confirmation -- Order confirmed in Estate Manager, customer receives notification. 3 Picking -- Staff uses inventory app to pick items; stock is reserved and allocated. 4 Packing and Dispatch -- Order marked as packed. Ship-from-store or Click and Collect flagged. 5 Collection / Delivery -- Customer collects in-store (POS acknowledges) or order dispatched. Right column: Lab Tasks with four numbered steps (green circles). 1 Create a store order for your scenario (2-3 items from your catalogue). 2 Process through picking stage using the inventory application. 3 Fulfil as Click and Collect -- confirm collection at the POS. 4 Demonstrate the order status view in Estate Manager. Footer: Enactor Partner PreSales Induction Training | Day 8 | Confidential.