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Session 3 - Trainer Notes

Session 3 - Trainer Notes​

Session 3 trainer notes slide. Header bar: Session 3 - Trainer Notes (dark background, white text). Subheading: Preparation and Delivery Guidance. Four guidance cards with teal left borders: Live Demo First -- Always demonstrate the full cycle before participants attempt it. They need to see the narrative flow -- not just the clicks -- before they can replicate it with their own commentary. Estate Manager is the Star -- The order management view in Estate Manager is compelling to prospects because it shows a single operational view. Make sure participants know how to navigate it confidently. Click and Collect Timing -- The moment when a POS operator confirms a Click and Collect collection is a high-impact moment. Script this step explicitly -- have participants narrate it: 'Your customer has just arrived and the store associate can see their order instantly on the POS.' Buffer Time -- Order management labs can run over time. If participants are struggling, pair them up. The goal is fluency with the narrative, not perfect independent execution. Footer: Enactor Partner PreSales Induction Training | Day 8 | Confidential.